Novotel Benoa Bali

Very nice, clean and comfortable room. The bed was really nice too. Great amenities (flat TV screen with a lot of channels), hair dryer in the bathroom, sandals, etc. The staff was very helpful, courteous and friendly. The three pools plus beachside location was awesome.

It's located quite far from the main towns, so transportation can be quite expensive. Also, they didn't allow extra beds, which could be quite a hassle if you are in a group of three.

The sunrise view with the hotel, value for money.

aircon is not cold enough

Romms are good sized and well designed

Yes extreemly poor booking service. When I arrived at 12midnight I found out that there is no room available for me, after I have pre paid more than a month in advance. Rooms were not made untill 5 pm in the afternoon and the bills were incorrect.

The breakfast was the best we have ever had and the service from staff was fantastic.

The swim up bar was not very user friendly, it was cold in the pool and not a comfortable bar to sit at.

The hotel embraced the 'spirit' of Bali quite well. Very clean. very helpful staff...most of the time.

I thought the food was very ordinary. Unimaginative menus and too much emphasis on buffet style eating. There was no real experience of Bali cuisine and my wife and I found that very disappointing... it is one of the reasons we ate out most of the time. The selection of white and red wine were awful and incredibly expensive for 'cheap' wine.

cleanliness ,comfort and staff are friendly.

The beach infront of hotel is not very clean

Nice environment.

room service can be improved.

The staff were absolutely fantastic. There was nothing too hard or out of the way for the staff. Incredible work ethic, stunning hotel.

Wasn't pleased to arrive at airport to no transfer as requested, disappointed nothing was done to rectify the situation. My partner works for an airline, her information was taken upon arrival but nothing was changed so I'm not sure what the point was?? Overall, was an outstanding stay. Couldn't speak more highly of the staff and hotel.

L'hotel est superbe, il se marie à merveille dans le décor, on l'appercoit à peine de l' extérieur, cela change de ces gros bloc de béton qui occupe de plus en plus les plages. La piscine est reposante, avec un design très balinais, et juste à coté de la plage, grandiose. Le personnel est accueillant, c'est un lieu ou l'on se sent reposé et en sécurité. Devoir traverser la route suivant dans quelle partie est votre chambre pour acceder au restaurant et à la plage n'est pas du tout contraignant.

La plage est recouverte d'algue, l'eau aussi, ce qui empeche de pofiter pleinement de cette eau tellement chaude bien agréable, sans parler des jets ski qui défillent sans cesse à marée haute. Quand au lieu géographique ne vous attendez pas à découvrir une quelconque agitation ou activité à pratiquer aux alentours de l'hotel, Benoa est desert, vous aurez juste le choix de quelques restaurants sur la route qui mène à l'hotel

do quarto, uma cabana em frente à praia, da praia com agua a 27ºc, das piscinas todas, da animação do hotel, da comida, dos sumos naturais, da simpatia das pessoas, do facto de ser perto de varios restaurantes

do ar condicionado no quarto, que não fazia frio e nos fazia morrer de calor a noite

lujoso y practico, delante de la playa y con muchas actividades

Accueil très agréable, plage privée, piscine et esthétique de l’hôtel

Traversée de la rue pour rejoindre la deuxième partie de l’hôtel.