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Hotel Excelsior
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When would you like to stay at the Hotel Excelsior?
Top
Based on
106
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Anonymous
Solo traveller
Greece
November 3, 2009
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Excellent choice! So close to the old harbour of Dubrovnik, just above the shining Adriatic sea... |
8.5 |
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Luiz
Young couple
São Paulo,
Brazil
November 1, 2009
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Excellent location. Spectacular view of the Old Town. |
10 |
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Anonymous
Mature couple
Croatia
October 28, 2009
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espresso machiatto at Piano bar, vicinity of the Old town, spectacular panorama, view of city walls and Lokrum island choosing among available rooms in room type booked was not possible, ordinary breakfast with limited time for brakfast, hotel terrace for breakfast untidy, |
7.5 |
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Tadashi
Solo traveller
London,
United Kingdom
October 22, 2009
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Very comfortable hotel with helpful staff. L'Occitane shower gels and shampoos are great choice. You need to climb up the slope to get to the hotel. |
10 |
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Helen
Mature couple
Sutton Coldfield,
United Kingdom
October 7, 2009
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The hotel is in a great location easily access to Dubrovnik. The views from the balcony are stunning. Good facilities and food make it a great place to stay although it is somewhat expensive. Ideal for a special occasion |
7.5 |
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Suzanne
Mature couple
Hurstpierpoint,
United Kingdom
October 3, 2009
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Very well located - close to old city and other amenities.Lovely sea and city views from hotel's public rooms and large terraces. |
9 |
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Anonymous
Solo traveller
Estonia
September 30, 2009
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The location and the view of Dubrivnik Old Town from the hotel terrace was excellent. Which cannot be said about the room I stayed in (look below). For eur 175 per night all I got was a room with its window facing a cliff so instead of a sea view that a hotel which such a great location and such high reputation and prices should have there was almost no light coming in from outside. The morning buffee, too, was substandard even for a three-star hotel. |
6 |
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Kathleen
Mature couple
Andover,
United States of America
September 23, 2009
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Outside the city walls yet an easy 7-10 minute walk to everything within the old city. I'm delighted that we chose this location; it was quiet and relaxing. Front desk staff could have been a bit more welcoming and friendly. No one pointed out the hotel's facilities; we were left to find these on our own. They did explain the elevator nuances, which were a bit confusing at first, but that was about it. |
9 |
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Predoi
Young couple
Bucharest,
Romania
September 23, 2009
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view, comfort, location, breakfast |
9 |
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Padraic
Young couple
Dublin,
Ireland
September 19, 2009
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Myself and my newly wedded wife stayed here on our honeymoon for 3 days. Big mistake. We told them we were on our honeymoon - reminded them the day before and they did not even congratulate us when we arrived. Also the day before when I rang to confirm booking the girl (Antonia) could not find my booking and had to ring me back 15 mins later for my booking.com reference no. even though I offered her this the first time and she said she did not need it. I also found the staff unpleasant (not one smile) and not very helpful. My wife cut her toe and she had to wait 15-20 mins before we got a plaster delivered to our room. I am a smoker and at the beach restaurant I had to ask 3 times before I got an ashtray. All in all, not 5 star at all!! please see above |
3.5 |
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Clifford
Mature couple
Eastleigh,
United Kingdom
September 16, 2009
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The facilities were up to their 5 star rating and the staff were friendly and attentive. The room was great and the views up the coast and across to the old Town stunning. Our only criticism was the hot food at the buffet style breakfast. The eggs in particular were often barely warm and had been sat in the heated tray some time so were not very appetising. Could they not cook to order like the previous hotel we were at in Vienna? |
9.5 |
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Ian
Solo traveller
Glasgow,
United Kingdom
September 14, 2009
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Excellent standard of facilities.Comfotable accommodation in rooms. Excellent terrace to sit on at night Poor standard of coffee in morning - if expresso was available it was not made clear. |
9.5 |
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Barbara
Mature couple
Swampscott,
United States of America
September 6, 2009
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The indoor pool, spa, fitness areas and beach deck are fabulous - the setting is unmatched. Breakfast buffet (included) is lavish. Staff was courteous and helpful. The location is perfect - oceanfront with gorgeous views, a short walk to the Old City and quiet. The bar terrace at sundown is magical. I'm certain we received the very worst room in the hotel. It was in the annex and bisected by a huge column - and opposite service facilities and elevators. We arrived late at night and did not observe its problems until morning - too time consuming and complicated by that time to change. |
9.5 |
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Anonymous
Young couple
Switzerland
August 31, 2009
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Good Location and excellent facilites like pool and acess to the sea. The view from the hotel resteraunt and bar is excellent. The room was very small. The bathroom did not have a proper shower (which was broken) and water splashed all over the floor. Heard similar complaints from other guests about size of the room. Not worth the money. |
6 |
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Anonymous
Mature couple
Croatia
August 21, 2009
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This is a top 5-Stars hotel. The hotel is excellent and the service impeccable. Besides having the best view of Dubrovnik, the hotel has an amazing seaside sun-deck, excellent restaurants for unforgettable dining and sunset drinks, a great spa, and it's only a 10 min walk to the Old Town of Dubrovnik. We were 4 adults, from England/Japan, France, Sweden and Brazil, and we were all delighted with our stay at Excelsior. |
10 |
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Ivan
Solo traveller
Barcelona,
Spain
August 20, 2009
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Beach terraces One of the reception workers |
6.5 |
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Alexia
Group
Nicosia,
Cyprus
August 20, 2009
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The location of the hotel is excellent, the rooms are comfortable and the bathroom is spacious. The staff at the reception was not helpful (in relation to tourist information). The lift was very slow and it took us ages to go to our room every time. Staff at the beach under the hotel was not enough and always busy and it took us ages to order a coffee by the beach of hotel or find a towel and umbrella. |
6.5 |
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Veronica
Young couple
Hosuton,
United States of America
August 19, 2009
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Location - the views are magnificent and accessible from room, restaurant, terraces; the immediate access to the water; the convenient location to walk into town. |
10 |
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Anonymous
With friends
United Kingdom
August 17, 2009
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Great position and beautiful views. Part of the building was beautiful and part rather ugly and not in keeping with the surroundings |
9.5 |
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Anonymous
Young couple
Ireland
August 17, 2009
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Location, very near the old town, and the breakfast was really good. Requested a sea view, did not get one, also the hotel took our passports on arrival for 20 mins to register them but did not allow us to wait for them there and then so they were out of our sight for that time. |
8 |
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Susan
With friends
Olney,
United Kingdom
August 17, 2009
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I enjoyed the stay very much. Beautiful peaceful place in a wonderful setting I would return. |
9.5 |
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Dusan
Family with young children
Bruxelles,
Belgium
August 17, 2009
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I was coming from Belgrade, with a rented car registered in Belgrade. On entry to the city, some passers-by have made clear signs we were not wellcome, obviously due to registration of the car. In the Hotel, however, they have immediately put our car in the closed garage and were behaving marvelously all the time, making us forget the initial unpleasantness completely. |
9.5 |
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Anonymous
Mature couple
Netherlands
August 12, 2009
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Location is fantastic - just 5 minutes walk to the Old City and excellent views from most areas of the hotel. Service and facilities were first class. Poor selection of English language TV, but we were not in Dubrobnik to watch TV. |
9.5 |
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Antoine
Young couple
saint maurice,
France
August 9, 2009
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We enjoy the privacy and the access to the services and of course the incredible view so romantic |
8.5 |
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Junichi
Solo traveller
Tokyo,
Japan
July 29, 2009
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Excellent sea view. |
10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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