Boutique Hotel Zara  

Hi very good clean and well positioned hotel at a reasonable price.very good staff great breakfast

Very noisy rooms, no comfort

Good service, friendly staff, good location and nice interiour.

I had a smoking room but no ashtray

The staff were friendly and helpful, the location was good and the rooms were lovely if a bit small.

The charge of €40 euro for late checkout.

Clean, effixcient, comfortable, well-situated

The oange juice for breakfast is disgusting. Would have paid a couple of euros extra to have some drinkable juice..

- Free lan in room - free WLAN in lobby - Queen bed - nice shower cubicle (i don't like bath tubs that much) - Buffet breakfast included in rate - central location (tram stops 2 mins., subway 5 mins. from hotel)

- Small room - noise from neighbouring rooms - breakfast buffet often crowded - orange juice of bad quality (got diarrhea)

The location.

Very very small room, the room window opens upon the bed. The bathroom air condition must allways on because something smell. Very noise. I hear everything by next room. Poor breakfast.

I didn't appreciate a part of the hotel staff - at the main entrance. For instance, situations like trying to dissimulate a client, conducting him to give your credit/debit card data, just for 'insurance', guaranteeing that it isn't for immediate payment, when they are actually trying to debit the entire amount; or locking up a client's room -with his belongings in it (passport included)- without prior notice (to the client), are simply inadmissible. I will not return to this hotel.

We had a very nice time, very nice staff, new design, excellent location - in the center of Budapest.

On the whole I was rather satisfyied with my stay at Zara'S. Staff were friendly and helpful. Restaurant food passable. Location was perfect.

Audio services via tv did not work (Wake up call and music programs). No sound was coming out although the screen showed them as "working" Breakfast is a of poor quality as everything is pre-packed and possible of the cheapest standard version. Too bad, specially that they are situated at a stone throw from the fresh market which harbours excellent food and produces. Irregularity in the service and quantities (I ordered breakfast in my room) The first day I got a perfect tray with everything on it, and plenty of it The second day I had to aks for the teapot, bread, butter, napkins, cuberts, etc. The employee who prepared and brought the tray obviously had no idea how to do this and was not supervised before the tray was sent up. A total contrast to the previous day. One had to ask at the reception for the typical bathroom items one would normally expect to have available in the room. No bathrobe was available either. These items are supposed to be the standard for the "boutique concept" Why??? Savings that will translate into incoheren/incorrectt publicity for the Boutique Hotel? Mistery and total marketing contradiction. Items that were available, such as soap, shampoo and kleenex, etc., need to be checked and recharged every day...as well as the Carpet with Hotel Information and Breakfast orders and Do not disturb signs... I hope this feed back helps the Hotel to improve this situation as I would like to come back in my next trip. I travel often to Budapest.

Every thing was excellant except that the bedroom was very small

Bedrooms were too small

Good location in front of the Market Hall and Gellert Baths. Great breakfast and staff.

Good location, nice room.

The room could have been better and they could have offered dressing gown and small items. Oh and shampoo and body lotion.