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Newest reviews for Grand Royal BIL Hotel

  • Amalla
      Indonesia
    August 26, 2014

    Helpful front desk staffs

    Cleanliness

    4.2

  • Valentina
      United Kingdom
    August 26, 2014

    Close to the airport, free shuttle, cheap food

    Very slow internet connection, the rooms didn't look nice

    5.4

  • Anonymous
      France
    August 10, 2014

    The free shuttle service to the airport.

    Quality/price not so good. The same quality we used to have for half price in other hotels in Lombok or Bali. Breakfast salted (buffet of soup, rice,...) but not good for sweet food.

    4.6

  • Anonymous
      Sweden
    August 6, 2014

    The location and the free airport transfer is the only good thing about this place

    The smell of mold is overwhelming

    4.6

  • Stef
      Netherlands
    August 6, 2014

    We booked the hotel for one night due to our departure form the aiport. The hotel is close and has a shuttle.

    Every thing was not available or out of stock, towels, soft drinks, Bintang etc. etc.

    5.8

  • Justine
      Netherlands
    August 4, 2014

    Location to the airport - it is the only hotel in the area - a 5 minute drive from the Lombok airport

    Charmless Depressing rooms Shabby, tired hotel Depressing restaurant with most of the menu not available Credit card payment facilities not working Not a nice place to spend a valued night of a holiday - shame there are no alternatives

    2.5

  • Anonymous
      Greece
    July 21, 2014

    very close to the airport, they provide a free shuttle bus to it- that was helpful

    the standard room for which we paid, could have been cleaner.

    7.5

  • Mark
      Thailand
    June 13, 2014

    Friendly staff. Simple clean rooms. V Good transfer to airport. Ideal location for an early flight

    7.1

  • Chloe
      Australia
    May 29, 2014

    It was very cheap. Good if you need a stopover from the airport to the gili islands. Free breakfast included in room fee when we paid. The staff were helpful and tried their best to meet our needs.

    Some ceremonial procession happened at 4:30 in the morning (not sure if a regular occurrence or if we were just very unlucky. No warning given. Breakfast was served an hour later than we were told it would be. They didn't have all of the facilities they said they did. If you like to meet people don't go there, we didn't see any other travellers at the hotel at all while we stayed. They mopped the tiles at the bottom of the stairs and left it wet, my friend stepped onto the floor and landed on her knee. We almost had to cut our trip short...

    4.6

  • Fazle
      Australia
    May 16, 2014

    Free private shuttle service from hotel to airport. Airport is about 10 minute drive away.

    We didn't find anything grand or royal about this place, except the name. The ad says pool/garden view but all we could see from our window was an old garage with broken bikes. The toilet was not clean and I had to call them to clean it. Room service was ok but one of our orders contained dead flies in the soup, which was replaced though.

    3.8

  • Anonymous
      Ireland
    March 4, 2014

    Very comfortable room, with good working air conditioning system

    Breakfast was very disappointed. There was nothing what I could eat expect toast and marmalade.

    8.8

  • Karolis
      Lithuania
    February 27, 2014

    Close to the airport.

    Everything except the location of this hotel is poor. The pool had like 30% water which was brownish-yellow color. There were some used towels in the room when we arrived. Staff didn't seem like they know what they were doing. Windows of our room were facing yeard which was full of garbage. It seems as if the hotel is about to go out of business.

    4.2

  • Anonymous
      Switzerland
    February 27, 2014

    Unflexibel personell, the description said that the room has a balcony but instead there were no rooms with balcony at all

    4.6

  • Mohammed
      Singapore
    January 10, 2014

    The staff are friendly.

    The food. Breakfast sucks. The swimming pool not in gd condition. Door key everyday got to renew. The room not hot drinks no cup. Sometime the rm stink. There's a rat on second floor.

    5.4

  • Sharon
      Australia
    January 4, 2014

    Location to airport... Close and free shuttle provided.

    Hotel was dirty. Room was very basic, linen clean but bathroom smelt and noisy. Sounded like a tumble dryer outside window going constantly. Corridors and communial areas very dirty, dusty etc. Ate seafood soup alone in restaurant at 8 pm. By 12 noon the next day was vomiting which continued on the plane journey home. Would not return!

    5.4

  • Anne
      Australia
    January 2, 2014

    Close to airport and free shuttle at any time.

    Very dirty in corridors and stairs. Stained, smelly towels in rooms. Rat ran through the restaurant when we were eating dinner! Bad ventilation in bathroom so very smelly in there.

    5.4

  • Mia
      Indonesia
    December 30, 2013

    Near airport,,10 minutes only,, free suttle to the airport

    Room poor cleanliness

    5.4

  • Courtnay
      United States of America
    December 19, 2013

    Very close to the airport. The staff was super friendly and the room was pretty comfortable.

    7.9

  • Anonymous
      Australia
    December 18, 2013

    close to airport (5min drive),

    poor standard, localization - hotel only for one night when your flight is early in the morning

    5.8

  • Anonymous
      Indonesia
    October 23, 2013

    Close to the airport.

    Wifi, didn't always work. Plates left out in the hallway from previous room occupants.

    7.1

  • Melissa
      Italy
    September 4, 2013

    Very close to the airport, the best choice if you are flying early in the morning. Free airport transport.

    It is a good place if you have to spend just one night to go to the airport, otherwise there's nothing around.

    7.9

  • Christophe
      France
    August 15, 2013

    we stay there just because we have an early flight and it's the closest hotel. they have a free shuttle to the airport at anytime. We got the breakfast before we leave at 5 am. nice swimming pool, if you need to go to the airport lombock it's perfect, nice room.

    the wifi not so good

    7.5

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