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Jl. Letnan Jenderal S. Parman, Grogol, 11470 Jakarta, Indonesia – Show map
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339 properties in Jakarta
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337 verified reviews
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Hotel Ciputra Jakarta's staff speaks: Indonesian, English
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BBQ Facilities, Outdoor Pool (all year)
Sauna, Fitness Center, Spa, Massage, Playground
Food & Drink
Restaurant, Bar, Breakfast in the Room
Wired internet is available in the hotel rooms and is free of charge.
Public parking is available at a location nearby (reservation is not possible) and costs IDR 19360 per day.
Room Service, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge in a crib.
One child under 12 years stays free of charge when using existing beds.
One older child or adult is charged IDR 705600 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 337 reviews
Value for money
Show reviews from:
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Location and breakfast
Aircond freeazing and totally cannot be controlled. Indifference of staff attitude and no action taken inspite of my complaint. No internet access possible over 2 nights I stayed there,inspite of password being given during check in. Again same as to the aircond, no one attended to this problem inspite the front desk promising to look into it. Very dissapointing inspite of paying S$150/night for this hotel. Should have booked into Pullman which is newer and nearer to the tmn anngerek and central park malls. Will not stay here again ever.
Food shopping taxi
Swimming pool small
staff at reception are excellent and very helpful. clean room with good A/C and facilities as on web site. good B. Fast Buff. B. fast Restaurant service staff are very good
B. Fast Buff. staff at the entrance not welcoming, no greetings, no smiles, like guards just checking if you hold a B. Fast card. I felt uncomfortable. also the chef at the egg counter does not speak and you don't know when to place your order and how many orders before you. traffic to reach the hotel
Worthy and the shopping mall next is convenient.
The traffic jam is terrible,
centrally located in Jakarta and have great mall next to it.
a little pricey for hotel in Jakarta area.
Very Friendly Staff Large gym Right next door to a large shopping mall. Good location for transit and avoiding the inner city Jakarta traffic.
Internet Connection kept disconnecting and didn't function most of the time.
Location and the front desk staff
I had superior room same service as the stander room It more money should be mor service
Bathrooms have yallow colored water
Overall clean. Decor stylish. Lobby beautiful. Corridor to room bright and clean. Breakfast is tasty. But selection is somewhat limited for USD15/head.
Shower pressure is hopelessly small. Traveller who enjoy hot strong shower for relaxation after work will get annoyed. Bathtub very slippery and somehow very concave hence standing area narrow. Can be dangerous for some people not careful. Poor pillow. Small and thin. Air-con thermostat is tiny and reading display very small not clear. 1 2 3 4 5. What is this?? Fan dial is same too I. II. III but without the "Fan" logo. Hence took some time to find it after trial and error.
Location, staff, services, and price as well
Constraction near to hotel
The pool is small but nice.., the kids club is just perfect for the little kids as we as for the eldest ... The hotel is close the bali collection Center... That is nice and the food is good .... What was surprising is the weather was fabulous
I am planning to visits the same hotel again ..,
Exceptionally good and well trained staff Excellent food and care in executive lounge A generally warm and welcoming atmosphere and all staff friendly, attentive and obviously well trained Bed comfortable. Room unpretentious but well appointed.
Sometimes Internet is moody and cuts out regularly. Water not hot one afternoon but corrected Traffic and journey from airport can be nasty but very fast to airport or to Tangerang area.
Friendly staff members
Can't think of any
clean rooms, good breakfast and polite staff
hotel .. staff .. breakfast .. location ..
price lil high
I liked the mall was part of the hotel and staff were very nice
A bit faraway from city centre
Hotel comfortable and staff very helpfull.
The toilet shower things are not good
There is no shower cubicle in non smoking rooms. Shower is over bath tub
There is a shopping mall next to the hotel. Convenient to shop n eat
good value for money vs downtown hotels. my mtgs were at the airport and environs so was good for what i needed.
limited dining or entertainment options, despite being adjacent to a mall of same name.
close to the airport
Staff are polite and very attentive.
The location was close to ciputra mall, but not linked all the time (more on this below).
The facilities are old, room definitely need an upgrade. I requested for high floors but got lower floors but room was well insulated so no noise from road or hallway. The mall was supposed to be linked through a doorway at the ground level. We exited to the mall with no problems but when we returned, the connecting door was locked! So we had to exit through the mall and climbed up a long flight of stairs carrying heavy purchases and our 1+yr old daughter to reach the hotel lobby. Same thing happened the next day even though we checked with the hotel staff who confirmed door will only be locked by 9pm. Won't be returning to this hotel.
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