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Jl. Semarang No. 4-6, 20212 Medan – Show map
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56 properties in Medan
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32 verified reviews
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Grand Sirao's staff speak: Indonesian
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Food & Drink
Restaurant, Breakfast in the Room
Free! WiFi is available in public areas and is free of charge.
Free! Free private parking is available on site (reservation is not needed).
Room Service, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Tour Desk, Baggage Storage, Laundry, Meeting/Banquet Facilities
Safe, Air Conditioning
From 1:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 12 years stays free of charge when using existing beds.
One older child or adult is charged IDR 100000 per person per night in an extra bed.
Cribs are not available.
The maximum number of extra beds in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Grand Sirao accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 32 reviews
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no hot water staff not cooperative not clean old furniture bad location no wifi
staf is friendly.
fasilities of this hotel is too old. need to refurbisment. the power supply not suitable with our handset plug, ask Fo, they dont provide this things, sad bad.this hotel in chinese area, so hard to find muslim food.
Located on Food Street, so for foodies excellant location. In the main business area of Medan, so very very easy to locate. Staff is very cooperative and try hard to speak and explain you in English. Breakfast was not very sufficient and no big choice.
i LIKE THE STAFF WHO ARE EXTREMELY HELPFUL AND CURTEOUS.
YOUR MATTRESS NEED TO BE CHANGED AS IT IS NOT NOT COMFORTABLE TO SLEEP AS IT IS NOT LEVEL.
free wifi in the lobby breakfast included
I expect people with a little bite of english skills. they could only speak one or two words. I expect a map of the town from a hotel.
Toilet dirty stain ; no hot water, towel, soap ; air-cond water dripping ..
Well... Nothing I guess :-(
Staff rude and no English speakers. No breakfast! (Although it's included on the website). Rooms really dark. Really weird and bit dangerous area.
The facilities they give, such as tv cable, i love it, and when the night come front hotel come cilinary street and hotel have terrace
The cleanliness is so poor
Ok, within our budget and expectation
The staff were rude and pretentious. Food and drinks at so called cafe are overpriced, the room smells of mould and cigarettes, the bathroom was dirty and the floor sticky. Had trouble getting the deposit back and arrange airport transfers yourself because they will rip you off. Stay anywhere but here particularly if you're the Bule kind. High noise pollution
For budget accommodation it was adequate.
Only one staff member spoke passable English. No tea/coffee making facilities in room. Only cold water for shower. No fridge. No choice for breakfast - just spicy stew/soup. No window in room.
The room was smelling of cigarettes and the bathroom was dirty,the water went off twice. The air con did not work well and I doubt the filter had ever been cleaned.Breakfast was pathetic,no choice at all and the staff didn't seem to care. I got tea when I asked for coffee. Lack of service training showed, not even basic English. Condusion over payment and length of stay. Street was dirty and not inviting.Sometimes there were so many motorbikes parked out the front it was impossible to get out of the hotel.
Cheapest hotel in city with Internet & Air-con
Airport pick-up did not happen, called but refused, a nightmare getting there Breakfast is rice & coffee Internet only in looby Staff lied about restaurants near-by Staff not very knowledgeable about the city
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