눉The housekeeping staff that disregards the door hangers (do not disturb/clean the room) and lets the rooms opened and unattended! This is something that has to be improved globally, and not dealt with as a pre-complaint basis. In my opinion, the training and SOPs have to be reviewed and corrected, for all the housekeeping staff (management included).
The overpriced dog fee that doesn't (10€/day) that doesn't offer any specific service in exchange (not even a water bowl in the room or a mat).
The 'industrial' (or mass tourism) aspect of the whole complex, let's face it the 'romantic' adjective applies as much to this hotel as it applies to a Ryanair plane ;)
The standard rooms are a bit on the small side, and the bathroom is clearly very small (but still functional). Some areas in the building could need a refreshing or a coat of paint (but overall the place is well maintained).
The low quality of the food and the lack of a real local flair in the cooking (yes there were some -rare- fish or squid at the buffet, but they felt as Croatian as fish and chips).
Noisy guests slamming the doors at night, and lack of proper soundproofing.
눇Awesome staff at breakfast and dinner, very professional and friendly, they couldn't be praised enough.
Very nice location, close to the beach and surrounded by pines. Great sea view.
The pools and jacuzzi are also a great feature of the hotel (when the beach isn't an option).
Nicely equipped fitness area.
Food quantity (if you're looking for that, over quality).
Decent choice of nice wines on the menu.
Close to the city center, via a nice sea-front path.