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Jl. Mangga Dua Abad, No.111, 10370 Jakarta, Indonesia – Show map
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394 verified reviews
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Best Western Mangga Dua Hotel & Residence's staff speaks: Indonesian, English
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Fitness Center, Spa, Massage
Food & Drink
Restaurant, Bar, Restaurant with Dining Menu
WiFi is available in public areas and is free of charge.
Private parking is available on site (reservation is not needed) and charges apply.
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged IDR 251685 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 393 reviews
Value for money
Show reviews from:
Best Western Kemayoran Hotel is within half a mile of Jakarta International Expo. Featuring two dining options, it has an outdoor pool, spa and a gym. Free Wi-Fi is accessible throughout the property....
Score from 315 reviews Good
A 7-minute walk from Mall of Indonesia, the Grand Whiz Hotel Kelapa Gading Jakarta is a modern property with an outdoor pool, 2 dining options and luxurious guest rooms.
Score from 742 reviews Good
Le Grandeur Mangga Dua is in the trading district of Jakarta, just under half a mile from Mangga Dua Square mall. It has free parking on site and free Wi-Fi access in all areas.
Score from 298 reviews Good
Aston Marina offers apartments with kitchenettes, within walking distance of Ancol Entertainment Complex. It features free Wi-Fi, 3 outdoor pools and free shuttles to Ancol and Mangga Dua.
Score from 1381 reviews Review score
The view of the city at night
The room just not what I expected
the city views are truly amazing (Jakarta looks better from above;-). The room was spacious, bed was nice, bathroom had a bathtub, breakfast was great, pool and fitness were a nice bonus.
There's only 3 elevators operated by snails, for over 30 floors, so it takes a while to get in and out.
Breakfast very good.
To much noice. Pool cold water. Window are not get to close.
Staff and services, location, good food and good variety of breakfast.
They did not come to pick us up at the airport as they pretended that I transfer the cost via bank transfer .....a lengthy and impossible job.
Western amenities were good.
Ants in the room. Called housekeeping for spray;did just cleanup; ants came back at night;food spoiled. Towels were also old. Hotel could have done better.
I really appreciate Younus in reception and lady in the resturant her name i think Wedy..the staff in general is open minded staff..
Breakfast is not good because most of it is indonesian food..
Good location, good staff,good breakfast,also price is good room was very clean ,free tea and coffe,free juice for welcome clean swimming pool good gym good massage
Internet was not good my room was in 29th floor
everythings good.. nothing bad to describe this hotel..
the elevator are slow.. imagine if u staying at 15th floor and above... Request for a better one..
View from room to city is excellent especially from top of hotel. Swimming pool is good. Breakfast in Asia style.
Wifi not a ailable on the room(corner room). If you walk outside the hotel to ITC Manga Dua, lot of poor kids will follow you and ask for money. Propose to use only taxi for walks out of hotel.
Comfort Bed, Friendly Staff, very nice city view..
The location is not that easy to find
bed & pillow quality was good. receptions staff apologize sincerely helpful housekeeping staff
1. I left my suitcases in the room after 3hrs I back, the rooms AC kept not cool. Engineers decide we must move other room,but after 3hrs noone move us. 2. Tried to calls several times to housekeeping &Front only from aftrnn till night only once,got respons (noone pick it up) 3. only 2lifts work,took mostly 10-15mnt to got in. 4. Pillows sheet didnt smell fresh washed. I had to asked staff to replace the sheets. 5. In our new room, toilet kept smells strong new paint. 6. Last but Worst, afterall bad Things being late move us from broken AC room, the day after at9,housekeeping knock our door twice, asked Us to prepare earlier for cheking out at11.30. This Managemnt simply screw& dont care with service, eventough some of their staffs has good manners
Staffs are friendly and helpful
Should improve lift service. Breakfast buffet should have more variaties esp the main course.
Suite was a very good size and comfortable.
The hotels decor needs to be updated - flower arrangements were very old fashioned and lacked any design. Pool area was very uninviting. Lift was very slow. Mini fridge in room did not work. Breakfast was not very appetising with minimal selections.
location very near expo clean enough
Very noisy !!! Very basic quality breakfast buffet Slow service in general Too bright in the morning (curtains problem)
I like all.
I upset with the environment. I mean the place far from shopping complex
Price is attractive and good breakfast. even willing to pack for us because we have to rush to the golf course.
Surrounding area Smelly and mosquitoes
Good.. better than I thought. value for money :) .. people are friendly starting from the person who opened the door....
1.Cosy Twin bed for family of 4 2.Nice pool 3.Wonderful breakfast - Less crowded n reasonable spread 4.Wifi for hp good not on PC 5.Nightly acoustic live band
1. Housekeeping tend to miss out on topping up and small issues each day. Need to call. Can be improved. 2. Need to take cab to reach nearby malls of 10 mins. Range of 15000 to 20000 rup ($3) one way 4 in a cab. 3. Connecting rooms only has Twin n King mix type.
Near the center of some of the most traffic area in North Jakarta.. The staffs and the securities is very helpful..
Some of the gym equipment needs a very serious maintenance
Reception staff was very efficient and helpful. The 3rd room we booked was not ready when we arrived, and it was nice to get an upgrade when the room was ready. Breakfast was great too - wide selection of menu.
There were only 3 lifts to service 30+ floors, so it was always quite a long wait for the lifts.
In general the management staff are more professional and helpful especially Ms Yani unlike junior staff especially coffee shop ones too much chatting amongst themselves not attentive to guest needs. Forgetting request for water etc.
Security. As a lone woman traveller main door access to guest room are not closed thereby allowing anyone access to guest room. Housekeeping towels etc not done on my last day stay.
+Swimming pool +Walking distance to old batavia +Good breakfast!
-I think it is not a good sign when during check-in the staff tells you that there might be some things missing in your room.
I like the cleanliness.. the warming staff.. the security
The elevator is too slow and sometimes it's too crowded with other people.. the gym area need an upgrade to add some dumbells or barbels.. and please put a staff to give an extra towel for a customer who goes to the gym area..
Bathroom air bertakung bila shower
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