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Jalan Pahlawan Seribu Kavling Ocean Walk Blok CBD Lot 6 BSD City , 15321 Serpong, Indonesia – Show map
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13 properties in Serpong
Including hotels, apartments, villas and more.
212 verified reviews
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Grand Zuri BSD City's staff speaks: Indonesian
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Outdoor Pool (all year), Terrace
Sauna, Fitness Center, Spa, Massage
Food & Drink
WiFi is available in public areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Car Rental, 24-Hour Front Desk, Currency Exchange, Ticket Service, Baggage Storage, Laundry, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Elevator
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
One older child or adult is charged IDR 319447 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
There is no capacity for cribs in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 212 reviews
Value for money
Show reviews from:
Featuring modern rooms with flat-screen TVs and free Wi-Fi, the Santika BSD City-Serpong provides direct access to Teraskota Mall through a linked walkway.
Score from 64 reviews Review score
A 3-minute drive from Summarecon Mall Serpong, Ara Hotel Gading Serpong features contemporary minimalist-style accommodations with a restaurant. It offers a massage service and free Wi-Fi in all...
Score from 141 reviews Good
Featuring modern art and free Wi-Fi in the entire hotel, Mercure Jakarta Simatupang has an outdoor rooftop bar, outdoor pool and mini golf facilities.
Score from 129 reviews Good
A 5-minute walk from Living World Mall, Mercure Serpong Alam Sutera offers a luxurious stay with an outdoor pool, gym and a restaurant.
Score from 192 reviews Very good
Room is quite spacy
Breakfast is mediocre
Breakfast, breakfast! and many to choose from.
Bathroom can be more clean. hotel needs to find a way to keep the ceramic crystal clean (and anti mold). I know a brand that can do this (using it my self at home), but not appropriate to mention here.
Nice clean room and bathroom. Approximity to a big mall is nice.
Wifi connection cant be used on my ipad and cell phone.
breakfast nice, staff friendly , clean
mini bar was lock because i pay full at front , Maybe after payment they not trust customers, but i have a problem with that because i need put my food in the fridge, also i have a problem lost one new tools make up , its brands new still in the small box, not sure its fall in room but i've been looking all room but i couldnt found it
Good meal for brakfast and swiming pool
Strategic location in Serpong, near toll road gate, cinema, mall n giant water park
a less comfy mattress, not variatif and standard breakfast
Location is handy, next to Teras Kota. Gym is pretty decent for its size. Small pool but again decent. Food is fine including a good choice for breakfast. Rooms are just big enough for a couple with a baby.
Wifi is very poor. Cleanliness in the restaurant is poor, the floor will be covered in food and also the seats. Room cleanliness is poor too. Coffee stains on the floor were there for days until I cleaned it up. Was emailed an offer to upgrade for a low price, after I booked but when I rang to upgrade I was told I couldn't unless I paid the normal price.
- Friendly and good staff - Good break fast
- Room too small - No medicine store available
All staff must be friendly to guests
1. Not all staff are friendly 2. When I entered the room (#1111),shortly the room boy was asked to lock the refri and all snacks are put inside. ???
As usual: its hospitality that made me feel home!
the hotel is not big but comfortable.. the staff are very helpfull,it only take a minutes for them to prepare our extra bed even we stay during the peak season..
the food is standard.. didn't enjoy the breakfast there..
I like the food, especially in their lounge/ala carte. The music in the lounge is good too. The waitress and the waiter are soo nice and helpful. I like them. Overall, I like being stay in Grand Zuri amongs other hotels in Serpong area, for me, this is the one. One word, Comfort. Everything is good here..
The breakfast is used to be so yummy. But, last time I stayed there and had breakfast were so a bit disappointment. The service from the casual staff (I guess) were lousy, not like I expected from the 4-star hotel
Location, Swimming Pool
poor wifi signal lack of staff for cleaning rooms, we have to wait at the check in until room cleaned the charge for an extra child at breakfast is not standard, different each day Staffs need learn how to run a hotel
i like breakfast so completed food
i dont like the ballroom, i think to small if any event like new years
good location, near the small mall
the breakfast, not good for taste.. the variety also bad
breakfast with various type of food (indonesia)
can not get double bedroom
Too long for waiting room to be ready
Serenity of calm, Comfort and feeling of home sweet home. A moment far away from the usual day to day business hours, and many commercial centers, amusement park within reach.
Nice hotel with a swimming pool. Helpfull staff.
The bed was really not comfortable - hard mattress & the pillow was too thick
Due to the trip was business trip and needed inter wifi to send e-mail purpose but the hotel provide the poor signal and caused e-mail sent out always pending. Been told the IT Engineer to troubleshoot the issue but problem still persist. Very disappointed anyway.
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