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Newest reviews for Grand Jatra Hotel Balikpapan

  • Eric
    July 1, 2014


    1) Breakfast buffet not hygienic - I counted 3 cockroaches running around among the buffet dishes. 2) Upon arrival there was NO bellboy to assist me with my heavy luggage. 3) When I asked if they could do express laundry for me, they just gave excuses that they couldn't, their laundry machines had been broken for 2 weeks, etc. 4) Again, another typical local Indonesian company attempting to be "World Class," "5 Stars," etc., but they just can't get their act together - totally incompetent; they just don't "get it."


  • Anonymous
    April 9, 2014

    Near bussiness place and mall

    Too minimally


  • Anonymous
    March 5, 2014

    pool & Jacuzzi are nice.. location near the mall, easy to hangout and get some food & beverages cake was delicious, bought red velvet cake and as expected

    in my opinion, the rate is overprice considering the room facilities & complimentary..


  • Zul
    January 25, 2014

    parking park


  • Wiharsono
    December 27, 2013

    near from shopping center.

    can't set the aircon temperatur, its very cold. water in bathroom always hot, can't change to cold water.


  • Amir
      United Arab Emirates
    December 14, 2013

    Very helpful staff, went out of their way to fix problems with the rental car that I arranged for my client visits. Location next to the mall was very good.

    Décor was Spartan and cheap. Smell of paint didn't help.


  • Siew
    December 5, 2013

    1) No Hairdryer. 2) Refrigerator lock, call them to open at night 7pm, until next day morning check out also no coming. 3) I stayed business class room for two person, only one slipper have. 4) Pillow white color become like light yellow color. this is 5 star standard hotel. i don't think so. 5) saw the hotel pictures at website quite beautiful with beach , but my room window only can see quite dirty building with small part of beach.


  • Dyah
    August 24, 2013

    Location in e-walk

    Room was found a bit dirty (hairs here and there). Standard Room was big yet looks empty, they could have designed it better..


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