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Newest reviews for Artotel Hotel Surabaya

  • Angga
      Indonesia
    September 1, 2014

    Recognition are the best. Thanks for the great experience stay

    None

    10

  • Timothy
      Indonesia
    August 31, 2014

    Staff in the restaurant were really nice. It was clean and nice..nothing super special but very decent...I'd go back and I'd recommend it.

    My room was by the stairs so I heard the music downstairs quite loudly at night....It kind of kept me up for a bit...lucky I was super tired so I did fall asleep.

    7.9

  • Anonymous
      Indonesia
    August 19, 2014

    The receptionist was really kind

    Noise by next door guest and noise from the cleaning activities can be heard in our room.... Wifi is poor,,it often shut down

    6.3

  • Michail
      Greece
    August 16, 2014

    nice design, friendly staff, good breakfast

    Internet didn't work the first day of our stay, room was relatively small

    8.3

  • Hirak
      Indonesia
    August 3, 2014

    This is hotel is almost perfect in its own way.. the staffs, the food, the location, the interior, cleanliness etc all are just perfect.. only one scope of development I think they have, it's that, they need to provide mini bars at rooms..

    Absolutely nothing..

    9.6

  • Savitra
      Indonesia
    July 19, 2014

    Location

    7.9

  • Anonymous
      Indonesia
    July 19, 2014

    We were in town for a wedding and made it into a quick vacation trip. We stayed at another hotel on the day we arrived then moved to artotel. Comparatively, we had a more enjoyable time here, considering the other place was rated 5stars.

    7.1

  • Didik
      Indonesia
    July 16, 2014

    Staff

    Accuracy of order (single vs double)

    5.8

  • Susatyo
      Indonesia
    July 11, 2014

    over all, especially the artwork

    nothing.....

    7.1

  • Helen
      Indonesia
    July 1, 2014

    good value of money

    there was no hair dryer

    8.8

  • Joyo
      Indonesia
    June 26, 2014

    Towel quality need to be changed ...far from hygiene.

    5.8

  • Merry
      Indonesia
    June 13, 2014

    The staff was very helpful, unfortunately I did not remember her name. I booked a room for my guest and made a request for a room in the lowest floor because my guest was afraid of height. And she gave us not only a room in the lowest floor (2nd floor) but also near elevator and staircase. Thank you Artotel.

    9.6

  • Elwin
      Indonesia
    June 12, 2014

    Clean room. Polite staff. Comfortable bed and pillows.

    Room was facing main road. It is too noisy until 1 am. WiFi works only for one device.

    5.4

  • Anne-laure
      France
    June 6, 2014

    The hotel is nice

    Surabaya and the traffic jams. We should have booked closer from the airport The restaurant is expensive Do not try the cocktails, not worth the price

    9.2

  • Magdalena
      Poland
    June 1, 2014

    Nice personel, good breakfast, interesting design.

    7.1

  • Edwin
      Indonesia
    May 28, 2014

    Hotel staffs are very friendly and very helpful in many ways.

    Wifi coverage are not good in certain rooms.

    7.9

  • Budi
      Indonesia
    May 27, 2014

    I like especially for free WIFI The breakfast OK

    The door paint / color and the model of letter look like a child playing room ?

    7.9

  • Anonymous
      United States of America
    May 19, 2014

    Lobby and Restaurant Interior Design/food all very good. Staff very good and attentive.

    9.6

  • Adhi
      Indonesia
    May 19, 2014

    The location is close to city central. The staffs are friendly and helpful.

    Meal variety is limited during breakfast.

    8.8

  • Karl
      Indonesia
    May 12, 2014

    Almost everythig

    toilette paper

    8.8

  • Sakya
      India
    May 9, 2014

    Somehow has managed to look no-non sense and artistic at the same time. Staffs were great and helped us a lot during our stay. Did not like the city and primarily put up here to access Mt. Bromo. Hotel staffs arranged for a midnight trip, which was an awesome experience. The food here is definitely good.

    Room menu should have more options

    9.6

  • Anonymous
      Indonesia
    May 7, 2014

    The design and concept of hotel, obviously.

    WIFI connection could be better, its quite annoying having the need to re-login once every 15 minutes.

    8.8

  • Anwar
      Indonesia
    May 6, 2014

    near enough to the surabaya town square mall and ciputra land malls the hotel itself is artsy, and the connecting corridor system is quite a novelty.

    lack of swimming pool it's located right next to a busy street, so the noise from traffic outside can be heard inside the rooms

    8.8

  • Andrew
      Hong Kong
    April 24, 2014

    Style, Room Size, location, modern, clean, fresh and value for money.

    No bath tub

    8.8

  • Tauchid
      Indonesia
    April 23, 2014

    Interior

    There is no refregirator

    7.5

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