Our room was on 1st floor and a view from the window was unpleasant (in description it is mentioned that the view is on Heroes Square). Moreother, room is not soundproof, so you can hear every sound from the cafe in the hall. Very small refrigerator. No dishes except 2 cups, teaspoons and saucers.
Location is far from the center of the city.
No grocery stores near the hotel.
Once breakfast time was reduced down to 10 a.m. without any noticeable announcement.
breakfast (wide range of dishes and drinks, very tasty chocolate croissants, fried bacon, fresh vegetables and fruits, wide selection of drinks (coffee, tea, champagne)), cleanness, reception is 24h available, comfortable bed, transport connection (metro, bus). Close to the zoo, Heroes' Square, Castle. Cheap souvenirs near the zoo.