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Property Highlights

Free parking

Places of Interest:

Riau Street (0.2 miles)
Show map Grand Serela Bandung

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Newest reviews for Grand Serela Bandung

  • Dodi
      Indonesia
    August 27, 2014

    The hotel near with FO

    7.9

  • Ferdy
      Indonesia
    August 18, 2014

    -good location - nice food - kids corner

    - closet flush is very poor

    5.8

  • Atti
      Indonesia
    August 13, 2014

    Overall the Hotel is good in all aspects.

    Except, when we order food/meals through Room Service, they refused us to sign the bill they asked for cash money which actually it has already been guaranteed by our Credit Card at the Front Office.

    7.1

  • Anonymous
      Indonesia
    August 12, 2014

    - Kamar nya bertingkat - Letaknya di jalan riau yg penuh dengan tempat belanja - Harganya terjangkau

    - Suara org tertawa dr kamar lain sangat terdengar dan mengganggu di waktu malam - Minim nya sarana stop kontak - Menu sarapannya kurang banyak pilihannya

    5.4

  • Sherrie
      Singapore
    July 31, 2014

    Location. It's a 5-10mins walk to some factory outlets,10-20mins drive to the airport.

    The service. Language is a problem and some of the staff is unable to converse in English. Both of the access card were faulty and we were locked out of the room many times. For those who require constant wifi, GSH Riau wil pose a problem ad the wifi is often on maintenance.

    5.8

  • Dzulkiflee
      Singapore
    July 22, 2014

    The food was nice and also the variety of it was judt nice.

    8.8

  • Nini
      Malaysia
    July 2, 2014

    walking distance to the factory outlets and the concept of family room duplex

    8.8

  • Adi
      United States of America
    June 28, 2014

    Nothing really

    The carpet in the family room is torn in many places, burned marked of smokes on the furniture indicates that a FAMILY room is not a smoke free floor, the exhaust in the bathroom is not strong enough & mold are visible in the bathroom. The aircond on the loft is leaking water.

    3.3

  • Anonymous
      Singapore
    June 26, 2014

    Location, duplex unit.

    Bed linen old and itchy. Good spread of breakfast, but it is not to our taste and liking. our first breakfast, the coffee was very diluted. Insufficient lighting in the room, very dim. Electrical point is too far from the bed. We feel that the masterbed should be placed at lower deck instead of upper deck.

    4.6

  • Lai
      Malaysia
    June 20, 2014

    Really good location as Jalan Riau is a shopping heaven. Very convenience. Duplex room just nice for 4 pax. Breakfast good. Very nice & helpful staffs.

    Duplex room's toilet consider small. Toilet condition need to refurbish as tiles very yellowish & looks "old". Not enough power points, only 1 available at down stair. . Must add 2 more, at least 1 no. for up stair. Need to take turn to charge our hand phones & ipad. Should improve!

    7.1

  • Amri
      Singapore
    June 19, 2014

    Staff polite and accommodating Breakfast good

    Deluxe Bath room need to be better cleaned. Superior room bathroom small, room small

    7.5

  • Ronaldo
      Indonesia
    June 18, 2014

    great location

    the hotel was a little bit dark, and the food was not satisfying

    5.8

  • Juriah
      Singapore
    June 17, 2014

    It is near the airport. Shopping malls, factory outlets and restaurants are within walking distance.

    The bathroom should be maintained better and rooms vacuumed daily so that less dusty? Everything else was fine.

    6.7

  • Mohd
      Malaysia
    June 12, 2014

    Near to factory outlet such as heritage, secret, cascade, passion, formen and fast food (kfc n richeese)

    The lux of light is below par. Not suitable for reading.

    7.1

  • Charorin
      Indonesia
    June 10, 2014

    Near riau street

    5

  • Rozilah
      Malaysia
    June 8, 2014

    GOOD FOR FAMILY TRIP

    PARKING LIMITED

    7.1

  • Khalil
      Saudi Arabia
    June 7, 2014

    Good close to outlet factory stores, and other shopping options.

    5.8

  • Fajar
      Indonesia
    June 5, 2014

    it's located in the heart of Bandung City

    breakfast

    7.1

  • Deske
      Indonesia
    June 4, 2014

    Near with Facctory. Outlet

    The area of parking is so small andd there's no swimming pool in this hotel..

    6.7

  • Rudy
      Indonesia
    June 1, 2014

    Car park very crowded

    8.3

  • Bernard
      Indonesia
    May 30, 2014

    It was great to stay here. The staffs were great, the breakfast menus served is indonesian traditionals which were excellent and varies, the hotel's location is very strategic close to factory outlets and street food stalls you can try

    Parking area is limited

    9.6

  • Erika
      Indonesia
    May 28, 2014

    The location

    Lampu di kamar kurang terang terlalu redup

    6.3

  • Lorraine
      Singapore
    May 18, 2014

    The location is excellent as it is just a few minutes walk to the factory outlets on Jl Riau.

    The property is very aged and the upkeep and maintenance need alot of work. The staff though friendly, helpful and willing cannot do much since the property is lacking.

    6.3

  • Nicoletta
      Australia
    May 14, 2014

    Hendry a very helpfull staff member also the bar staff down stairs..

    The food in the dining room was terrible the staff at the front counter had no idea about anything ... the bed sheet didnt fit the bed and was full of bed bugs

    5.5

  • Andhika
      Indonesia
    May 13, 2014

    Pleasant staff, excellent location

    Less of light/lamp in room.. Bathroom (small) look like in transit hotel while the price is quite expensive for 3 stars hotel.. And the parking lot is poor too, cannot accomodate lot of cars in weekend..

    6.7

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