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Jl. Letnan Jenderal S. Parman, Grogol, 11470 Jakarta – Show map
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316 properties in Jakarta
Including hotels, apartments, villas and more.
309 verified reviews
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Hotel Ciputra Jakarta's staff speak: Indonesian, English
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BBQ Facilities, Outdoor Pool (all year)
Sauna, Fitness Center, Spa, Massage, Playground
Food & Drink
Restaurant, Bar, Breakfast in the Room
Free! Wired internet is available in the hotel rooms and is free of charge.
Public parking is available at a location nearby (reservation is not possible) and costs IDR 19360 per day.
Room Service, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Free! One child under 2 years stays free of charge in a crib.
Free! One child under 12 years stays free of charge when using existing beds.
One older child or adult is charged IDR 705600 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Hotel Ciputra Jakarta accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 309 reviews
Value for money
Show reviews from:
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Score from 1061 reviews Review score
There is a free shuttle service available upon request from Soekarno-Hatta Jakarta International Airport, which is located a 10-minute drive away from the 4-star FM7 Resort Hotel Jakarta.
Score from 798 reviews Very good
With luxurious rooms with floor-to-ceiling windows and a rainshower, this Pullman property houses a spa, fitness facilities and an outdoor pool.
Score from 535 reviews Excellent
A 30-minute drive from Jakarta's central business district and airport, Novotel Mangga Dua Square has comfortable accommodations, a variety of facilities and easy access to attractions.
Score from 312 reviews Good
The pool is small but nice.., the kids club is just perfect for the little kids as we as for the eldest ... The hotel is close the bali collection Center... That is nice and the food is good .... What was surprising is the weather was fabulous
I am planning to visits the same hotel again ..,
Exceptionally good and well trained staff Excellent food and care in executive lounge A generally warm and welcoming atmosphere and all staff friendly, attentive and obviously well trained Bed comfortable. Room unpretentious but well appointed.
Sometimes Internet is moody and cuts out regularly. Water not hot one afternoon but corrected Traffic and journey from airport can be nasty but very fast to airport or to Tangerang area.
Friendly staff members
Can't think of any
clean rooms, good breakfast and polite staff
hotel .. staff .. breakfast .. location ..
price lil high
I liked the mall was part of the hotel and staff were very nice
A bit faraway from city centre
Hotel comfortable and staff very helpfull.
The toilet shower things are not good
There is no shower cubicle in non smoking rooms. Shower is over bath tub
There is a shopping mall next to the hotel. Convenient to shop n eat
good value for money vs downtown hotels. my mtgs were at the airport and environs so was good for what i needed.
limited dining or entertainment options, despite being adjacent to a mall of same name.
close to the airport
Staff are polite and very attentive.
The location was close to ciputra mall, but not linked all the time (more on this below).
The facilities are old, room definitely need an upgrade. I requested for high floors but got lower floors but room was well insulated so no noise from road or hallway. The mall was supposed to be linked through a doorway at the ground level. We exited to the mall with no problems but when we returned, the connecting door was locked! So we had to exit through the mall and climbed up a long flight of stairs carrying heavy purchases and our 1+yr old daughter to reach the hotel lobby. Same thing happened the next day even though we checked with the hotel staff who confirmed door will only be locked by 9pm. Won't be returning to this hotel.
Co-located with Mall ملاصق لمول High Level Service خدمة عالية المستوى 3 children in the same suite without additional cost 3 أطفال في السويت بدون تكلفة إضافية
It was my first time stay at Hotel Ciputra, It was very pleasant surprise for me when, I reach your hotel, your staff greet mw with smile and your reception staff was very courteous and helpful always give big heart. Your room which I stay was very clean and comfortable. Thank you to all your staaf of Hotel Ciputra.
Very friendly, excellent staff in particular in the Executive lounge Good access from the airport Very comfortable suite
Only one restaurant on the premises and rather average quality.
Great for me I like every thing in this hotel
dirty old room with ants crawling around.
Staff were great and the room was clean but bathrooms were ok. would need a bit of work and a bit of cleanliness in the bathroom. The room was fine and comfortable
Would be good to have iron and board in the rooms.
My family and I have been staying at Hotel Ciputra since my 12-year-old nephew was a little boy aged 4. That was his first stay at Hotel Ciputra with me and my mother and we have been coming back to Hotel Ciputra almost every year. The staff is wonderful; from the most helpful concierge to the most graceful Gallery restaurant staff who greets us at breakfast every morning of our stay. Most of them have been with the hotel for as long as we've been coming to Ciputra and they remember us. We love the buffet breakfast; there are so many choices and as a frequent and seasoned traveller, I rate Hotel Ciputra's pastries, especially its croissants, very highly indeed. We chose Hotel Ciputra initially because of its location; next to the Ciputra Mall. We find it so convenient because the mall has everything that you need. I must also add that at some hotels, waiting for the lifts can be a bore and a chore, especially during peak season. But not at Hotel Ciputra; the four lifts all seems to appear as soon as you press the call button. These little things make a lot of difference. And when we need to travel elsewhere in Jakarta, there is never a long wait for taxis. The concierge always manages to get us a taxi within a few minutes of request. Our average stay is 5days/4nights and our most recent stay was at the end of April 2014. My family and I are planning another trip to Jakarta and another stay at Hotel Ciputra in July, 2014. There are so many hotels in Jakarta and we can, if we choose to, stay at another establishment. But what makes us keep coming back is the sense of familiarity and the genuine warmth and friendliness and recognition we get from the hotel staff. My family and I feel as though Hotel Ciputra is our Jakarta base. And in the end, that's all one could ever wish for from a hotel; to make its guests feel at home.
If I have one request, it's for the uppermost link between Hotel Ciputra and Ciputra Mall to be re-opened to guests throughout the day for easier access.
Location as next to mall and main road
Toilet bowel was dirty and cannot flush away completely. Hand towels were dirty. Mattress was hollow. Breakfast not so good
Hotel location very convenience, close to city, but not in downtown, easy traveling. Also connect with shopping mall, Supermarket. Good breakfast, friendly staff!
Bath room, getting old, need some improvement!
Interior and cleaness
Shower not properly working
The rooms are big and the bed is comfortable. Breakfast is good. Distance from airport is good.
The bathtub is dangerous and uncomfortable for taking showers. Sometimes the hot water takes ages to reach the tap. At check out the reception managed to block my credit card - this is the second time it happens! The room cleaner did not wash and clean the floor in the bathroom for the whole week. There was a small stone next to the bathtub the first day and 5 days later it was still there. Horrible traffic around the hotel but i guess it's Jakarta.
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