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Free WiFi Guests consistently rate the WiFi as excellent Free parking

Activities:

Cycling Spa Bikes Available (free)
Show map Klumpu Bali Resort

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Newest reviews for Klumpu Bali Resort

  • Hildegard
      Belgium
    August 17, 2014

    Very nice place with excellent customer service. Our 2 daughters were ill and one was hospitalised in Denpasar. The hotel was extremely helpful and kind. The hotel cancelled our extra room at no cost on their own initiative. Also staff was doing everything to make our stay as comfortable as possible and were genuinly interested in the progress our daugthers were making. We could not have had a better place and we want to thank the owner and all the staff once more for all they have done. It is in such difficult times that you see what customer service really means. Klumpu Bali, for us you are a 10 !!

    Nothing

    10

  • Robert
      United Kingdom
    August 13, 2014

    Best hotel I have ever stayed at. Was very relaxing stay, but unique from a hotel. Staff were very attentive and you were mad to feel special. We had the couple meal which they promote and this was great, with the time spent by the staff making it very special. Also breakfast was immense!

    Blind in top window of double rooms would make sleeping better, but this was no big deal.

    10

  • Hildegard
      Belgium
    August 13, 2014

    At their own initiative the hotel cancelled without any cost 1 room for 2 nights when they heard that our daughter was hospitalised and we only needed 1 out of the 2 rooms last minute. This was really a very nice gesture. They also offered us transfers to the hospitals and were genuinly interested in the daily progress our daughter made. It is in these kind of circumstances you see the real customer service. Thanks again for all you have done and all your care ! You are really TOP !

    10

  • Rodrigue
      Belgium
    August 7, 2014

    Friendly and helpfull staff. Breakfast was fantastic.

    10

  • Sam
      Australia
    August 6, 2014

    Friendly and helpful staff. Lovely clean rooms. Gorgeous pool. Enormous breakfast, and Tasty lunches.Yum.

    Pool tiles are very slippery. You might need to get some adhesive grip strips for the steps next time the pool is empty.

    9.6

  • Luigi
      United Arab Emirates
    August 3, 2014

    Friendly helpful staff. Well equipped and beautifully decorated rooms.

    No bar. Average food.

    8.8

  • Stella
      Indonesia
    July 31, 2014

    Everything!! The staff, the facilities, the cleanest, etc! I wish I could stay there longer (stayed for two nights) I will definitely come back again!!

    Nothing!

    10

  • Robert
      Australia
    July 27, 2014

    The service was excellent. We especially enjoyed their romantic dinner for two. The staff were helpful and polite. The rooms were spacious. The bathrooms especially so. Trouble with our ac was fixed as soon as possible.

    Unfortunately we had rats at night in the room. This problem was harder to fix,

    8.3

  • Toni
      Australia
    July 25, 2014

    A small resort, which through smart design of garden, pool and rooms seems much larger. Rooms were well equipped and comfortable, and soaring ceilings added to sense of space. Staff were charming and helpful, and restaurant service very good. I would definitely stay here again.

    There was no curfew for swimming pool use. Rooms close to the pool affected by noise from people using the pool at night. Not enough light in the bathroom.

    9.2

  • Stuart
      Australia
    July 20, 2014

    Quiet. Family friendly. Good location. Free bikes. Incredibly courteous and hospitable staff. Would definitely stay again.

    A little pricey being a 15 minute walk from the beach.

    9.2

  • Steven
      United Kingdom
    July 10, 2014

    The whole resort is absolutely gorgeous, with real attention to detail. The individual villas were quirky and well thought out. The staff were friendly, courteous and always available. Their drivers were knowledgeable and took us on a great trip to Uluwatu and surrounding beaches.

    The location isn't ideal (15 mins walk) for those that want to spend all their time on the beach, but it's a great base to explore the south east side of the island. Closer to the beach you would pay double for accommodation of this quality.

    9.2

  • Anonymous
      Ireland
    July 8, 2014

    Staff and friendless

    Nothing

    10

  • Stephanie
      Australia
    July 7, 2014

    The villas were stunning. The food was great and well priced. Good location, only a short stroll to centre of Sanur.

    The lack of breakfast choices although breakfast was still nice and they were happy to suit to tastes.

    10

  • Veronica
      Sweden
    July 3, 2014

    We had a lovely stay at Klumpu resort. The bungalow and the poolarea were beautiful and very fresh. The breakfast was was excellent ( several choices, asian, english or continental).

    No complaints

    9.2

  • Anonymous
      Spain
    July 3, 2014

    The welcome we got, the kindness of the staff, the resort, everything made our stay fantastic. Our first holiday in Bali so everywhere we went after Klumpu could not be compared with their service. The drivers, the Cook, housekeeping staff, reception everybody was really so nice. Hotel is great, rooms are clean and big and bathroom is modern. The garden and pool area are beautiful. The owner Hugo is really a very kind person. He helped us with giving us great advice with some tours and reservation of the boat trip to the Gili's. When our daughter got sick(fever) he asked us every day how she was doing and if they could do something for us. They called the doctor for us and they visited the resort so that's also an excellent service. The girls from the resort would go to the room and bring her some tea and visit her. Overall just a great resort, great people and the service is more than excellent. Our children did not want to leave and wanted to stay with the staff . They really got friends with them but that's not difficult with such a kind owner and his kind staff.

    Absolutely nothing.

    10

  • Cecil
      Australia
    June 25, 2014

    It was a really family friendly hotel. We have never had such a welcome and friendly staff in other hotels. We will certainly return to the Klumpui Bali Resort. We enjoyed the menu and the privacy off the Hotel.

    We are in our 80th years and we find walking hard. We needed a car to go any distance, when you are young you can walk and ride a push bike( the hotel supplies Push bikes for you to use) Its our age we didn't like

    9.6

  • Marian
      Austria
    June 18, 2014

    Friendly staff, very good food (at good prices, even lower than in normal restaurants), nice decorated rooms. We asked for coconuts and they immediately pick them up from the tree :)

    10

  • Meng
      Singapore
    June 18, 2014

    services, clean and comfortable.

    Few more dishes like soups and home made breads. no floor mat in toilet

    7.9

  • Maarten
      Netherlands
    June 17, 2014

    This resort is marvelous! The staff is very kind and always doing their best to care. It was our honeymoon and first stay at Bali, we can really recommend Klumpu Bali. The villages are nicely furnished, nice and good bathroom, airconditioning was quite silent and WiFi with very good coverage/bandwith. The pool and garden around is very well maintained by the staff. Airport transfer, organised trips, the restaurant and breakfast. It was superb!

    9.6

  • Anonymous
      United States Minor Outlying Islands
    June 16, 2014

    Beautiful hotel, that is located within walking distance to the main strip and boardwalk, while still providing a feeling of seclusion and luxury. If you are a couple with no children, do not get the deluxe villa because that only offers and extra loft with two beds, completely unnecessary and it takes away space and blocks much needed lighting.

    The rooms were very dark and there was not enough lighting. The only way to get additional light was to open the windows, which hampered privacy. Also, the floors were dirty and looked like they needed a good mopping.

    8.3

  • Jacqueline
      Switzerland
    May 9, 2014

    perfect perfect perfect all together lovley staff helpfull und friendly we miss them

    10

  • Alexandra
      Indonesia
    May 4, 2014

    It is a hidden little paradise in Sanur. Spacious rooms with a very nice designed bathroom. There are bycicles available for free to explore the area around the hotel. We even got a free and comfortable shuttle to the airport. We really loved it.

    10

  • Michael
      United Kingdom
    April 30, 2014

    The villa was fabulous and the staff very helpful and friendly

    the pool area was compact

    9.2

  • Vanessa
      Australia
    April 28, 2014

    The Klumpu was very personel and enjoyed everything about the resort. I loved that it wasnt very big.Completey relaxing and would definately stay here again. great for families and groups of friends. staff lovely

    There could have been a little more choice on the breakfast menu.

    9.6

  • Aidin
      United Kingdom
    April 27, 2014

    Hotel small but quiet and discrete. Rooms beautiful and attention to detail made stay a very relaxing and pleasurable experience.

    Nothing!

    9.6

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