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Newest reviews for Aston Marina

  • Reno
      Indonesia
    August 29, 2014

    Small restaurant with poor view. Swimming pool is too small and little bit dirty

    4.6

  • Chalakkal
      United Arab Emirates
    August 27, 2014

    Waiting in the Que for nearly an hour for checkin as well as 30 minutes for check out Breakfast lounge was crowded with inadequate sitting facilities AC was not working properly in one of the bedrooms

    3.8

  • Rodney
      Australia
    August 21, 2014

    Carpets were stained, walls were marked. No money spent on it in years. Restaurant range very poor. Reception understaffed and overworked. Too many screaming young children, and parents who don't notice or care about others

    5

  • Mohammed
      Oman
    August 18, 2014

    Hotel located in noise place .We was in 17 flour but still we heard the noise of cars down . To use elevator you have to wait long time .

    5.4

  • Muhammad
      Indonesia
    August 12, 2014

    All the things in aston marina, staff, room etc

    2.5

  • Mohammed
      Canada
    August 11, 2014

    It is not much food to choose.

    7.1

  • Abdullah
      Saudi Arabia
    August 10, 2014

    Great location

    7.5

  • Marwan
      United Arab Emirates
    August 9, 2014

    nothing

    not clean , hot AC safety box not working nothing good of it

    2.5

  • Ofan
      Indonesia
    August 6, 2014

    - Large bedroom.. complete furniture + kitchen set... suitable for small family and - complete facility (such as gym, pool etc)

    i've booked aston at peak season (lebaran holiday). Check in consume about 30 minutes +++ standing! Front office only 2 persons and sometime the system "hang" and it makes so long to finish one customer. Aston should fix it especially peak season that can predictable.

    5.8

  • Eny
      Indonesia
    August 3, 2014

    Ev'thing

    10

  • Basimah
      Saudi Arabia
    August 2, 2014

    Staff are helpful,location is good,miny market and money changer are very close

    Breakfast is for indonisian I dont like it, the room is dirty and full of dust.

    7.9

  • Evi
      France
    July 28, 2014

    Nothing

    almost everything

    2.9

  • Ingrid
      Australia
    July 23, 2014

    Size of room and location, spa service

    the lock on our door being faulty and taking over 2 hours to get in with no compensation offered.

    7.5

  • Saad
      Saudi Arabia
    July 21, 2014

    The coffee shop

    Room service and reception

    4.6

  • Obaidallah
      Saudi Arabia
    July 20, 2014

    Nothing

    Dirty place + staff try to trak you

    2.5

  • Abdulrahman
      Oman
    July 12, 2014

    Nothing

    Every thing

    3.8

  • Norshamsinarwati
      Malaysia
    July 2, 2014

    The fact that it was near mangga dua shopping centre and the airport. The staff were very friendly and helpful.

    7.9

  • I
      Indonesia
    June 30, 2014

    near dunia fantasi near shopping mall

    dirty crowded too many eastern tourist

    5.8

  • Anonymous
      Indonesia
    June 29, 2014

    Lokasi dan fasilitas hotel baik

    7.5

  • Anonymous
      Sweden
    June 28, 2014

    The check in and out take long time and that be understood coz the time we came is a high season and many people, but still they could put more people on the front desk to help the process of check in. Service is very bad, except for the door staff who are really doing their best to help. When cleaning the room missed changing the towels 2 times and one of the times we came home around 2:30 am needing a shower and we found no towels in the room and when calling the guys no one answer so we call the frontdesk and they said they will send someone on a min with towels to us but after 20 min still no towels so we called again and they said we send sorry and they will come now, wait more 20 min and no towels where there,, so after 40 min waiting for towels we had enough and I went down and ask to talk with the manager and after complaining to him we got our towels the same min. I have been in many hotel or service apartments but never seen clean towels that look NOT so fresh and looks dirty then clean. Also we got only one towel per person ( to use for everything, face shower and so on and have for 24 hours in a hot country!!) and when ask for 1 more per person they said no only i per person. The fridge is very smal and cannot be used for things we buy that needs to be cool or frozen. Service is very bad and things needs long time to be fixed or get help. Over all we would say, that service is very bad,, even some of the staff do their best. It is very expensive for what you get. There are better service apartments in Jakarta for better money. I would recommend you who wants to stay in this service apartment to have own towels with you coz their towels do not look clean or fresh and u get only one medium big that is all.

    4.2

  • Mohammed
      Indonesia
    June 24, 2014

    Not clean. I will not do it again.

    5

  • Miranti
      Indonesia
    June 24, 2014

    nice room. good location. nice staff.

    So crowded. not easy to get food at breakfast. Some group of people (guests) are rude and to tolerant at all.

    6.7

  • Mohammed
      Saudi Arabia
    June 24, 2014

    - Poor service from the staff - Long check-in & check-out - worst elevator in my life - poor wi-fi

    3.5

  • Razi
      Singapore
    June 22, 2014

    Hotel location was good.

    Staff wasn't friendly. Shower drainage system was choked, highlighted but no action was taken. Highlighted to make-up room while I was away but room wasn't make-up. Ventilation system was noisy. Toilet door was spoilt, If I lock it, the door would stay lock even when I left out, so the next person can't enter, highlighted this to counter and waited for hours. Called the hotel staff to ask for extra blanket, it was delivered at 3am in the morning when I called at 10pm. When I wanted to check out, have to wait for more den 1/2hrs for the luggage boys to arrive to help me out with my luggage. Breakfast lack of variety of foods, and foods even finish way before breakfast time was done, it is unfair for travellers who is entitled for breakfast but never get to enjoy them jus because they came 1/2hour before breakfast time was done.

    5

  • Andrew
      Australia
    June 22, 2014

    Friendly staff

    Poorly cleaned rooms, slow lifts, terrible breakfasts always not enough food laid out, full of noisy children, difficult exit from hotel, small living area in apartment, old furnishings, smelly room.

    4.2

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