On arrival the was no record of our booking. The manager was called and after about 20 min our booking was apparently found. Then we were asked for payment which was concerning as we had paid in full five months earlier. Luckily we had our payment receipt and 3 day later they found our payment on the system.
Overall the villa is tired and rundown. The bath leaked, the back of the toilet leaked, blinds fell down, the kitchen was sparse, miss matched paint on the roof and walls showing previous repairs.
We pointed out that there were several issues with the villa and we were offered another villa. Is was in the same condition.
The staff were happy to help with groceries, laundry, mozzie coils and free bikes to ride along the beach.
We enjoyed relaxing around the pool away from the busy streets. The garden and pool area was beautiful.
We stayed in villa 2 and it had two bedrooms on the ground floor. The layout was great for our children aged 6 and 9.