Hotel Zagreb

Room was clean.

A little inconvenient as had to catch bus to old town.

Hotel was comfortable and accomodating and the staff helped where they could.

The balacony - fabulous

I thoroughly enjoyed my stay at the hotel Zagreb, and this is due to the courtesness and high level of professionalism of the staff. I would particularly like to single out Silvia, who works at the reception. She went out of her way to help me with regards to my travel arrangments, and this was beyond her call of duty. I am very graetful for all her help and her friendly manner. I have travelled a lot and stayed at numerous hotels were the staff were cold, unhelpful and impersonal. What a breath of fresh air to encounter staff who are "human" and true professionals.Many thanks to Silvia you are a gem.

I would like to point out that due to the plumbing system there was quite a bit of noise coming from the wc when the loo was flushed in the adjoining rooms.

The only redeeming features are its covenient location and free parking.

Staff, in particular the female receptionist were rude and unhelpful. The chamber staff were noisy early in the morning. Room was noisy mainly due to open corridors leading to stairwell above reception area. Breakfast was terrible. Extremely poor choice ( E.G. no fresh pastries) and what there was was badly prepared (coffee was disgusting). Despite being included in the price we had breakfast out the next day, it was that bad.

Hotel was very clean and staff very friendly and helpful. Great value for money!

Decent rooms and convenient for beach or bus to Dubrovnik.

Restautant/bar not run by hotel - so you could not use room number to pay.

I had a very enjoyable stay in this hotel which was located in a very nice area close to the beach and a short bus journey from the old town. I found the staff to be very helpful and particularly liked the restaurant. Maybe though there could have been more choices for breakfast in the morning. Overall a good experience.

Staff was nice and rooms were ok.

Breakfast was absolutely lousy, no greens at all, only bred, cheese, ham and horrible coffee.

Good location in Lapad area of Dubrovnik, short walk to beach and waterfront, plenty of restaurants and bars nearby, and close to old town bus stop. Hotel is a lovely old mansion, rooms were modern, slightly small but still very comfortable. The staff were helpful and there is a good restaurant on site.

Expensive like all hotels in Dubrovnik

Room and interior was tidy. Air-conditioning functioned well. Hotel has a nice and spacious garden.

Breakfast coffee was lousy though breakfast was quite good otherwise. Hotel is located at the street dedicated for tourists.

I found my stay at Hotel Zagreb very pleasant. I reserved a twin room, which was quite spatious, clean and relatively modern. I must highlight i found the hotel extremely clean which is obviously good sign. The majority of staff, including the front desk were quite helpful. Internet is available in the Lobby. There's a bus to the old town just round the corner. Takes all of 4/5 minutes. You can walk to the old city in about 20/25 mins also.

A few points to note - The hotel did not have an elevator. It's not really a big deal for a 'young' guy like me, yet the more elderly traveller may want to request a room on the ground\lower floor(s). Similarly the first night we stayed there we ate in the hotel restaurant. The food as fine, yet you would not be inclined to write home about it! The service of a particular waiter was quite abrupt. Mr "Of course"!!!! Apart from that i would recommend this hotel.

Hotel Zagreb is conveniently located near a bus stop from which Bus 6 will take visitors directly to the historic center of Dubrovnik. The hotel is within easy walk of the seaside. Finally, there is a good restaurant on the premises.

Decor of hotel is rather sterile, but Hotel Zagreb was completely adequate.