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Jalan Pahlawan Seribu Kavling Ocean Walk Blok CBD Lot 6 BSD City , 15321 Serpong, Indonesia – Show map
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11 properties in Serpong
Including hotels, apartments, villas and more.
153 verified reviews
They speak your language!
Grand Zuri BSD City's staff speak: Indonesian
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Outdoor pool (all year), Terrace
Sauna, Fitness centre, Spa and wellness centre, Massage
Food & Drink
WiFi is available in public areas and is free of charge.
Free private parking is possible on site (reservation is not needed).
Room service, Car hire, 24-hour front desk, Currency exchange, Ticket service, Luggage storage, Laundry, Dry cleaning, Shoeshine, Meeting/banquet facilities, Business centre, Fax/photocopying
Newspapers, Safety deposit box, Non-smoking rooms, Lift
From 14:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
One older child or adult is charged IDR 319447 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
There is no capacity for cots in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 151 reviews
Value for money
Show reviews from:
A 5-minute walk from Living World Mall, Mercure Serpong Alam Sutera offers a luxurious stay with an outdoor pool, gym and a restaurant.
Score from 155 reviews Very good
Offering modern rooms with flat-screen TVs and free Wi-Fi, Santika BSD City-Serpong provides direct access to Teraskota Mall through a linked walkway.
Score from 47 reviews Review score
Surrounded by five golf courses, Atria Residences Gading Serpong offers elegant rooms with a seating area. It operates a 24-hour front desk and provides sightseeing arrangements.
Score from 38 reviews Good
A 3-minute drive from Summarecon Mall Serpong, Ara Hotel Gading Serpong features contemporary minimalist-style accommodation with a a restaurant.
Score from 103 reviews Very good
Due to the trip was business trip and needed inter wifi to send e-mail purpose but the hotel provide the poor signal and caused e-mail sent out always pending. Been told the IT Engineer to troubleshoot the issue but problem still persist. Very disappointed anyway.
Breakfast was OK
It is incredible that the management has done NOTHING about the poor wifi in the rooms. Silly that you have to go to the lobby to check your email! The staff at the reception came up with one ridiculous excuse after another, but did nothing to help solve the problem.
Location Facilities The Room
food spread can be better
food can be better
Sound from next room is heard
Location and food Bathroom
Location near Teras Kota & Water Park, variety of breakfast selection. I requested in a quite room on high floor and they accomodate in a corner room which is great.
Before check in, i called the Hotel to make sure they can accommodate my request for the pool view room, they informed it is already been arranged, but it is not pool view when i look at the window, but its not a big problems anyway. I found dirty tissue on the floor near seating area. Upon check out, i requested a cab and the Front Office staff said i have to wait. So i waited at the lobby, the taxi came but nobody informed me until i saw it and asked them was the taxi for me. Bad TV Signal, and the bed is not comfort at all, but OK.
Eventhough its small, my kids liked the swimming pool and we enjoyed the food.
There were some mosquitoes in our room.
Bakery not fresh
room and breakfast
Mosquitos in the room
The location and the ambience was great. The room was spacious as well. Non connecting room would be suitable if you
The pillow was too hard, even I can't barely sleep and it hurts my neck. The wifi speed was good but not fast enough. There should be door closer in each room like the other hotel, because i almost leave my room in an open state and thought it will be closed automatically. The room next door was so no
I could not get a perfect rest because the pillow with certain brand they provide was too thick,i woke up with sore neck
Breakfast is very good,there are many delicious food you can select.we apprecited for meal. You can easily pick up Taxi. From hotel to airport,17Km,it will take 45minutes.US15 including the fee of highway. Even better than buffet five star hotel.
Room is very small,bed is only not 1 meter wide.
Dont forget offer ticket parking
Nice and friendly staff members, Food better than the average of Indonesian cuisine however sometimes with lower quality and freshness
Rooms are really very small, Internet connection is the worst never seen in Indonesia for a 4 stars hotel
No life guard at Swimming Pool area while the pool is deep could be dangerous for children.
Clean Staff is nice and responsive Near waterpark
Room key is sometimes not working (electronic card key)
Clean and comfortable. Good breakfast selection.
you can maks GYM and swwimming evey day
Good breakfast....good location
The hotel design was good
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