Mercure Budapest City Center    

Местоположението е отлично

Интернета е слаб в стаите

много труден достъп с колала, почти невъзможен за чужденец

1. Location could not be better. 2. Very friendly staff.

Hotel needs some refurbishment

Ideal location for a city trip. In the middle of the centre

Central location

Mini bar & main bar very expensive

we had a standart room for reasonable money, the staff was very helpful, it wasn't noisy at all

the price for breakfast - 17 euros - it's crazy! 1 minute walk and it's possible to have breakfast in Budapest's most famous cafe Gerbaud for twice cheaper the room could have been more spacious - but that's our own preference (anyway, we only slept there at night)

Excellent service at the reception. Hi-speed Internet connection.

The staff members at the reception were extremely kind and could always solve any problem. The position within the city is perfect: it is close to a metro and bus stops, I could walk to the major city attractions,there were lots of shops, bars and restaurants around the hotel.

The rooms were a bit small. The internet connection in the room did not always work.

Location was excellent, breakfast was good and plentiful. Many restaraunts and lots of shopping within walking distance from hotel, plus major tourist attraction nearby as well

Hotel is rather out dated, especially the corridors could do with a lick of paint, my room was quite warm, had to leave a/c on at all times. Poor selection for satalite T.V. there were only 2 english channels both were news programs,

everything was fantastic.

The cleaning it was a day when my room was not cleaned

Very helpful staff Free WiFi Excellent Breakfast Very well located

Room a bit too warm

Friendly services, cute room, excellent hotel position!

The floor.

Location, decent enough breakfast, friendly staff

Rooms quite small with no coffee/tea making facilities.

The mercure was a very good and clean hotel with all the right facilities. It was centrally located so as a traveller you could access all the cities facilities and tourist sites. All together a hotel to be recommended

the location

the hotel had hard beds and pillows

us like all - situation ,arrangement and nourrishment.Good service!

Great location, really great staff

Without a doubt the customer service was probably the best I've seen in Europe. The staff was friendly, courteous, and customer oriented. No matter what member of the staff I passed in the hotel, I was met with a smile and the greeting of the day. Also, the location is optimal for touring Budapest being right in the city center.

The Mercure is a microcosm of the European mindset to some comfort and amenities: no irons and boards in rooms, no washcloths (only medium towels), no alarm clocks, and no fitness center.

The location couldn't have been better - right in the middle of all shops, bars & restaurants and easy walking distance to all attractions - we didn't catch public transport at all. Staff were very friendly and helpful and the hotel rooms were modern & clean.

We have traveled a lot so we can compare quite well. And this hotel is really very good! Everything was ok - the location, room, cleanness, breakfast, wi-fi. And a wonderful staff who made us feel welcomed during all our stay. We're highly recommending this hotel to everyone!!!

There are many Mercures around the world and they do fall in the normal international quality standards, with clean rooms and competent staff. Hotel was quite central for site seeing or business. I needed it just for a one night stopover as I flew from Bristol to Budapest and then took the train to Vienna.

There are several Mercures in Budapest and this one didn't seem particularly good value for money compared to some others - next time I stayed in the Mercure Korona which was outstanding. Unless the location was essential or there was no room elsewhere of equivalent standard, I would recommend other Mercures in Budapest. This one was not cheapest but not the best (although this doesn't mean it was unclean or disorganised). The staff were a bit tricky about suggesting a taxi to / from the airport whose cost was about two and a half times the cost of a train from Budapest to Vienna (next place), when there was shuttle at less than a third the price, and did not originally respond to my queries via booking.com Despite these negatives, the staff were indeed professional when I got there and the room was of normal acceptable quality.

The location

The room was small and not very confortable

customer service excellent

cost of breakfast, went to cafe just at back entrance of hotel, where served by the lovely Anna

location, staff

there was a very weak wi-fi signal in our room, no free breakfast