No complaints - probably on the lower end of 4 star, and that is just because it is more a holiday hotel, but the facilities etc were good and the location excellent. Would definitely recommend for families.
The hotel runs lots of entertainment programmes for both adults and children. You can do various fitness classes like Zumba, and can even learn to speak Croatian - I did 4 of these and found them very useful. It allows you to say things like please and thank you and ask for coffee etc. the girl who takes it is very patient and it is good fun (you can see it on Facebook as the filmed it when I was there! The breakfast is good and there is always plenty, they charge u extra for cappuccino or freshly squeezed orange juice (the ones out the machines taste watered down). We just didn't drink it. We didn't eat in the restaurant at night, but ate at the grill bar which is good and the staff there are really nice - especially Boris! He always asked if we had a discount coupon, which you can get at reception and you get 10% off your bill (you can ask for more when you run out). The pool is good and you can usually get a sun bed as most people go down the beach which is spectacular. You have to pay for the beds etc at the beach, but can buy mats for about £7 which are padded and fine as its a pebble beach. You can get beach towels at the hotel for a deposit which is returned at the end of the holiday (you can swap them every day for fresh ones). The location of the hotel is great as it is in the middle of Brela and Baska Voda, so you can walk to either of them. Not really a hotel with mobility issues as there are about 130 steps down to the beach! Hotel has lifts to rooms, but not sure if any down to restaurant. Staff are all very helpful, Maria at reception went out her way to help me find out if I could take 2 kittens home (there were 7 and I think everyone feeds them, but hopefully that will continue through the wintertime). Unfortunately no animal shelters, and they were too small to take to UK without spending 6 months in quarantine.