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Jalan Pantai, Banjar Pande Mas, 80361 Kuta, Indonesia – Show map
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270 properties in Kuta
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310 verified reviews
They speak your language!
Hard Rock Hotel Bali's staff speaks: Chinese, Russian, Japanese, Indonesian, English, German
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Outdoor Pool, Grounds
Pool Table, Ping-Pong, Sauna, Fitness Center, Spa, Massage, Beachfront, Game Room, Playground, Nightclub/DJ, Kids' Club, Evening Entertainment
Food & Drink
Restaurant, Bar, Snack Bar
WiFi is available in the hotel rooms and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Car Rental, 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Souvenir/Gift Shop
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator
Chinese, Russian, Japanese, Indonesian, English, German
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged IDR 847000 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 309 reviews
Value for money
Show reviews from:
Just steps from Kuta Beach, Mercure Kuta Bali is surrounded by numerous shopping and dining options in the center of the city.
Score from 351 reviews Good
Aston Kuta Hotel and Residence features modern accommodations just 165 ft from Bali’s famous Kuta Beach. It showcases a spa and outdoor pool, and provides free shuttles to Discovery Mall.
Score from 91 reviews Good
Grand Inna Kuta is right on the iconic Kuta Beach. It features an outdoor pool, dining options and free buffet breakfast.
Score from 455 reviews Good
Conveniently located just across Kuta Beach, The Kuta Beach Heritage Hotel features well-furnished accommodations with an outdoor pool overlooking the ocean.
Score from 523 reviews Very good
Friendly environment that makes you feel very welcomed.
There was no spray hose to clean yourself after using the toilet.
Overrated very expensive - mentioned in booking was for 3 adults but on check in the 'extra person' cost extra $700? Very costly and wasn't mentioned in iriginal booking. Very disappointing! Room smelt mouldy the whole time - verandah was too small to hold one chair. Paint was peeling of ceiling in bathroom. Cocktails were very pricy and on last day pool was closed due to chemical imbalance.
Beautiful , friendly people ! It was my first time but I felt safe and secure @ Hard Rock Hotel.
Reception was friendly but on few occasions could not resolve our request . Need more training .
Staff all friendly and helpfull
Poolside meals and drinks tooooooo expensive. Spent 8 nights first at the Dynasty and the pricing much better there and the facilities were equally as good
It was a great friendly hotel, room was ok, but not 4.5 nice, It looked nicer in pictures, but beds were comfy, just on the small side for the price I paid. kids really enjoyed the outside, and already want to come back. Photo people were so nice and friendly, breakfast was nice, across from the beach. Overall a great hotel for families.
I didn't like the size of the room, a bit small, the room was also a little outdated.
The bed is big. Pool is great. My 16 month baby loved it. The Staff are very nice. Food from the Pool Bar is very reasonable.
Location with beach at the door front.
Room could be better.
Location and pool area were my highlights
I wasn't happy with the room It was very pokey.
I like the location, facilities provided (swimming pool, Tamu Room for kids). Staff were polite and always serve with a smile.
Breakfast was not that great for a family who stay there for 5 nights, eating similar breakfast daily. I hardly find a rubbish bin anywhere. I need to hold onto my trash till I get back to my room. On hindsight, I guess this is to prevent possible terrorist attack.
Location, security and breakfast.
That my request for 2 Double beds in our room was not available on our first night and one of us had to use the day bed and then had to shift to a 2nd room the next day.
Awesome pool, great breakfast.
Jo side access to the street, to access from the pool the access gate was always locked, you had to walk to the front of the hotel and down the entrance. We based ourselves at the pool and hubby and I snuck out to shop or get a massage separately. It took a good 10 min in the heat to walk back to reception down the entrance drive and back around to get to the locked gate exit from the pool. Annoying!!!!
What an incredible hotel with an even better location! The pool area was fantastic! Loved the water sports and games. Great size rooms. Most friendliest staff I have ever come across.
My wifi in my room was not too good.
The pool was good guitar and overall music collection was awesome Breakfast was great
We had stayed elsewhere before Hard Rock considering how much we payed to stay at this hotel we thought it would be exceptionally good but we were mistaken asked to change our welcome drink to water or orange juice but we were told no we were only allowed the lemongrass, we had 2 botttles of water 1 coke 1 diet coke and 1 kitkat bar for a minibar which was disappointing the lady in the black shirt who seemed to be manager was looking at us at check in as if we weren't worthy of staying there didnt help the system was down when we went. As excited as we were to live in luxury for 2 days we left wishing we had stayed at the previous hotel for a 10th of the price :(
Travelled with 18m boy who spent so much time in the fab pool facilities. They accommodate well for families, kids have entertainment rooms. Staff are super friendly, positive with big smile and friendly vibes. Will stay there in the future
Room service was expensive especially with the quality of food you received. I paid less outside and got tastier and fresh looking food.
Thirty dollars for three soft drinks and one beer very disapointed at that!!
The whole outside area was fantastic especially for people with kids. Service was great
I was disappionted with the quality of the rooms.They had a very old feel to them and needed a fresh coat of paint and coloursceme change.The bathrooms need an fresh look.I overheard a few people also complaining about the same things,especially for the price you pay.I dont believe it was value for money.
The staff were great, very friendly and helpful.
Overall a great experience but the hotel was a little tired and could do with renovating. We would definitely stay again.
I was travelling with my 2 sons and the Hard Rock was the first stop of our Bali holiday.It is a secure safe hotel with very helpful and friendly staff who all spoke excellent English. The food was great and reasonably priced. The swimming pool is amazing and the boys voted it the best in Bali. Good gym, free picture, comfy beds, great location etc..
We didn't stay long enough.
The staff was very caring when our young daughter was ill. Excellent for a big hotel
The hotel was awesome from the moment we checked in.Staff are absolutely awesome,always smiling ,always ready to help.The guys in the hard rock cafe spent lots of time entertaining the kids with balloon animals but staff all over the resort were great.Lots for kids to do,the food is great and its in a really good location in Kuta.We would highly recommend this hotel and will definetly be back. Price wise the hotel was reasonable and we ate there breakie to dinner - no one got sick. The pool area had life guards and wer making sure kids behaved - which was another bonus. we will be returning
We were a family of 5 with 2 kids under 5 and had 2 interconnecting rooms booked. the interconnecting rooms werent ready when we arrived, so the first night we were given 2 seperate rooms. this was a bit of a hassle and got fixed the next day.
Very good staff and great breakfast. staff went the extra distance to treat all people respectfully.
Very very loud. Sleep was poor as music is loud and you can hear it through doors.... But hey, the name of the hotel should have told us what to expect!
The staff service, pool, beds and the centre stage
The stairs from the pool and distance to the pool
- the gym is well equipped. - Great kids club. -staff were friendly
- this hotel does not provide value for money. - the rooms are small no balcony. - everything is expensive. - The hotel is in need of a makeover. The pool was dirty. - the gym should be open before 7am