In my booking, I had requested a quiet room - away from traffic noise. My room (312) was not facing traffic, but it faced another worse noise and view. Early in the morning, I was woken by dogs barking - really noisy continuous barking (and not just one dog). When I went out on the little upstairs balcony to see what was happening, I found I was overlooking six dog yards. with a dog and a water dish in each (and an inside doghouse for retreat - from the sun, I supposed). So I had the sound and sight, of a bunch of bored - and possibly hungry - dogs. Since I have studied Indonesian in Indonesia, I know that some Indonesians like to eat dog meat. So I was almost sure that those dogs were being given a day of water only, in order to prepare them to be killed and sold off as dog meat. The barking noise was stressful, and the thought of those dogs being on their way to death, made me I felt really sick. So I went downstairs to complain about my room, and requested a change. The only other room available was at a lower level, and facing into the lane's traffic - or there were some internal rooms (with no windows at all). So, having paid for three nights, I told the desk staff that I wanted to go somewhere else, and requested a refund on two nights' accommodation. I was given that refund, without any drama, and I went off to the close Griya Asri Hotel. I'm aware that the problem of the dogs does not represent any black mark on the hotel - just a local situation that they would not be able to control - so I felt quite grateful that the hotel was very fair to me.
The room was big and comfortable. The air-con worked well. The TV channel selection was excellent - several channels in English - even an Australian one.