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Jl. Mangga Dua Abad, No.111, Taman Sari, 10370 Jakarta, Indonesia – Show map
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470 verified reviews
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Best Western Mangga Dua Hotel & Residence's staff speaks: Indonesian
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Fitness Center, Spa, Massage
Food & Drink
Restaurant, Bar, Restaurant With Dining Menu
WiFi is available in public areas and is free of charge.
Private parking is available on site (reservation is not needed) and charges apply.
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged IDR 251685 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 470 reviews
Value for money
Show reviews from:
Best Western Kemayoran Hotel is within half a mile of Jakarta International Expo. Featuring two dining options, it has an outdoor pool, spa and a gym. Free Wi-Fi is accessible throughout the property....
Score from 223 reviews Good
A 7-minute walk from Mall of Indonesia, the Grand Whiz Hotel Kelapa Gading Jakarta is a modern property with an outdoor pool, 2 dining options and luxurious guest rooms.
Score from 621 reviews Good
Neo Hotel Mangga Dua is a 10-minute drive from the Ancol recreational area, including a restaurant and a business center.
Score from 398 reviews Good
A 30-minute drive from Jakarta's central business district and airport, Novotel Mangga Dua Square has comfortable accommodations, a variety of facilities and easy access to attractions.
Score from 505 reviews Good
Reception staff was very efficient and helpful. The 3rd room we booked was not ready when we arrived, and it was nice to get an upgrade when the room was ready. Breakfast was great too - wide selection of menu.
There were only 3 lifts to service 30+ floors, so it was always quite a long wait for the lifts.
In general the management staff are more professional and helpful especially Ms Yani unlike junior staff especially coffee shop ones too much chatting amongst themselves not attentive to guest needs. Forgetting request for water etc.
Security. As a lone woman traveller main door access to guest room are not closed thereby allowing anyone access to guest room. Housekeeping towels etc not done on my last day stay.
+Swimming pool +Walking distance to old batavia +Good breakfast!
-I think it is not a good sign when during check-in the staff tells you that there might be some things missing in your room.
I like the cleanliness.. the warming staff.. the security
The elevator is too slow and sometimes it's too crowded with other people.. the gym area need an upgrade to add some dumbells or barbels.. and please put a staff to give an extra towel for a customer who goes to the gym area..
Bathroom air bertakung bila shower
Nice and big rooms..
There were just 3 very slow elevators for the whole hotel and apartments..
The breakfast was good. The bed was big and very comfortable (single beds). Always stayed in this hotel everytime I visit Jakarta..
clean and good, recommended for all
staff sometime bothering and asking a lot for next payment in case of extending. even if ur checkout not come yet. but to be fair, this is never make the hotel as a bad hotel.
all things in this hotel is good breakfast good. room clean and comfortable.
staff bothering me alots. not friendly. I booked using booking.com, and then extended, they called me a lots asking for payment with less than hour and my check-out was not come yet (11:00 - 12:30). this happened to me not just one time. most days.
No mart around the hotel.
The staff availability- always kind and very helpfull - like a familly
no drinks in the room bar (fridge)
Good enough as 4 star hotel. nice food. very cheap as 4 star hotel. comfortable.
I was depending on taxi, so not sure, but I think its location not so okay if you think to depend on walking.
Good location, good hardware although a little bit old. Comfortable room and restaurant. The swimming pool & fitness centre can meet my demands.
For lunch and dinner, the kitchen always keep guests waiting for a long time, even when we are alone. Each time when we call for laundry service, we have to wait for 1 to 1.5 hours and call reception again & again. Lifts are not enough.
the restaurant staff and the security are friendly
the receptionist are less friendly when I make a reservation
Delay in check in Elevators long time waiting
Many thing No soundproof I can hear everything from other room
Nice hotel, staff very helpfull n friendly, the bad room was clean n large. Breakfast was very excellent...we was satisfied n comfort when we stay at best western mangga dua hotel & residence... "recomanded hotel" i sure...
Excellnt staff service. Buffet bteakfast selection is good i was fully satisfied with my weeklong stay.
the interior is cozy and romantic
to many floor that didnt used for hotel
Clean and spacious room.
location, room, cleaningness
ignorance of the requests done via booking.com, poor breakfast, old, noisy, ... no renovation of the windows knowing that the mosque is there having the same recurrent problem every day shows lack of care to the guests since they are new ones at every time and you will still have full as the new guests don't are unaware of this problem...
Location Near Mangga Dua mall Easy to get there
Road to get there is dark
far from city
I like the view from the room and the location
The lift was broken
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