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Jl. Pengembak No.28 Sanur, 80361 Sanur, Indonesia – Show map
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209 properties in Sanur
Including hotels, apartments, villas and more.
70 verified reviews
They speak your language
Astana Pengembak Suite Apartment & Villa's staff speaks: Indonesian, English
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BBQ Facilities, Outdoor Pool, Grounds, Terrace, Sun Deck
Fishing, Canoeing, Cycling, Diving, Massage
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Private Check-in/Check-out, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Family Rooms, Soundproof Rooms, Air Conditioning, Designated Smoking Area
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 5 years stay free of charge when using existing beds.
One child from 5 to 12 years is charged IDR 115000 per person per night in an extra bed.
One older child or adult is charged IDR 230000 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
There is no capacity for cribs in the room.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 70 reviews
Value for money
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Washing up done for us Friendly staff Shuttle available whenever Housekeeping good Pool temperature good
Only one way shuttle Bikes in poor condition Towels threadbare Hand showers hanging off the wall Water from upstairs shower leaked into our bathroom Remote location
Nice and clean room and bathroom, the staff was also very nice. The room is well equipped and had a small kitchen.The pool and the garden is good for relax, the hotel is quiet. It's a bit far from Sanur, but the hotel provides shutlle service to the city.
There was a little musty smell in the room, but it wasn't so much annoying.
Lovely little place to stay. We enjoyed it. Reviews said before that it was far too far from everywhere so we were sceptical about location. While it's true that it's not along the strip of restaurants and markets, it was only a 15-20 min walk to these and really easy to walk to the beach. We planned a lot of trips from here and pick up was fine. Staff looked after you well, everyone was so friendly, the food was nice, we were running late for a trip one morning so the staff kindly packed us a takeaway breakfast. The rooms themselves were lovely, clean, modern, hot water, relaxing, good air con, and made up every day. We were happy with our 9 night here and would recommend definitely, if you don't mind a walk to the restaurants. (To be honest, it was really peaceful this way!)
No negs, and ignore other neg revues, people exaggerate stuff!
Quiet Cute Cozy Great staff
Parking a little bit too tight Only one daily shuttle to Sanur beach
nice pool, big rooms, wifi and tv in good quality, good service and very helpful personnel
dirty towels, dirty bed sheets, water was dropping from the room top on the toilet, the shower was blocked that the water can't flow away, unpleasant smell in room from cleaning material - we have to change the room
Staff were lovely. Good and quiet location.
The walls in the hotel seemed very thin. We were woken in the morning by people walking past our room. When we sat on our balcony we could hear people in their shower in the apartment across the pool on the other side of the building! The hotel finishes were very poor. Cracks in the roof, detached towel rack in bathroom. The room seemed oddly put together.
Great room. very clean and modern. Pool was fantastic, warm and long enough for laps if you wanted. Great for our child, as lots of Bali pools tend to be cold, this isn't. The staff were efficient and spoke good english. Rooms had a microwave and fridge. flat screen tv, lockable balcony doors which is great with bub. no lift, only stairs, but they keep the stroller near the desk nice and secure which is excellent. and take your bags to your room for you. free bikes provided. free shuttle available at some times to sanur central. Its near mama putus, a great cheap place to eat. Overall great place to stay, we really enjoyed it and though it was value for money.
the people smoking by the pool! I wish they would make common areas no smoking, it also smelt initally as though someone had actually being smoking in our room. we ordered room service once, was very average. Shuttle could run more frequently.
Staff was very polite, friendly.
The hotel is not 4 star, maybe 3 stars, breakfast choice limited, internet was poor, no shuttle service most of the time despite being advertised, cleanliness could be on a higher level, location not very central, the decor of the place look tired.
We liked the layout of the room, the clean lines of the bathroom, enough space to store clothes & suitcase without interfering with our living space. The bed was enormous and we liked that, the AC was necessary for us. We used the bikes several times and were happy they were 'free'.
The room we were initially shown had obviously had smoking occupants prior to us. The smell was immediate and we asked for a different room. The second room we were offered was less 'smokey'. Perhaps Astana would consider discerning smoking from non-smoking rooms for those who care not to smoke?!
Really nice place, modern style, Staff friendly and helpful.
travelling with an 18month old we found the stairs hard and the room pretty cluttered. It is quite a walk from main part of Sanur Village too which meant lots of walking or needing to take taxi.
Cleanliness of the room is excellent. Staffs are very friendly and speak very well English.
Wifi connection is too bad.
Love most of everything except for our mobile phone signal
Poor signal for our mobile phone. Lucky the wifi is good
- room design - quietness - staff - shuttle bus to main street of sanur - 7 mins to beach - very good restaurant
- they cancel our booking and upgraded our booking to another Astana hotel in Seminyak which is older and less comfy, but we got pick up ( 1 hour late) and 1 dinner. - service rather slow, always more than 15 mins - a little bit off from main street of sanur
I liked the decor - really clean and modern without losing its charm, and the staff. They were efficient and friendly, and I really liked the fact that the hotel is very private and a bit out of the way but the shuttle bus (brand new!) made up for that.
I didn't like the humidity in the bedroom - definitely the hotel could do some regular dehumidifying (the bedding felt really damp) and room freshening as the musty smell is quite strong.
The rooms were comfortable and spacious, good size for a family.
The breakfast was awful. Wouldn't bother with it. Would go elsewhere for breakfast.
the staff were always happy to help
the apartment does really does need a good tied up plates bowels all had chips in them, and the towels were very very old and my husband had to ask for staff to change the bed linen as we had already been there 8 days
Room size is good, very suitable for a couple who are out all day touring around and not spending time relaxing in hotel.
Poor breakfast and facilities, untrained staff, musty smelly rooms, deteriorating kitchen and bathrooms with blocked and leaking basins, no kitchen utensils.
Clean and tidy good sized rooms all surrounding central pool.
Free bicycles not in good condition
Quality of rooms. Size of rooms and bathroom. The free shuttle bus (when it was available). The sound proof rooms.
Initial booking not checked for accuracy. (Did not account for my youngest child and had to wait while they rechecked and then had to alter room with extra bed). Correct amount of persons was listed on the Special Requirements section of booking details. Breakfast ordered instead of a buffet. (Get what you want and be able to eat together instead of having to wait and most of the time not eating together). Shuttle bus was on time limits of which we were not advised. Laundry service was shocking. (Clothes came back dirtier than when put in), and staff did not want to claim responsibility instead choosing to put blame on us. Location from main shopping, eating area is a GOOD walk or taxi. Not an ideal place for a family with children wanting to do swimming and easy access to places without relying on transport. No pool towels available or offered. Found other properties closer to facilities with more to offer at an equal or better value. When request was made to depart early from booking due to not being satisfied, was declined on the basis of refund, so had no option than to stay for the full 10 days. Some staff had reasonable English, others it was nearly impossible to get the correct information from them or to them. Very limited on restaurant menu available for room service. Will not be returning to venue and would not be recommending to others.
Convince and value for money
Mosquitos in restaurant area
The room is clean and comfortable. The staff are friendly. It is worthy to stay in the villa.
We have spent five days at the Astana and thoroughly enjoyed our stay. The staff have gone out of their way to accommodate our needs, even paying a tip to a parking attendant without putting it on the bill. The pool is perfect if you want to do some lap swimming. We can thoroughly recommend Astana.
It is too far from Sanur centrwe. To walk to restaurants on the boardwalk along the beach in the evening you need to walk the first 700m or so in the dark. It does not fee that safe. The restaurant should have a broader menu. It does not cater for a more discerning diner.
Staff were possibly the nicest and most accommodating I have come across. No problem ever too big. Always helpful and welcoming. Free bicycles and lifts into town are a great perk. Always recommended great restaurants. Rooms are beautiful and very modern.
Pool dirty and lots of ants around the pool edge but all the pro's cancelled this out for sure
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