Hotel Excelsior

bon accueil. excellent emplacement pour visite de dubrovnik.magnifique vue sur la veille ville

L'emplacement exceptionnel de cet Hôtel qui permet de voir Dubrovnik tout en étant au calme dans un décors magnifique. Le service discret et efficace est très appréciable. Tous les espaces communs sont vraiment bien pensés, confortables, très agréables et beaux. Nous avons tout aimé dans cet Hotel sauf le fait que notre réservation ne leur 'était pas parvenue. Nous avions fait une première réservation pour 4 nuits puis un changement pour 5 nuits et vous leur avez annoncé une annulation.

Nous avons eu une très grande déception, disons même une certaine colère, en arrivant car la réservation que nous avions faite pour 5 nuits n'était pas parvenue à l'hôtel et pourtant nous avions le mail de réservation avec nous pour les 5 nuits du 13 au 18 août. Le responsable, extrêmement ennuyé, nous a trouvé un autre hôtel mais plus éloigné de Dubrovnik et ce pour les deux première nuits ensuite il nous a réservé à l' Exelsior les trois nuits suivantes. Nous avons dû le premier soir à la nuit tombée aller vers l'autre hôtel ( moins bien ) ce qui nous a gâché notre arrivée en Croatie.

Sa situation, et c'est un bel hotel

L'accueil

bel hotel très bien situé avec une vue magnifique sur Dubrovnik.Bon service efficace.Bonnes prestations.

Chambre un peu petite (Il s'agissait pourtant d'une chambre supérieure vue mer avec balcon)

Excellent choice! So close to the old harbour of Dubrovnik, just above the shining Adriatic sea...

espresso machiatto at Piano bar, vicinity of the Old town, spectacular panorama, view of city walls and Lokrum island

choosing among available rooms in room type booked was not possible, ordinary breakfast with limited time for brakfast, hotel terrace for breakfast untidy,

The hotel is in a great location easily access to Dubrovnik. The views from the balcony are stunning. Good facilities and food make it a great place to stay although it is somewhat expensive. Ideal for a special occasion

The location and the view of Dubrivnik Old Town from the hotel terrace was excellent. Which cannot be said about the room I stayed in (look below).

For eur 175 per night all I got was a room with its window facing a cliff so instead of a sea view that a hotel which such a great location and such high reputation and prices should have there was almost no light coming in from outside. The morning buffee, too, was substandard even for a three-star hotel.

view, comfort, location, breakfast

The facilities were up to their 5 star rating and the staff were friendly and attentive. The room was great and the views up the coast and across to the old Town stunning.

Our only criticism was the hot food at the buffet style breakfast. The eggs in particular were often barely warm and had been sat in the heated tray some time so were not very appetising. Could they not cook to order like the previous hotel we were at in Vienna?

The indoor pool, spa, fitness areas and beach deck are fabulous - the setting is unmatched. Breakfast buffet (included) is lavish. Staff was courteous and helpful. The location is perfect - oceanfront with gorgeous views, a short walk to the Old City and quiet. The bar terrace at sundown is magical.

I'm certain we received the very worst room in the hotel. It was in the annex and bisected by a huge column - and opposite service facilities and elevators. We arrived late at night and did not observe its problems until morning - too time consuming and complicated by that time to change.

This is a top 5-Stars hotel. The hotel is excellent and the service impeccable. Besides having the best view of Dubrovnik, the hotel has an amazing seaside sun-deck, excellent restaurants for unforgettable dining and sunset drinks, a great spa, and it's only a 10 min walk to the Old Town of Dubrovnik. We were 4 adults, from England/Japan, France, Sweden and Brazil, and we were all delighted with our stay at Excelsior.