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Jl. R. Soeprapto no 21 A Mataram, 83126 Mataram – Show map
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26 properties in Mataram
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Mataram Square Hotel's staff speaks: Indonesian
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Food & Drink
Free! WiFi is available in public areas and is free of charge.
Free! Free public parking is available on site (reservation is not needed).
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Tour Desk, Baggage Storage, Concierge Service, Laundry, Ironing Service, Meeting/Banquet Facilities
Elevator, Air Conditioning
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 12 years stay free of charge when using existing beds.
One older child or adult is charged IDR 150000 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
There is no capacity for cribs in the room.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Mataram Square Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
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This hotel has been reviewed 4 times. To ensure the quality of guest review information, we only calculate average guest review scores once there have been at least 5 reviews for a hotel.
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Shops for basic amenities are nearby (handphone sim cards, souvenirs, budget eating place, travel agency)
Next door to a house full of dogs, no Angkot or cidomo pass by
The room was big and comfortable. The air-con worked well. The TV channel selection was excellent - several channels in English - even an Australian one.
In my booking, I had requested a quiet room - away from traffic noise. My room (312) was not facing traffic, but it faced another worse noise and view. Early in the morning, I was woken by dogs barking - really noisy continuous barking (and not just one dog). When I went out on the little upstairs balcony to see what was happening, I found I was overlooking six dog yards. with a dog and a water dish in each (and an inside doghouse for retreat - from the sun, I supposed). So I had the sound and sight, of a bunch of bored - and possibly hungry - dogs. Since I have studied Indonesian in Indonesia, I know that some Indonesians like to eat dog meat. So I was almost sure that those dogs were being given a day of water only, in order to prepare them to be killed and sold off as dog meat. The barking noise was stressful, and the thought of those dogs being on their way to death, made me I felt really sick. So I went downstairs to complain about my room, and requested a change. The only other room available was at a lower level, and facing into the lane's traffic - or there were some internal rooms (with no windows at all). So, having paid for three nights, I told the desk staff that I wanted to go somewhere else, and requested a refund on two nights' accommodation. I was given that refund, without any drama, and I went off to the close Griya Asri Hotel. I'm aware that the problem of the dogs does not represent any black mark on the hotel - just a local situation that they would not be able to control - so I felt quite grateful that the hotel was very fair to me.
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