Palace Apartments  

After arriving at the apartment address on Hrvojeva St, we were told that this was only a meeting point. After a phone-call a lady arrived approx 20mins later and explained that our apartment was not at this location and brought us to another appt, which was unsuitable for 5 people. She then offered us 2 separate appts, but we wanted to all stay together. After approx 2hrs she showed us to a final 5-bed appt, trailing suitcases through cobbled streets. The apartment was on the top floor of a building with 70+ steps to it. This was very difficult with 5 large suitcases and 2 of our party 65+ years old. This made it very inconvenient for us to return to our rooms throughout the day. All in all we were very unhappy with the apartment offered to us.

Sandra was very helpful and the apartment was well located with easy access to the bus station, wharf, railway and palace

The reservation system was chaotic. On arrival at the address there was no sign of life. After a call and a wait of 1.5hrs, we were told that our apartment had been let to someone else. We were moved to a flat out if town, where we did not want to be. No explanation was given. Do not make a booking with this outfit !!!

We located the jewellery shop (to collect the key) without too much difficulty and a very pleasant young woman took us to the apartment and showed us the ropes. The apartment is superb. It is extremely comfy and funky and well equipped should you wish to self-cater. And the bedroom is particularly beguiling. It also could hardly be more central, tucked up a pretty cobbled alley about a minute from the main square.

The location within the edge of the palace was excellent. Also the room did not suffer from outside noise during sleeping times. The decor of the room was fun and the kitchen well-equipped. The staff are exceptional.

The aircon is too noisy to keep on overnight leaving the room hot. The bed is uncomfortable and hard to get in and out of as it is fixed to one wall. There are fittings for a washing machine but no machine.

Good location

Airconditioning in the bedroom didn't work and it was very uncomfortable to sleep (very hot outside). All windows face the wall

We stayed at the Bana Jelacice apartments. The location was excellent for access to the Riva, and were very clean and spacious. The studio for 2 did not have a balcony as advertised, but the 3+1 apartment did. The 3+1 apartment also had 2 bathrooms with shower, not just 1. Also, we used the transfer service that they recommended. I don't know if the price was good (€48) from the airport, but the taxi driver was very informative about Split, and also arranged for someone to be at the apartments with the key when we arrived, so our transfer was perfect! They also allowed us late check out, until 2pm, since we were leaving on the 5pm catamaran. I would definitely recommend these apartments!

Really nice, helpful, english-speaking owner provided instructions and brochures for sight-seeing options upon our arrival. Apartment was really close to the old city, riviera and the port. It was really well equipped including even a washing machine. If you are lucky you can park right in front of the building for free ;).

With the exception of these apartments, the building looks rather dingy. There is no elevator so be prepared to drag your luggage up the stairs.

Very well equipped and dightful owner

the close proximity to the city and the water

Location

The address given was changed on arrival with no notification. Hire bikes were being delivered and this caused total frustration for all parties involved. No one was there to meet us on arrival : had to call and this was not included on any information in the confirmation e:mail. As a result wasted a total of 3 hours chasing the owner and re organising the delivery of hire bikes. Not happy!

The apartment is situated within the walls of Diocletian's Palace. Great view from the terrace. Well equipped.

Extra bed was less comfortable.