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Newest reviews for Bali Emerald Villas

  • Robert
      United Kingdom
    August 30, 2014

    Unexpected luxury and superb customer attention. We felt like royalty and we're so impressed by the cheerful and welcoming staff - the villa surpassed our expectations by some way

    Can't think of anything

    9.6

  • Julie
      United Arab Emirates
    August 17, 2014

    Everything.

    Nothing

    9.2

  • Jennifer
      Australia
    August 15, 2014

    The villa was private & secluded & the overall security was excellent. Had a great holiday & all the staff were very helpful at all times. We will return next year.

    9.2

  • Shaoneng
      Singapore
    August 14, 2014

    It is a very quite place and ideal for family vocation

    8.8

  • Keng
      China
    August 10, 2014

    everything is ok room ,swiming pool,service

    the hotel is small place,and no gas can cooking

    8.8

  • Jennifer
      Australia
    August 4, 2014

    The staff,front office were terrific. Gardens perfect. Pool even better. Very friendly place to stay and secure.Great location.We ate in every night for 4 people for 7 nights and it Cost circa 160 dollars.Have no idea how they do it ,amazing value and the food was top notch.

    paying for the use of the pool table,even though it was cheap,did not make any sense when you get so much else free.

    9.6

  • Anonymous
      United Arab Emirates
    August 4, 2014

    We loved the villa, travelling with young adults it gave them all their own space, however a chance to all sit/lie around and chat whenever we were all together. The private pool just perfect, almost too good to ever venture outside the villa other than to find somewhere else to eat. The villa had good kitchen facilities but we hardly used them, the young lady who came in every day to clean was wonderful, so helpful and friendly. A good family base.

    Stay was too short :)

    8.8

  • Philippe
      Belgium
    August 3, 2014

    The villa and pool are very comfortable and good The help lady in the villa Made was fantastic Good location

    The reception staff is very poor Wifi was not working: use acces from villa next door was the answer, it did not work. We asked to arrange transport to the airport, they askes 300.000 per car and we need 2 cars thus 600.00 , at the end we arranged ourselves for 200.000

    6.3

  • Louise
      Australia
    July 27, 2014

    This is the fourth time we've stayed her and wouldn't stay anywhere else, you can't beat having your own private pool.

    10

  • Jan
      Netherlands
    July 24, 2014

    Beautiful house and pool. Great maid. The style of the house is luxirious

    The food that was ordered from the restaurant was not that great especially given the relative high price.

    9.2

  • Mark
      Australia
    July 13, 2014

    Really helpful staff

    Footpath with all the gaps

    8.8

  • Anonymous
      China
    July 6, 2014

    Very comfortable villas, with privacy and excellent care by resourceful, extremely caring staff.

    Nothing wrong with the villa, however the whole beach in Sanur, and actually for most beaches in Bali, is polluted with plastic waste and who knows what else it is in the water. According to the locals, this is caused by themselves. The turist industry in Sanur should join forces to lobby for better waste management and people education to care for the environment. Bali's beaches are beutiful but the plastic is putting off a lot of turists. I will wait to hear better news about pollution in Bali before going again.

    9.2

  • Sook
      Singapore
    July 2, 2014

    Location is great...

    9.2

  • Kathryn
      United Kingdom
    June 29, 2014

    Plenty of space in the villa. Good location. Maid was amazing!

    Villa is not sound proofed in any way so you hear absolutely everything. Our villa (B12) was a bit tired and was in need of a bit of renovation all round. It also barely got any sun on the pool/terrace area. Airport pick up is a rip off at $25. A taxi costs less than half that.

    7.5

  • Anonymous
      United Kingdom
    June 27, 2014

    We stayed at Golden Villas, which is a different villa near the Emerald villas. Super-friendly housekeeper, who really looked after us! Free laundry service. Very clean house and pool was cleaned daily too. Short walk to the supermarket and beach. Definately recommend.

    9.6

  • Nadi
      Australia
    June 27, 2014

    Great value for money. Wonderful to have our laundry done & come back ironed every day. Close to many facilities.

    7.5

  • Collene
      Australia
    June 27, 2014

    The beautiful gardens and quality fittings and presentation of the villa. One of the rooms even included a piano. The staff are very friendly and helpful.

    I purchased a coffee plunger and left it behind in the room for the next guests. It would be great if this amenity was included as a basic supply for us coffee addicts to use during our visit.

    10

  • Karen
      Australia
    June 26, 2014

    Our maid yeoman was fantastic she washed dryed and ironed every day the cleaning was outstanding. The staff were fantastic what ever we needed we got with immediate service. Would defanatley stay again.:)

    10

  • Salvatore
      Australia
    June 25, 2014

    We could not fault the Villa, the maid could not do enough for us, Bali Emerald Villas first class.

    9.6

  • Juanto
      Singapore
    June 21, 2014

    Excellent service, great staff, and very spacious villa with private pool.

    8.8

  • Kristy
      Australia
    June 19, 2014

    Nice clean villas with great pool.

    Service has dropped a bit since the last time we were there. Still good but not excellent like previously. Also had issues with them charging for a cot on departure even though they hadn't included this in the price or booking confirmation 5 months earlier. No mention of any fees before we got there.

    8.3

  • Sharon
      Australia
    June 18, 2014

    We loved the private pool and great staff at the place.

    The room service breakfast that we ordered were very average and not hot. The only other problem was the water pressure, it was very poor.

    7.9

  • Rafidah
      Singapore
    June 17, 2014

    Love the facilities, i.e. aircon, wifi, private pool, great customer service

    The only thing we dont really like is the pathway to our villa. There wasnt much lights along the path and since our villa was the very last one located deep inside and the night comes early, we have difficulty walking through the route to our villa.

    10

  • Graeme
      Australia
    June 17, 2014

    Villa, staff,cleanliness,relaxing

    Nothing

    9.6

  • Abdulaziz
      Saudi Arabia
    June 17, 2014

    It was nice place and clean one staff are very good and friendly.

    It's take around 20 to 30 min to be in the beach.

    7.1

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