Hotel caters to local business group outings as well as individual tourists. The local groups create a noisy and uncomfortable environment, not suited to tourists on vacation. Staff were not understanding. Dinner was consistently horrible (stale, tasteless), breakfast choices were bland at best. Standard of room cleaning was not consistent, and staff entered the room by 8 a.m. (no "do not disturb" sign was originally available for us to put on the door). Staff harass guests walking around, to try to sell massages; worse, they keep track of people returning to their room and then phone them. We were on the ocean side; apartments on the inland side of the through road (not visited) seem really unattractive. In summary: extremely overpriced and to be avoided.
Ocean-front bungalows are nice but not very special. The garden is well laid out, green, and has lots of flowers around the nice swimming pool (towels provided). Location 5 km north of the hustle and bustle of Senggigi can be seen as an advantage or a disadvantage depending on taste.