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Property Highlights

Free WiFi

Places of Interest:

Branimir Centre (0.2 miles)
Show map Sheraton Zagreb Hotel

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Newest reviews for Sheraton Zagreb Hotel

  • Liliana
    August 31, 2014

    it´s a nice hotel that has a nice interior and was built for comfort. they have all 5* services and it´s very well positioned.

    there were some renovations, but there was no noise in the room after 6pm. the most annoying thing was the extremely long check-in and check-out time. for a business oriented hotel, it was unacceptable to spend 40 minutes for this.


  • Daniel
    August 29, 2014

    Parking garage Pool big enough for swimming Nice hotel resturant (but a bit pricy)

    Breakfast is good, but pricy and the room is noisy


  • Robyn
    August 28, 2014

    Good location, about 10 minutes walk from the main centre. Nice big rooms. Parking on site although very expensive.

    Gym didn't open until 10am. Ran out of umbrellas, should be one in each room.


  • Phil
      United Kingdom
    August 28, 2014

    Room was comfortable and well - equipped, the staff on the main desk were friendly and helpful and all the main attractions of Zagreb were in easy walking distance from the hotel.

    The pool is tiny, only enough room for about 4 people to use it comfortably. For the money I paid, I would have expected a slightly bigger room and bathroom, and perhaps a better TV package (although I know the point of travelling is not to watch TV! )


  • Ferdie
    August 28, 2014


    Fitness, wellness and swimmingpool where only open from 10:00 till 20:00. As a businesstraveler I either use these facilities between 07:00 and 08:00 or after 21:00.


  • Richard
      New Zealand
    August 24, 2014

    Good location, substantial breakfasts, helpful desk staff.

    Poor dinner experience with cold soup and badly overcooked meat. Whole hotel in need of a do_up. Noisy and inefficient air conditioning.


  • Sandy
    August 24, 2014

    That breakfast was full price for children also



  • Snjezana
    August 22, 2014

    Location was great.

    Was not as clean as other Sheraton locations. Needed to constantly ask for coffee and tea. The linen was not changed once in our 7 day stay and the bathroom was not cleaned properly either.


  • Mehmet
    August 21, 2014

    It was really nice it worths its name


  • Ivan
      United States of America
    August 17, 2014

    Great Service

    Dinner and Breakfast. Food needs improvement


  • Phil
      United Kingdom
    August 15, 2014

    Comfortable good location


  • Anonymous
    August 12, 2014

    good hotel with big underground parking and decent location

    slow check-in and check-out


  • Andrew
    August 8, 2014

    The hotel was located in a good area. The staff were welcoming and the waiter in the restaurant could have not been more helpfull.

    The wifi did not work properly. The room had not been cleaned. There was only one robe in the bath room. The batteries were spent in the remote for the TV so could not get it to work. All in all not what is expected of a 5 star hotel!!


  • Mohamed
    August 7, 2014

    It's charm.



  • Anonymous
    August 6, 2014

    Everything apart from the Staff at reception.

    The staff at the reception were extremely, rude, ignorant and up themselves. Because we spoke English to them, the assumed we couldn't understand Croatian, so they swore at us (which we understood) with a smile on their face, pathetic and unprofessional.


  • Pablo
    August 4, 2014

    The Room WIFI inside Bath Staff Location Sauna Relax and calm

    Pool a bit poor The jacuzzi of the pool was break-down


  • Michael
      United Kingdom
    August 3, 2014

    I liked the friendliness of the door person who was very helpful and the female staff on the reception.

    There were no robes as specified in our rooms, our door was left ajar all day and only noticed once we returned from the City, our room was left uncleaned, only our bed was made and our soaps were not replenished.


  • Christine
    July 31, 2014

    Large Room, comfortable bed, waiters/waitress were absolutely delightful and professional, nothing was too much trouble. Will definitely stay again.


  • Charles
      United Kingdom
    July 31, 2014

    Pool area stuffy, jacuzzi empty.


  • Custodio
    July 29, 2014

    It is Sheraton. Will not be fantastic in many aspects, but will be good in every single one of them.

    The payment policy. In my opinion it is not polite to charge your credit card in advance, specially when it may be more suitable for the costumer to pay with another method. It is like they are afraid that you would run away without paying.


  • Luka
    July 17, 2014

    Room, Breakfast, Gym

    High Prices of food and beverages in hotel restaurants.


  • Abdulrahman
      Saudi Arabia
    July 2, 2014

    The location

    It's really an old hotel, it feels we are in the 90s The reception staff was rude


  • Dmitry
    June 29, 2014

    no comment


  • Mel
    June 29, 2014

    The lady that cleaned up my room was great....she was definitely out to please naturally and not because she was trained to do so.

    The IT person was not exactly approachable and lacked personality for the hospitality industry. The phone instructions were not clear . No ice on the floor. It took a long time to get ice after figuring out the telephone system from the women that cleaned up my room


  • Jean-pierre
    June 18, 2014

    Staff OK

    location not perfec but OK , breakfast OK, Carpets in hotel not good. Older hotel


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