Sheraton Zagreb Hotel  

Room is so small. Carpets are broken everywhere more or less.It's very expensive... Parking also.

Location of the hotel is just perfect. I walked leisurely to the uppertown with my family in the nice evening and find no difficulty to find way back to the hotel. The hotel staff assigned me and my children connecting rooms.

It was clearly tagged on the wall, our floor was A Non Smoking Floor, but my room (317) was badly smelled with that lousy cigarette smoke notice. The hotel charge too much for the daily parking fee for the car (240Hkn)

Airco in the rom was not functioning. After complaint they told me they would repair it. Later there was a note in my room that the problem had been fixed but this was not true and there was no cold air at all coming out of it. When checking out we asked for about 4 times to arrange a taxi where we could pay with credit card. This was no problem. Then just beforew getting into the taxi the porter tod me that we could pay in Euro. Again I saig we do not have it we want to pay with credit card. "No proble"m, we have the right taxi for you" And as you guess the driver did not accept credit card, he was told by the porter that we would pay in Euro. So in the end we did not pay the poor man since we did not have the cash. This really was due to the Sheraton personell

I thought the room was a bit small. I was amazed that there were no coffee/tea making facilities in the room

Availability and use of pool included.

It is in the center of the city. Luxurious.

The restaurant facilities are not contemporary, the food is not food, the service is simply irritating. I could n't invite anymore friends in the hotel restaurant. The room service brought to me cabernet sauvignon red wine insted of sauvignon blan. In this hotel nothing works properly and I had the feeling they are not interested in making it a good hotel. I suggest to remove this hotel from your web site. I have been there because the regent esplanada was fully booked.

location

I didn't like the room. it's very old enterier. There is no equipment for five stars hotel !

Excellency by all means. Rooms are very spacious, complete amenities, total comfort. I really recommend this hotel to anyone staying in Zagreb centre.

Location was good - just a 10 min walk from the lower town & shopping areas. Having found it difficult to find casual restauarants/bar food in the city centre it was great to get nice bar food in the hotel.

Only thing I didn't like was the stench in the cubicles in the ladies toilets in the bar area!! Very strong smell of sewage or something! But that's the only negative thing I can think of :)

The day spa was fantastic

The room we stayed in was tired!

Needs upgrade ,tired.