-you pay twice as in other 5* hotels, you expect more, and you gain less than you expected!
-small deluxe rooms
-low quality of wi-fi
-small main outdoor pool, lack of another outdoor pool for adults if the main one is dominated by children jumping into it, and screaming, behaving dangerously and with no parental or guard control,
-no life guard at the pools
- terrible, smelly toilettes at the outdoor pool
-little choice for breakfast, lack of natural oats, lack of green leaves little choice of vegetables,
-sleeping in the morning impossible, because of children shouting at the corridors - in such "great" hotel there should be separate family areas / floors with the room only for families, so that if you travel for vacation and you need relaxation you get a quiet room. In Kempinski the family rooms are between the other rooms, so be prepared fr a rapid wake up at 7:30 while the children are taken for breakfast or play in the corridors or on the balconies
-changing rooms are closed earlier than the internal pool and the gym
-location - somewhere at the end - not exactly Savudrija
- small, stony private beach
Generally, we would not recommend this hotel to our friends. While we travel a lot around the world, we are aware that we can find other much better hotels in the same price which can meet guests' expectations. Here you pay twice only for the brand.
Well trained staff, relatively good food, nice sea views.