If staff asks you on breakfast, would you like a cup of chocolate or cappuccino, pl. say NO if you don't want to pay extra because it will costs you 400 and 450 HUF and NOT free of charge.
The hotel is on the mountain, so we must rely on taxi service, we provide discount coupon of taxi company to ask the hotel staff to call taxi using the call number on the coupon for us on the day of departure, however, the hotel staff don't listen to us, instead he ordered their own taxi service of the hotel for us, then the driver arrived, he told us the journey to long bus station will cost 1,100, we then learnt that he did not drive according to the taxi bill meter. When we arrived the bus station, the driver asked for 1,200HUF instead and he refused we use the coupon because he said it is different taxi company. We are not happy of the service of hotel and taxi company which arranged by the hotel.
The hotel location is bad as long way to city centre, if you carry luggage it is impossible to walk, so that’s why we asked for the taxi service, we are so angry of the hotel on this point.
We are making wrong decision to stay in this hotel because of the good comment on Booking.com. So we chose this hotel although it is the most expensive hotel we stayed in Hungary, we are really disappointed as the facility not suit for us, room is small, the drink their staff provided on breakfast need money but they don't tell us beforehand.
There are lots of hotel in city centre which are not long journey to train station or long bus station and need not rely on taxi service.
We never stay in this hotel again. It is not worth of money at all.
Bathroom clean and big although no shower powder and water leakage in bathroom.