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Best Western Mangga Dua Hotel & Residence
Jl. Mangga Dua Abad, No.111, Taman Sari, 10370 Jakarta – Show map
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6 Reasons to Choose Best Western Mangga Dua Hotel & Residence
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318 properties in Jakarta
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465 verified reviews
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Best Western Mangga Dua Hotel & Residence's staff speak: Indonesian
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Fitness Center, Spa, Massage
Food & Drink
Restaurant, Bar, Restaurant With Dining Menu
Free! WiFi is available in public areas and is free of charge.
Private parking is available on site (reservation is not needed) and charges apply.
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 12 years stay free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
One older child or adult is charged IDR 251685 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Best Western Mangga Dua Hotel & Residence accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 465 reviews
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Clean and spacious room.
Location Near Mangga Dua mall Easy to get there
Road to get there is dark
far from city
I like the view from the room and the location
The lift was broken
Staff were friendly and helpful.
I saw some reviews on how good this hotel is!! And I can't imagine how anybody can say this!! The hotel is falling apart. My room was full of ants everywhere even on the bed!! The furniture is so old and destroyed. Big shame on BestWestern group to allow this hotel to crack their good reputation.
The room is very spacey and clean
The noise from outside can hear inside the room. People voice n door bell can hear. Even people walking also can hear. No privacy while sleeping
Great staff and good breakfast buffet. It's clean everywhere. Nice view since the hotelrooms are on the highest floors. I really enjoyed my stay here.
No wifi in the room. There's only cable internet available. No matrasses available at the swimmingpool area.
The room was comfortable...
The location of the hotel was bad..most of the taxi drivers didnt recognise the hotel...
very friendly staff, good food for breakfast, menu changed daily, nice view from top floors, large rooms well-designed
streets nearby, dirty and bad-smelling channels, not convenient for an evening walk, always better to take taxi than to walk
everything is good
swimming pool. that day some people from outside go inside to swim.bad
Bersih Staf ramah Mewah
Lokasi jauh dr angkutan umum
Staff is very hospitably,big room & comfort bed.
WIFI only available in lobby.
Wifi is not available in rooms. Location is not good.
breakfast - amply and modified daily, absolutely superb Chef!
noisy and dirty surroundings
Close to Mangga Dua shopping centres
Only 2 elevators for more hen 30 floors...unbelievable.... so often long waiting time before you can use the elvator
I got the suite which was awesome. Comfortable.
The aircon duct ran through the toilet which was abit noisy with the water dripping and all. Staff was not accommodating to me checking out late. Kept calling me in the morning what time i would leave. Swimming pool was not clean. The front desk tried to charge me for a broken card without consulting me first. You need to teach your staff to be more proactive in handling checking out guest.
close to shopping manga dua and free trasportasions to manga dua mall
Love all of it
i love your bed, soooo comfort. will be back for sure.
first at all good breakfast and staff were good
elevator a bit slow , a very smiley canal with dirty water just nearby , the area the room, and eating in the hotel was too expensive. bit better then to eat at the local .
- I like the bed, very comfy,soft, and clean sheets. - For Breakfast, all food very good taste for me. - Staff very nice.
- I dont like the shower place, very very small for me. - the wooden floor breaking color and i found ants on the floor.
swimming pool. ATM machine outside main entrance.
being a 30+ storey building you could wait a longtime for the elevators. one lift broke down & out of service. building exterior on upper floors in need of maintenance. air condition unit overhead on balcony looked decidedly unsafe and likely to fall down. Similar condition of disrepair was evident on all other balconies in view. bathroom did not have a shower curtain. room safe deposits box did not work. very limited variety / selection available for breakfast. poor air-condition in lobby (wi-fi area). no wi-fi in room.
All not like
The hotel staff was super friendly and helpful. They suggested me where to go to change money, they came with me to help me buy a sim card even though was not convenient for them (the hotel had is own money change and was possible to do international phone calls from their land line). I asked to change room because really noise and they upgraded me on a superior and once I asked to have breakfast at the swimming pool and they helped me to carry it. The hotel is beautiful, clean and with all comfort, breakfast is great and staff is excellent!
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