Hotel Neptun Dubrovnik

Molt. És un hotel molt confortable i el tracte dels empleats és perfecte

L'esmortzar, en una setmana no van variar els productes. Sempre el mateix per un hotel de 4 estrelles no crec que estigui bé

Big clean rooms with sea view, friendly staff, good breakfast.

Far from the city, however there is a regular bus service.

The staff are delightful, extremely helpful and full of fun. Additionally some minor defects in our room were put right immediately we mentioned them. Room was well lit and fine with a good modern bathroom and balcony. Breakfast was good with lots of choice and, contrary to what others have written, the restaurant (Zoe) is very good with a very reasonable daily menu. Bus service is very close and regular. Buy tickets in hotel as cheaper

There was some noise from the corridor so could be better insulated. Otherwise we thought it was very good.

Politeness of the staff, the view from our balcony, and the proximity to the sea and the old town.

The swimming pools could be updated. They looked a little tired.

hotel in a peaceful location close to the water

the hotel has no shops or restaurants close by and the hotel food is poor and expensive. In the summer this could be an ideal location - but in cold rainy weather it's a bit isolated unless you have a car.

They upgraded my room to a sea view. View was excellent. Transportation to old city by bus was easy.

Did not receive wake-up call that we arranged for.

Loved the location, especially the pool & sea swimming area cut into the cliffside. Lovely pedestrian path along the water edge to nearest town (Lapan). Shared reception with argosy hotel gave access to both properties.Free 15 min Internet a bonus.

Unfortunate local neglected feline population.

The customer service and facilities were first rate

A good hotel well situated ,clean and I would recomend it

Excellent situation and very comfortable and clean suite. Staff friendly and helpful.

Small kitchen in suite but no cups. Lack of entertainment in evenings.

the staff especially reception were lovely and most helpful. would definately stay there again and recomend it to all.

The hotel is perfectly situated within easy reach by good local bus service to Dubrovnik, the hotel is well run with good facilities and friendly staff.

All of the staff were extremely friendly and helpful, especially the guy at reception (unfortunately I didn't catch his name) who made our 2 year old son feel like the most important guest in the hotel. The breakfast was excellent with a choice of both hot and cold food. Also, the food in restaurant Zoe was particularly good, both lunch and dinner menu. The location of the hotel was perfect. It's nicely out of the way to enjoy some peace, a 10 minute walk to Lapad beach where there are lots of tourist type restaurants/shops etc. The bus goes directly from the hotel to Pile gate at the old town and takes around 10 minutes.

The area around the kiddies pool is not very child friendly for younger kids/toddlers. There could be more railings put around the pool to section it off from the rocky bathing area.