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Newest reviews for Best Western Mangga Dua Hotel & Residence

  • Ramli
      Singapore
    August 20, 2014

    Clean and spacious room.

    Nothing

    9.6

  • Hindarto
      Indonesia
    August 6, 2014

    Location Near Mangga Dua mall Easy to get there

    Road to get there is dark

    7.5

  • Susanti
      Indonesia
    July 23, 2014

    cheap price

    far from city

    6.3

  • Anonymous
      Indonesia
    June 18, 2014

    I like the view from the room and the location

    The lift was broken

    6.7

  • Fahad
      Saudi Arabia
    June 16, 2014

    Staff were friendly and helpful.

    I saw some reviews on how good this hotel is!! And I can't imagine how anybody can say this!! The hotel is falling apart. My room was full of ants everywhere even on the bed!! The furniture is so old and destroyed. Big shame on BestWestern group to allow this hotel to crack their good reputation.

    5

  • Maishatul
      Malaysia
    June 16, 2014

    The room is very spacey and clean

    The noise from outside can hear inside the room. People voice n door bell can hear. Even people walking also can hear. No privacy while sleeping

    7.5

  • Anonymous
      Netherlands
    June 12, 2014

    Great staff and good breakfast buffet. It's clean everywhere. Nice view since the hotelrooms are on the highest floors. I really enjoyed my stay here.

    No wifi in the room. There's only cable internet available. No matrasses available at the swimmingpool area.

    7.5

  • Arwa
      Indonesia
    June 10, 2014

    The room was comfortable...

    The location of the hotel was bad..most of the taxi drivers didnt recognise the hotel...

    6.3

  • Michal
      Poland
    June 8, 2014

    very friendly staff, good food for breakfast, menu changed daily, nice view from top floors, large rooms well-designed

    streets nearby, dirty and bad-smelling channels, not convenient for an evening walk, always better to take taxi than to walk

    8.8

  • Abdullah
      Saudi Arabia
    June 4, 2014

    nice location

    10

  • Xuefeng
      China
    June 3, 2014

    everything is good

    swimming pool. that day some people from outside go inside to swim.bad

    6.7

  • Fakhrul
      Indonesia
    June 3, 2014

    Bersih Staf ramah Mewah

    Lokasi jauh dr angkutan umum

    8.3

  • Kun
      China
    May 23, 2014

    Staff is very hospitably,big room & comfort bed.

    WIFI only available in lobby.

    8.8

  • Arpit
      Indonesia
    May 23, 2014

    Food

    Wifi is not available in rooms. Location is not good.

    5.4

  • Anonymous
      Poland
    May 18, 2014

    breakfast - amply and modified daily, absolutely superb Chef!

    noisy and dirty surroundings

    8.8

  • Lodewijk
      Belgium
    May 12, 2014

    Close to Mangga Dua shopping centres

    Only 2 elevators for more hen 30 floors...unbelievable.... so often long waiting time before you can use the elvator

    6.7

  • Muhammad
      Singapore
    May 10, 2014

    I got the suite which was awesome. Comfortable.

    The aircon duct ran through the toilet which was abit noisy with the water dripping and all. Staff was not accommodating to me checking out late. Kept calling me in the morning what time i would leave. Swimming pool was not clean. The front desk tried to charge me for a broken card without consulting me first. You need to teach your staff to be more proactive in handling checking out guest.

    6.7

  • Mustafa
      Saudi Arabia
    May 4, 2014

    close to shopping manga dua and free trasportasions to manga dua mall

    8.8

  • Muchlisah
      Indonesia
    May 4, 2014

    Love all of it

    9.6

  • Yardley
      Indonesia
    May 3, 2014

    i love your bed, soooo comfort. will be back for sure.

    9.2

  • Mohammad
      United Kingdom
    May 2, 2014

    first at all good breakfast and staff were good

    elevator a bit slow , a very smiley canal with dirty water just nearby , the area the room, and eating in the hotel was too expensive. bit better then to eat at the local .

    6.3

  • Anonymous
      Indonesia
    May 2, 2014

    - I like the bed, very comfy,soft, and clean sheets. - For Breakfast, all food very good taste for me. - Staff very nice.

    - I dont like the shower place, very very small for me. - the wooden floor breaking color and i found ants on the floor.

    7.1

  • Anonymous
      United Kingdom
    April 26, 2014

    swimming pool. ATM machine outside main entrance.

    being a 30+ storey building you could wait a longtime for the elevators. one lift broke down & out of service. building exterior on upper floors in need of maintenance. air condition unit overhead on balcony looked decidedly unsafe and likely to fall down. Similar condition of disrepair was evident on all other balconies in view. bathroom did not have a shower curtain. room safe deposits box did not work. very limited variety / selection available for breakfast. poor air-condition in lobby (wi-fi area). no wi-fi in room.

    4.6

  • Abd
      Indonesia
    April 26, 2014

    No like

    All not like

    2.5

  • Alice
      Philippines
    April 20, 2014

    The hotel staff was super friendly and helpful. They suggested me where to go to change money, they came with me to help me buy a sim card even though was not convenient for them (the hotel had is own money change and was possible to do international phone calls from their land line). I asked to change room because really noise and they upgraded me on a superior and once I asked to have breakfast at the swimming pool and they helped me to carry it. The hotel is beautiful, clean and with all comfort, breakfast is great and staff is excellent!

    Nothing

    10

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