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Newest reviews for Garuda Plaza Hotel

  • Philippe
    July 29, 2014

    The Garuda hotel has nothing to do with the garuda airline. Do not expect an airport service The wifi works ONLY at the reception.


  • Nik
    June 24, 2014


    House keeping service


  • Uldis
    March 20, 2014



  • Anonymous
    January 27, 2014

    Friendly atmosphere, very good breakfast service

    Internet poor/not existing, some communication problems


  • Claudio
    January 11, 2014

    room smelly very old furniture wifi not working horrible breakfast rude behaviour of management


  • Anonymous
    December 4, 2013

    I like the location, surrounded by restaurants and many transportations are available.

    1.People smoking everywhere and the smell spreading all around the building. This is a very big mistake for 4 stars hotel. 2.The capacity of the air con doesn't fit to the room size, it's hot. 3. its kind of funny the candy bar was locked. Seemed doesn't want the business's hot in the corridor 5. Smile and friendliness of the staffs were very limited 6. Limited TV channel.


  • Ismail
    December 2, 2013

    Big room

    Aircon small, make room hot. electricity on and off couple of times, should have power generator.


  • Yusuke
    October 15, 2013

    We requested Airport Pickup only 1 hour before arriving, not holding breath. It surprised us that the driver had been waiting for us when we arrived at the airport and that the pickup was for free.

    Tap water was yellowish. Wi-Fi in our room was poor.


  • Anonymous
    August 27, 2013

    Never miss to stay at this hotel if i were in Medan since 20 years ago.Good bussiness hotel with centralised location,excellent breakfast and swimming pool. Value for money.

    -we were given a room at the new wing which was quite small and had to walk quite far from lift.


  • Anonymous
    July 24, 2013

    The rooms are nice and comfortable, great shower and there is wifi in the lobby. They also offer free shuttle to the airport.

    The staff doesn't give much attention, at least in my checkin time. My credit card worked everywhere in Indonesia, except here. There is no front pool rooms as they describe in


  • Anonymous
    July 19, 2013

    The location is ok.

    the food is a bit worse. I booked a 1 double bed but get a 2 single & my husband sleep saperately....huhu...


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