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Arcotel Allegra ZagrebBranimirova 29, 10000 Zagreb (Show map) Very good, Score from 146 reviews“very helpful staff...nice room...close to bus/train station, green lung..”
Simon,
Moscow
A wonderful Mediterranean world welcomes distinguished guests to the heart of the city, in the newly constructed Branimir Centre. Guests can enjoy the view out over the city.. The hotel is accessible for disabled guests; Allegra Zagreb offers a room for one or 2 people which is especially equipped for wheelchair access. Hotel Rooms: 151, Hotel Chain: Arcotel Hotels & Resorts.
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Total Hotel Score:8.3
Based on 146 reviews Guest reviews are written by our customers after their stay at Arcotel Allegra Zagreb. |
Score breakdown
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Score filter |
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Emil
Solo traveler
ny,
United States of America
December 29, 2011
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The jacuzzi didnt work and the staff at the spa were rather rude about this. They also couldnt secure a massage for me, and it didnt look like they were trying hard. The front desk staff said the gym is a concession and they dont control their staff or facilities. But the hotel should better monitor that place so it meets their same standards of service
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7.5 |
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Willem
Solo traveler
Nyon,
Switzerland
December 28, 2011
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The hotel is well designed and I had a nice and spacy room. - The reception desk offered me a free journal from a list of over 200 newspapers, but finally I received the wrong newspaper. - Playing loud classical music in the restaurant at breakfast while playing loud popmusic in the adjacent lobby if something to chase me away
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6.3 |
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Markku
Group of friends
Kokkola, Finland,
Finland
November 14, 2011
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Comfort rooms, very good breakfast, nice lobby bar. The SPA is not really SPA.
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9.6 |
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Anonymous
Mature couple
Albania
November 14, 2011
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I like the hotel because of the luxury and the location.
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9.6 |
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Ray
Group of friends
Bowral,
Australia
November 11, 2011
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Close to rly station, easy transport all around; major tourist attractions very close.
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9.6 |
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Daniele
Young couple
La Mesa,
United States of America
November 6, 2011
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The location was perfect and the staff was amazing. The room was clean and spacious. The bathroom was very nice. A small complaint, but the large and comfortable bed was actually made up of two twin beds pushed together, so there is a seam in the middle. And parking is expensive.
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8.8 |
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Philippa
Mature couple
Acton Turville,
United Kingdom
November 1, 2011
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Rooms comfortable and clean and breakfast was good. Staff attentive Would have like complimentary water or tea / coffee in room rather than having to go to the bar all the time
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7.5 |
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Anonymous
Group of friends
Finland
October 26, 2011
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very good location, no noice even tough railway was opposite the building. free wi-fi, breakfast was ok, lady in the reception on sunday morning 24th of October was really helpful and friendly guiding as to the parking garage really hard matresses, the so called "spa & wellness centre": the sauna was cold, no water in the jacuzzis, random stuff lying around, cold water, no towels/ropes. Picture quality in the room tv was bad. There was no hot water in the shower only hand temperature. The guy in the reception saturday evening 23rd of october had no idea where we could park our car. He could have told us that there was a parking hall in the basement floor of the hotel and that you could reach the garage by elevator from the hotel and that they had contract price to that parking hall. This could have been mentioned here in booking.com for example.
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8.3 |
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Russell
Mature couple
Bacchus Marsh,
Australia
October 18, 2011
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Friendly staff Most accomodating
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10 |
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Cuneyt
Group of friends
İstanbul,
Turkey
October 11, 2011
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Great location. Just in front of the tram stop. Comfortable rooms and lovely crew If you want to have breakfast in the hotel you have to pay 14€ more which is so expensive!
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7.5 |
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Fabrizio
Young couple
firenze,
Italy
October 5, 2011
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Hotel near the center The hotel staff over charge me moere oney than the one agreed and paid with Bookinging. Hotel staff was unfare and unpolite and was not able to explain why I had to pay extra charge. I do not suggest this hotel.
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3.8 |
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Jose
Mature couple
Sao Paulo,
Brazil
October 4, 2011
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Staff at reception were fantastic and provided all support in our stay.
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8.3 |
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Anonymous
Solo traveler
United States of America
October 4, 2011
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The efficiency of the operation. Also, the breakfast is amazing! In spite of being in a non-smoking room, I could smell smoke with the ventilation fan was on. This was most unpleasant.
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9.6 |
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Maria
Mature couple
Zürich,
Switzerland
October 3, 2011
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Liked the location, services and the design, especially the corporate design (I felt touched to see Camille Claudel and Frida Kahlo on the choice of celebreties printed on pillows, curtain). Lovely idea to offer apples for free on the reception and in the rooms.
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7.5 |
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Gregory
Mature couple
Turramurra,
Australia
October 2, 2011
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well located near bus station and railway cracked walls and peeling paint, basic furnishings.
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5 |
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Ross
Mature couple
Auckland,
New Zealand
September 29, 2011
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Helpful staff and good location
Did you find this review helpful?
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10 |
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Anonymous
Mature couple
United Kingdom
September 29, 2011
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This hotel is a real find. Small and beautifully designed. The staff are very professional and personal attention to detail is important to them. The breakfast buffet caters to various diets.
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10 |
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Hunor
Young couple
Szentendre,
Hungary
September 26, 2011
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free internet which was working very well location is not as good, near the railway station which makes it very loud
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5.4 |
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Celle
Young couple
Paris,
Croatia
September 20, 2011
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the location : near the bus stop, the railway station and the center of the town This hotel is supposed to be a four stars hotel and we had a constant waterpipes noise during the whole night... So poor sleep ! happily we had paid half of the normal charge for the room otherwise we would have been very angry...
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5 |
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Anonymous
Young couple
Netherlands
September 13, 2011
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Design; nice personal touches (like apples in the room) There were no rooms with a king/queen-sized bed! All beds have two separate mattresses.
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8.3 |
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Anonymous
Young couple
Croatia
September 13, 2011
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spa
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10 |
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Konstantin
Solo traveler
Sofia,
Bulgaria
September 7, 2011
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very nice hotel, wonderful breakfast, polite staff,
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10 |
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Yvan
Young couple
LYON,
France
August 30, 2011
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- Une grande chambre moderne et propre (équipée même d'un lecteur de dvd !) - On a adoré la petite salle de fitness, le spa (sauna, hamam, jacuzzi) et le journal quotidien (au choix) le matin devant la porte de la chambre - L'hôtel est d'un très bon standing, très propre, et assez bien situé (comptez 15 min à pieds de la place centrale) - Le prix des consos mini-bar, beaucoup plus abordable que dans les hôtels français (ex.: 25kn pour une grande bouteille d'eau gazeuse 75cl) - L'accueil un peu froid - Le manque d'explications sur le fonctionnement de la salle de fitness et de spa (on aurait pu en profiter davantage si on avait su plus tôt !)... et un peu petite malgré tout (pas plus de 4 personnes) - La vue sur les voies ferrées et le bruit du train au petit matin
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8.8 |
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Johanna
Young couple
Jyväskylä,
Finland
August 30, 2011
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I like, staff was great and everything was fine. The Wellness-side of the hotel wasn't that perfect. There were three showers and from all of them came gold water. Steamsauna wasn't working. And the other one weren't on. Equipments in the sauna was broken and in the bad conditions. Luckily buthtup worked and was great!
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8.3 |
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Julia
Family with older children
Moscow,
Russia
August 26, 2011
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Rooms have enough space and everything one would need. Staff is friendly and ready to provide you a detailed info on the city
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9.2 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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