Hotel Jagerhorn  

The staff could not be more accommodating, the price is very good, and the location could not be better. Walking distance to everything a tourist wants to see, the tram runs along the main street in front of the hotel, and a quick and easy trip to the bus station and airport for quick and convenient travel. I have spent the last 11 months traveling Europe and the Caribbean and have not had a more comfortable hotel........and have booked to stay at the Jagerhorn again in early June.

The hotel was exceptionally clean ,tidy and well organised, The staff was way above average as regards helpfulness and politeness. The location was ideal being right in the centre of the the city activities. I would certainly recommend it to anyone wishing to spend a short stay in Zagreb.

The service of the staff was excellent. They carried our luggage from the car to our room. We got a good explenation of the city and its restaurants. Free Wireless Internet worked well in the room.

The breakfast was very basic without fruits and vegetables.

This is the second time in 4 months I've stayed at Jagerhorn, despite it being out of my usual price range, just because it's so comfortable and in a perfect location. My girlfriend described it as "like being at home", thanks to the very comfortable room. The staff kindly let me take breakfast back to bed, so my sleepy girlfriend didn't have to get up, and also kindly let her into the room to nap as my flight was delayed (they recognized her from last time). Brilliant service and very comfortable. Slept better than at home, wish I could have stayed longer.

Only really small things; hairdryer would be useful, would be cool if the key could open the lower entrance to avoid disturbing the overnight staff/the buzzing noise in the corridor.

The staff were extremely friendly and caring. They helped us overcome some difficulties we had with our travel arrangements and ensured that our time in Zagreb was well spent.

We arrived quite late at night by taxi and found it a little difficult to find the entrance to the hotel. Some instructions to guests on locating the door and buzzer would be helpful.

The Hotel is in a perfect location to see Zagreb, particularly the old town. The staff were very helpful and even provided breakfast at 6:00 AM on the day of our departure.

For touring Zagreb, you cannot find a better location than Hotel Jagerhorn. It is right downtown, near all of the central sights, restaurants, shopping and city transportation. I like the small size of the hotel. It is friendly, comfortable, and offers a great breakfast in a cozy setting. The staff is absolutely responsive to the guests' needs. I would stay in this hotel again should I revisit Zagreb.

Because the hotel is right in the center of the city, it can be a bit noisy, not from traffic but from merrymaking at night. There is a restaurant up behind the hotel that hosted a late evening of loud music and I just saw this as part of the ambience, as were the ever-present church bells. Someone who requires absolute quiet at night might want to choose a different location for a hotel.

The hotel is very centrally but peacefully located, just off the main shopping street and at the foot of steps to the upper town. The staff were helpful, friendly and attentive, sorting out any little problems we had, Buffet breakfast was served in a very pretty garden room or terraced garden. A perfect place to explore lvely Zagreb.

Some noisy neighbours in the room opposite us were quickly dealt with by the management. Thank you.

Hotel staff was great. Free parking and breakfast. Everything was great.

Location, location, location!! It was right in the centre of everything without being noisy. In fact, it was tucked off a main street (Ilica), but was very quiet. You could see all the sights within a very easy walking distance from this hotel, both the Upper Town and the Lower Town. It was just a stone's throw from Zagreb's main square -- Trg Ban Jelacic. I thought the staff was also very friendly and nice. Before we got there, they sent a welcome letter with very detailed instructions on where to park. Using these instructions in combination with Google maps (and street view), we found it without a problem. The room was also made up exactly to our requested specifications, which was nice for us on arrival with 2 small children.

Because we had 2 small children, it would have been nice if there had been a kettle (to warm bottles) and a fridge (for milk). We were only there for 1 night so made do. The hotel cost more than we'd been paying for apartment rentals in the country, so value for money didn't seem as good as it could be. Also, their restaurant (listed in my guidebook) closed 4 years ago, though they still serve breakfast (at an additional cost).

very cosy, friendly personel, at the center

there is no lift how to move things to your room.

Excellent location. Great value for money. Pleasant surprise.