Rixos Libertas Dubrovnik

Luxe, belle vue, accès direct à la piscine et à la mer, proximité de la vielle ville

Notre séjour s'est passé à merveille et le personel de l'hotel était très chaleureux et serviable. Malgré le fait que l'hôtel est très grand et complêt durant notre séjour, nous n'avons pas senti la foule.

L'unique inconvénient de l'établissement est le nombre de locaux qui viennent tous les après-midi squatter la terrasse et plage de l'hôte. Ainsi on plus l'impression d'etre sur une plage publique que privée.

la situation exceptionnelle

des chambres au décor d'hopital austère, sans placard, pas de service de couverture le soir, pour refaire les lits ou changer les serviettes.Le roomservice est très lent, le business center se réduit à deux PC fatigués, dont les claviers ne fonctionnent pas

idealement situé a moins de 15 minute a pied de la vielle ville , tout en permettant de profiter de la mer ( acces direct ) . Hotel moderne et confortable , tres bien equipé (piscines spas fitness ) . chambres tres claires et spacieuses .

restauration en retrait par rapport au reste des autres prestations

The staff were the nicest and most helpful staff have ever met in a hotel.

The cooked breakfasts and the food in the bar was dreadful

great location, superb sea views,15 minutes walk from the old town, very helpfull staff, excellent facilities, great value for money

perfect combination of relaxing and city trip

Location - by the sea and very close (a lovely 20 min walk) to Dubrovnik Old Town. View from the room was very nice. Room was luxurious (apart from the safe - see below).

The safe in the room can only open if you open the door to the room !! (whoever designed this probably needs to think about a career change). At one time I was ignored at reception whilst a tour guide who came after me was given attention by the receptionist (maybe I had become invisible at that point.....not a nice feeling at a luxury hotel).

Location

The pool area is open to the public who can use the facilities for nothing. We were surrounded by local familires and children....and dogs, using the pool, restauarnt... bringing in Take away meals, and sunbeds!!! V. Bad.

Hotel is nice, rooms are big enough, and location is good, close to old town.

Staff, especially one which works in a bar on the beach

Quality rooms, location.

Open Plan Style of Bathroom; executive lounge not available; poor knowledge/communication of staff. Would not recommend for business use.

Location-perfect, very near old city, but also on the seaside, well refurbished, stunning views, good breakfast buffet, comfortable rooms, well equipped bathrooms

Wrong information I have received from guest relations, personnel bored,at the pool/beach there were lots of children coming from outside the hotel, jumping in pool, making lots of noise, running around the pool area, I complained but nothing happened, Booked before arrival a minibustranfer from airport (also with guest relations) got the confirmation, on arrival we waited for 40 minutes,took 4 taxis (we were a group of 11) but when checking out the transfer was on my bill (about 85 Euros), I refused to pay and had to wait for about 20 min until a supervisor came and reissued the invoice. All our group have previously stayed at various Rixos hotels in Turkey and the level of those hotels are much, much better.

Fantastic location with comfortable & clean rooms. The selection at the breakfast buffet is unmatched by anywhere else I stayed. Staff were friendly and always greeted us as we passed them on our way our or on our return & were able to help with all enquiries we had.