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Newest reviews for Hotel Ciputra Jakarta

  • Wissam
      United Arab Emirates
    August 24, 2014

    The pool is small but nice.., the kids club is just perfect for the little kids as we as for the eldest ... The hotel is close the bali collection Center... That is nice and the food is good .... What was surprising is the weather was fabulous

    I am planning to visits the same hotel again ..,


  • Ian
    August 19, 2014

    Exceptionally good and well trained staff Excellent food and care in executive lounge A generally warm and welcoming atmosphere and all staff friendly, attentive and obviously well trained Bed comfortable. Room unpretentious but well appointed.

    Sometimes Internet is moody and cuts out regularly. Water not hot one afternoon but corrected Traffic and journey from airport can be nasty but very fast to airport or to Tangerang area.


  • Shew
    August 18, 2014

    Friendly staff members

    Can't think of any


  • Anonymous
    August 17, 2014

    clean rooms, good breakfast and polite staff



  • Saleh
      Saudi Arabia
    August 11, 2014

    hotel .. staff .. breakfast .. location ..

    price lil high


  • John
    July 22, 2014

    I liked the mall was part of the hotel and staff were very nice

    A bit faraway from city centre


  • Rasyid
    July 8, 2014

    Hotel comfortable and staff very helpfull.


  • Tsung
    July 5, 2014

    The toilet shower things are not good


  • Mohsen
    July 2, 2014

    There is no shower cubicle in non smoking rooms. Shower is over bath tub


  • Hawa
    June 22, 2014

    There is a shopping mall next to the hotel. Convenient to shop n eat


  • Peter
    June 22, 2014

    good value for money vs downtown hotels. my mtgs were at the airport and environs so was good for what i needed.

    limited dining or entertainment options, despite being adjacent to a mall of same name.


  • Richard
    June 11, 2014

    close to the airport

    small pool


  • Rusniza
    June 2, 2014

    Staff are polite and very attentive.


  • Masliana
    June 2, 2014

    The location was close to ciputra mall, but not linked all the time (more on this below).

    The facilities are old, room definitely need an upgrade. I requested for high floors but got lower floors but room was well insulated so no noise from road or hallway. The mall was supposed to be linked through a doorway at the ground level. We exited to the mall with no problems but when we returned, the connecting door was locked! So we had to exit through the mall and climbed up a long flight of stairs carrying heavy purchases and our 1+yr old daughter to reach the hotel lobby. Same thing happened the next day even though we checked with the hotel staff who confirmed door will only be locked by 9pm. Won't be returning to this hotel.


  • Abdulrahman
      Saudi Arabia
    May 31, 2014

    Co-located with Mall ملاصق لمول High Level Service خدمة عالية المستوى 3 children in the same suite without additional cost 3 أطفال في السويت بدون تكلفة إضافية


  • Juhari
    May 29, 2014

    It was my first time stay at Hotel Ciputra, It was very pleasant surprise for me when, I reach your hotel, your staff greet mw with smile and your reception staff was very courteous and helpful always give big heart. Your room which I stay was very clean and comfortable. Thank you to all your staaf of Hotel Ciputra.


  • Jan
    May 28, 2014

    Very friendly, excellent staff in particular in the Executive lounge Good access from the airport Very comfortable suite

    Only one restaurant on the premises and rather average quality.


  • Anas
      Saudi Arabia
    May 27, 2014

    Great for me I like every thing in this hotel



  • Jagdish
    May 26, 2014


    dirty old room with ants crawling around.


  • Emmanuel
    May 25, 2014

    Staff were great and the room was clean but bathrooms were ok. would need a bit of work and a bit of cleanliness in the bathroom. The room was fine and comfortable

    Would be good to have iron and board in the rooms.


  • Mohamed
    May 23, 2014

    My family and I have been staying at Hotel Ciputra since my 12-year-old nephew was a little boy aged 4. That was his first stay at Hotel Ciputra with me and my mother and we have been coming back to Hotel Ciputra almost every year. The staff is wonderful; from the most helpful concierge to the most graceful Gallery restaurant staff who greets us at breakfast every morning of our stay. Most of them have been with the hotel for as long as we've been coming to Ciputra and they remember us. We love the buffet breakfast; there are so many choices and as a frequent and seasoned traveller, I rate Hotel Ciputra's pastries, especially its croissants, very highly indeed. We chose Hotel Ciputra initially because of its location; next to the Ciputra Mall. We find it so convenient because the mall has everything that you need. I must also add that at some hotels, waiting for the lifts can be a bore and a chore, especially during peak season. But not at Hotel Ciputra; the four lifts all seems to appear as soon as you press the call button. These little things make a lot of difference. And when we need to travel elsewhere in Jakarta, there is never a long wait for taxis. The concierge always manages to get us a taxi within a few minutes of request. Our average stay is 5days/4nights and our most recent stay was at the end of April 2014. My family and I are planning another trip to Jakarta and another stay at Hotel Ciputra in July, 2014. There are so many hotels in Jakarta and we can, if we choose to, stay at another establishment. But what makes us keep coming back is the sense of familiarity and the genuine warmth and friendliness and recognition we get from the hotel staff. My family and I feel as though Hotel Ciputra is our Jakarta base. And in the end, that's all one could ever wish for from a hotel; to make its guests feel at home.

    If I have one request, it's for the uppermost link between Hotel Ciputra and Ciputra Mall to be re-opened to guests throughout the day for easier access.


  • Teck
    May 18, 2014

    Location as next to mall and main road

    Toilet bowel was dirty and cannot flush away completely. Hand towels were dirty. Mattress was hollow. Breakfast not so good


  • Hsi
    May 7, 2014

    Hotel location very convenience, close to city, but not in downtown, easy traveling. Also connect with shopping mall, Supermarket. Good breakfast, friendly staff!

    Bath room, getting old, need some improvement!


  • Kamaruddin
    April 29, 2014

    Interior and cleaness

    Shower not properly working


  • Anonymous
    April 28, 2014

    The rooms are big and the bed is comfortable. Breakfast is good. Distance from airport is good.

    The bathtub is dangerous and uncomfortable for taking showers. Sometimes the hot water takes ages to reach the tap. At check out the reception managed to block my credit card - this is the second time it happens! The room cleaner did not wash and clean the floor in the bathroom for the whole week. There was a small stone next to the bathtub the first day and 5 days later it was still there. Horrible traffic around the hotel but i guess it's Jakarta.


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