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Newest reviews for Best Western Serpong

  • Christopher
      Belgium
    27 July 2014

    A very nice hotel, excellent restaurant, spacious lovely rooms.

    9.2

  • Adelia
      Indonesia
    24 June 2014

    The staff were extremely friendly.. the room was superb. I like it a lot.

    None

    10

  • Alvin
      Indonesia
    10 June 2014

    location near tangcity and alam sutera

    very dirty and dusty room (my wife have to clean the rooom by her self), i must stamp my parking ticket every time, every day i must report because my room card isn't working, booring breakfast menu and only few, many of bugs in my room the worst is tom cat bugs, and my mother bitted on eyes and must seek doctor

    4.2

  • Julian
      Indonesia
    6 June 2014

    It was a standard hotel, room tidy and clean

    Absolutely no one knows where it is. Every time we tried to get in a taxi (even 2-3 km from the hotel) they didn't know where it was. In the end we had to go via angkut and use a GPS to locate the hotel!

    7.5

  • Andrew
      Hong Kong
    24 May 2014

    Staff attitude

    The hotel airport pickup is lousy and very expensive by any comparison (ripoff)!!! Never expected that from a large hotel chain

    4.6

  • Sean
      China
    18 February 2014

    Staff was friendly and very helpful

    Seemed to be attached to a run-down mostly empty mall. The restaurant did not have half of the menu available - including soft drinks like Coke, Sprite or fresh orange juice. Also the shower in the family suite had no hot water.

    6.3

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