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Score from 21 reviews Excellent 8.9/10

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Newest reviews for Bali Emerald Villas

  • Petra
      Australia
    September 15, 2014

    Our villa was wonderful with lots of space for each of us, loved the separated bedrooms giving us all privacy and the lounge kitchen opening on the pool meant that a swim was never far from our minds. The staff were fantastic especially Yuri our daily help who made sure everything was done to make our say comfortable. Next time we will pack even less clothes and shop more! We are definitely going back!

    10

  • Gary
      Australia
    September 8, 2014

    We have stayed here 5 times and highly recommend it. The facilities are very good and the beds are very comfortable. The villa is kept very clean and we loved the size of the pool. Staff very friendly.

    The mosquitoes are annoying but they do spray the villas regularly.

    8.3

  • Kiki
      Australia
    September 8, 2014

    Location was perfect. Easy walking distance to markets, beach, restaurants etc. Surrounded by some of the best Warungs. Villas quite, clean and very private. Pool is perfect size & enticing.

    Sun-lounges positioned undercover, no capacity to lounge around in direct sun on sunlounges. housekeeping can take up to 3 hours, and for those days we just wanted to lounge around the villa, it was an inconvenience.

    9.2

  • Bernadette
      Australia
    September 7, 2014

    Loved the fact we had our own pool, and our maid Kadek went out of her way to ensure we had everything we needed. If I had one issue it would have to be the rooster crowing over the back fence in a nearby property. But all in all we loved the villas & would go back again.

    10

  • Anonymous
      Australia
    September 7, 2014

    We had such a wonderful holiday here. When we booked, we did not realise just how luxurious and well equipped the villas would be. Our housekeeper Komang was so lovely, she made our stay extra special. Thank you very much

    10

  • Manfred
      Germany
    September 6, 2014

    Nothing to complain at all....oh sorry, yes, we need to complain, when we leave staff say hoping we see u soon again, but we can not......need some month!

    10

  • Chris
      Australia
    September 4, 2014

    The privacy and facilities of the villas was first class , it is in a great location just back from the beach where you can walk to everything. Staff were amazing. A first class experience that everyone should do at least once. Wish we could've stayed longer.

    nothing

    9.6

  • Eric
      United Kingdom
    August 30, 2014

    Everything

    The fact we had to leave

    10

  • Robert
      United Kingdom
    August 30, 2014

    Unexpected luxury and superb customer attention. We felt like royalty and we're so impressed by the cheerful and welcoming staff - the villa surpassed our expectations by some way

    Can't think of anything

    9.6

  • Julie
      United Arab Emirates
    August 17, 2014

    Everything.

    Nothing

    9.2

  • Jennifer
      Australia
    August 15, 2014

    The villa was private & secluded & the overall security was excellent. Had a great holiday & all the staff were very helpful at all times. We will return next year.

    9.2

  • Shaoneng
      Singapore
    August 14, 2014

    It is a very quite place and ideal for family vocation

    8.8

  • Elizabeth
      Australia
    August 12, 2014

    Spacious two bedroom villa. Privacy.

    After reading the reviews I must admit I expected more. Being a regular traveler to Bali and having stayed in all manner of accommodation I was left feeling decidedly underwhelmed. The usual Balinese hospitality includes a refreshing welcome drink and a more than willing person to assist you with your bags. Not at Bali Emerald. In fact there are no added extras at all. You have to pay for a standard breakfast. Not even a complimentary tea bag or sachet sugar. The in house food menu is a strange mish mash of European with very few authentic Balinese dishes. The shower was very slow to drain which left you ankle deep in soapy water which resulted in a most unpleasant odour coming from the drains in the bathrooms. During mid morning the water pressure was almost non existent. The villas themselves were spacious but there was very little sunlight. Almost entirely shaded, you had to chase small patches of sunlight around the pool as the day went on. The tiled floors around the pool were unbelievably slippery when wet. Two of us slipped and my 5 year old daughter went bottoms up resulting with a very nasty bump to the head. Housekeeping staff and gardeners were all terrific. On checkout we requested assistance with our bags and we're told that this was not possible. There are no complimentary airport transfers. In fact they charge more than twice the amount of a regular taxi to travel to the airport. I know that this review is in danger of sounding pretentious but I must reiterate that I have been to Bali many times and I have never left an accommodation feeling this disappointed. My advice? Look elsewhere. You can get a lot more bang for you buck and the warmth of genuine Balinese hospitality than staying here.

    5.8

  • Keng
      China
    August 10, 2014

    everything is ok room ,swiming pool,service

    the hotel is small place,and no gas can cooking

    8.8

  • Jennifer
      Australia
    August 4, 2014

    The staff,front office were terrific. Gardens perfect. Pool even better. Very friendly place to stay and secure.Great location.We ate in every night for 4 people for 7 nights and it Cost circa 160 dollars.Have no idea how they do it ,amazing value and the food was top notch.

    paying for the use of the pool table,even though it was cheap,did not make any sense when you get so much else free.

    9.6

  • Anonymous
      United Arab Emirates
    August 4, 2014

    We loved the villa, travelling with young adults it gave them all their own space, however a chance to all sit/lie around and chat whenever we were all together. The private pool just perfect, almost too good to ever venture outside the villa other than to find somewhere else to eat. The villa had good kitchen facilities but we hardly used them, the young lady who came in every day to clean was wonderful, so helpful and friendly. A good family base.

    Stay was too short :)

    8.8

  • Philippe
      Belgium
    August 3, 2014

    The villa and pool are very comfortable and good The help lady in the villa Made was fantastic Good location

    The reception staff is very poor Wifi was not working: use acces from villa next door was the answer, it did not work. We asked to arrange transport to the airport, they askes 300.000 per car and we need 2 cars thus 600.00 , at the end we arranged ourselves for 200.000

    6.3

  • Louise
      Australia
    July 27, 2014

    This is the fourth time we've stayed her and wouldn't stay anywhere else, you can't beat having your own private pool.

    10

  • Jan
      Netherlands
    July 24, 2014

    Beautiful house and pool. Great maid. The style of the house is luxirious

    The food that was ordered from the restaurant was not that great especially given the relative high price.

    9.2

  • Mark
      Australia
    July 13, 2014

    Really helpful staff

    Footpath with all the gaps

    8.8

  • Anonymous
      China
    July 6, 2014

    Very comfortable villas, with privacy and excellent care by resourceful, extremely caring staff.

    Nothing wrong with the villa, however the whole beach in Sanur, and actually for most beaches in Bali, is polluted with plastic waste and who knows what else it is in the water. According to the locals, this is caused by themselves. The turist industry in Sanur should join forces to lobby for better waste management and people education to care for the environment. Bali's beaches are beutiful but the plastic is putting off a lot of turists. I will wait to hear better news about pollution in Bali before going again.

    9.2

  • Sook
      Singapore
    July 2, 2014

    Location is great...

    9.2

  • Kathryn
      United Kingdom
    June 29, 2014

    Plenty of space in the villa. Good location. Maid was amazing!

    Villa is not sound proofed in any way so you hear absolutely everything. Our villa (B12) was a bit tired and was in need of a bit of renovation all round. It also barely got any sun on the pool/terrace area. Airport pick up is a rip off at $25. A taxi costs less than half that.

    7.5

  • Anonymous
      United Kingdom
    June 27, 2014

    We stayed at Golden Villas, which is a different villa near the Emerald villas. Super-friendly housekeeper, who really looked after us! Free laundry service. Very clean house and pool was cleaned daily too. Short walk to the supermarket and beach. Definately recommend.

    9.6

  • Nadi
      Australia
    June 27, 2014

    Great value for money. Wonderful to have our laundry done & come back ironed every day. Close to many facilities.

    7.5

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