눉Hotel "forgot" to tell us they had a wedding booked on last day of our stay - we had booked almost 6 months earlier. Main pool, beach and resto etc closed all day. Room was right next too pool area so had to suffer wedding speeches over the PA, dreadful "entertainment" and screeching drunk wedding guests outside our room till 2am. Hotel offered a massage as compensation - as we were leaving the next day and the spa was full of paying Chinese tourists (who they boat in every day from Bali - to use the pool, watch deafening TV, fill the place with cigarette smoke and take photos) they were not able to actually deliver.
Food in the resto was really average, staff not really sure what they were doing, no alcohol in the happy hour cocktails and good luck getting a sunbed on the beach for sunset - every backpacker on the island is there - most of them dont even buy a drink!
Great property but the service, communication and control of "non hotel guests" needs a lot of work.This is the most expensive property on the island and it did not deliver.
눇Lovely, stylish, bungalow room with small private pool, part of a large resort. Good air con and free wi-fi. Free mini bar filled daily was a nice touch. The rate covered daily breakfast and transfer to and from Sanur (which were really efficient and even took us to the airport when back on the mainland).