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Jalan Pahlawan Seribu Kavling Ocean Walk Blok CBD Lot 6 BSD City , 15321 Serpong, Indonesia – Show map
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12 properties in Serpong
Including hotels, apartments, villas and more.
196 verified reviews
They speak your language!
Grand Zuri BSD City's staff speaks: Indonesian
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Outdoor Pool (all year), Terrace
Sauna, Fitness Center, Spa, Massage
Food & Drink
WiFi is available in public areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Car Rental, 24-Hour Front Desk, Currency Exchange, Ticket Service, Baggage Storage, Laundry, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Elevator
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
One older child or adult is charged IDR 319447 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
There is no capacity for cribs in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 196 reviews
Value for money
Show reviews from:
A 5-minute walk from Living World Mall, Mercure Serpong Alam Sutera offers a luxurious stay with an outdoor pool, gym and a restaurant.
Score from 167 reviews Very good
ParagonBiz Hotel operates a 24-hour front desk and has an outdoor swimming pool. Non-smoking rooms are available upon request.
Score from 192 reviews Good
Featuring modern rooms with flat-screen TVs and free Wi-Fi, the Santika BSD City-Serpong provides direct access to Teraskota Mall through a linked walkway.
Score from 50 reviews Review score
In the heart of Jakarta, the 4-star Millennium Hotel Sirih Jakarta offers modern rooms with satellite TV.
Score from 421 reviews Very good
All staff must be friendly to guests
1. Not all staff are friendly 2. When I entered the room (#1111),shortly the room boy was asked to lock the refri and all snacks are put inside. ???
As usual: its hospitality that made me feel home!
the hotel is not big but comfortable.. the staff are very helpfull,it only take a minutes for them to prepare our extra bed even we stay during the peak season..
the food is standard.. didn't enjoy the breakfast there..
I like the food, especially in their lounge/ala carte. The music in the lounge is good too. The waitress and the waiter are soo nice and helpful. I like them. Overall, I like being stay in Grand Zuri amongs other hotels in Serpong area, for me, this is the one. One word, Comfort. Everything is good here..
The breakfast is used to be so yummy. But, last time I stayed there and had breakfast were so a bit disappointment. The service from the casual staff (I guess) were lousy, not like I expected from the 4-star hotel
Location, Swimming Pool
poor wifi signal lack of staff for cleaning rooms, we have to wait at the check in until room cleaned the charge for an extra child at breakfast is not standard, different each day Staffs need learn how to run a hotel
i like breakfast so completed food
i dont like the ballroom, i think to small if any event like new years
good location, near the small mall
the breakfast, not good for taste.. the variety also bad
breakfast with various type of food (indonesia)
can not get double bedroom
Too long for waiting room to be ready
Serenity of calm, Comfort and feeling of home sweet home. A moment far away from the usual day to day business hours, and many commercial centers, amusement park within reach.
Nice hotel with a swimming pool. Helpfull staff.
The bed was really not comfortable - hard mattress & the pillow was too thick
Due to the trip was business trip and needed inter wifi to send e-mail purpose but the hotel provide the poor signal and caused e-mail sent out always pending. Been told the IT Engineer to troubleshoot the issue but problem still persist. Very disappointed anyway.
Breakfast was OK
It is incredible that the management has done NOTHING about the poor wifi in the rooms. Silly that you have to go to the lobby to check your email! The staff at the reception came up with one ridiculous excuse after another, but did nothing to help solve the problem.
Location Facilities The Room
food spread can be better
food can be better
Sound from next room is heard
Location and food Bathroom
Location near Teras Kota & Water Park, variety of breakfast selection. I requested in a quite room on high floor and they accomodate in a corner room which is great.
Before check in, i called the Hotel to make sure they can accommodate my request for the pool view room, they informed it is already been arranged, but it is not pool view when i look at the window, but its not a big problems anyway. I found dirty tissue on the floor near seating area. Upon check out, i requested a cab and the Front Office staff said i have to wait. So i waited at the lobby, the taxi came but nobody informed me until i saw it and asked them was the taxi for me. Bad TV Signal, and the bed is not comfort at all, but OK.
Eventhough its small, my kids liked the swimming pool and we enjoyed the food.
There were some mosquitoes in our room.
Bakery not fresh
room and breakfast
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