Best Western Plus Hotel Ambra  

The staff was very helpful and friendly. The morning breakfast was plentiful and tasty. The location was perfect - very close to the center of the city. Internet was working. Very good ratio quality/price.

The parking place is quite small (inside the building, using the elevator) and the overall aspect of the room is not exactly similar to that of other hotels at the same level.

For people who want to explore the city and walk, this is by far the best location I've enjoyed in Budapest. After a long hot day, one can stop by the lobby dining area for ice cold water with lemons and some dry snacks - which I would appreciate all year and not just in high summer. The desk staff was uniformly courteous, informed and multi-lingual.

Apparently the hotel has expanded and there are some necessary growing pains. The single elevator for 6 floors is tiny - so a family of three with luggage will have to take separate trips. One day the cleaning staff didn't come until after 3pm - by which time we were back in the room and didn't want to be disturbed, so there were no beds made nor clean towels that day. On Sunday, the breakfast was packed, with several people waiting for tables and the only serving person quite flustered - so in general, I think the Ambra would be near perfect if it had more staff and a larger elevator. I believe the rates are a bit high but worth it for the location.

The location of the hotel is excellent, the hotel is in the heart of the city. The hotel staff were extremely helpful and polite. The room was clean and modern with free internet connection. Coffee and tea facilities all day long was very restful after the long trips in the cold weather. We enjoyed our stay. If we visit Budapest again we will stay there again!

We had a very pleasant stay in Hotel Ambra. The staff was really nice and kind, the rooms were just fine, comfortable and clean. We could enjoy hot tee and cold drinks with some snacks during the whole day. The sauna was available for the guest 24/7 , what we really liked after a long day of sightseeing. The breakfast was fine, nice food and beverages. I would highly recommend the hotel to everyone, who is planning a weekend in Budapest. Great location and value for money.

It is very close to the city centre and there are many nice restaurants around the area. The breakfast is fine, I particularly liked the coffee. The furniture in the room is new and in good condition, the design of the bathroom was really nice. The matresses are brand new and they really offer a good quality of sleep. Overall, it is rather an excellent three star hotel and not a four-star one and it is excellent value for money.

The heating in the room is outrageously too high. We had to keep our window open during all day and night to bear the heat! There is no way to control effectively the radiator and the heat affected the quality of sleep we could get as we had to wake up with a desert-dry nose and throat! Also the room was very small in comparison to those shown at the pictures.

Coffee and tea available at night.Helpful receiptionist.

Telephone system- could not rich the call from outside.

The hotel was very neat and tidy

Lack of wi-fi access, the pillows were too small, flat and uncomfortable, not able to launder or iron clothes

Excelent. Great location (doesn't seem like at first sight). Nice and helpful personel, everyone speaks english. Very new furniture and bathroom. Very clean and very good breakfast buffet. Escelente. Muy buena localización (aunque no lo parezca en la primera impresión). Personal agradable y muy dispuestos a ayudar, hablan perfectamente inglés. El mobiliario y el baño son nuevos. Muy limpio y un desayuno buffet bien surtido.

1- Very good room size with balcony 2-Very good location (10 min walking to the city centre)

1- The hotel is not well known so it is prefered to reach there by taxi not by public transportation in order not to get lost. 2-Tv is very poor (Only 10 channels and no single arabic channel 3- No cattle for making tea or coffee

Small but clean room with a nice 4* bathroom. Quiet location. Very helpful staff. Free WiFi in the hotel and in the room. If this is you first visit to Budapest, then the best thing about this hotel is that it's very close to the sightseeing bus stop.

This hotel for me should be rated only as 3*. I would then say that it is a great 3* hotel. Note that it is hard to find a parking space on the street. The hotel's parking is for small cars only.

There were some problems with Wi-Fi

The hotel is located in the centre of the city. Just about 5 minutes walk from Liszt Ferenc square where you can find some nice terraces and restaurants. Also right behind Andrassy Ut and not too far from West end shopping mall. One of the access points for a hop on hop off bus, if you like, is next to the Opera at Andrassy Ut. The city is very convenient to be explored by foot and/or subway. Although the hotel is located right in the centre, it was very quiet. No noise from the street or other guests. The free coffee/tea during the day is a good idea when you come back after a long day of sightseeing. Breakfast is enough. The room is big enough. The bathroom seemed to be recently renovated and was very nice. I would definitely stay here again.

The first day when I arrived there were hairs in my shower, which were definitely not mine. I mentioned it to the lady at the reception and she took immediately care of it after apologising a couple of times. I appreciated it. Other then this little incident the room was very clean.