Mercure Padang  

It was new

Requested for a non smoking room in advance, made to wait for 2 hrs and end up with a smoking room !

Clean, great, new hotel.

Trash burning smell from the neighborhood.

Spacious room, friendly and helpful staff

Poor internet connection

Since the hotel still new, the room is nice

The food is not good at all, housekeeping didn't take out the room service trays plus food when cleaned up my room which caused bad odor in my room, the water is brown and very dirty since there's incident with the water pump installation

staff facilities

breakfast

Great new building friendly and helpful staff

Business centre is just shop. The hotel computers are not equipped open compressed files and you cannot use printer to print documents.

Cleaning

Location

Hotel Facilities- clean, beautiful, comfortable and staffs are very friendly and kindly...

The Staff.........really good from the Management to the cleaners. . Very nice gym and good instructors. . Excellent infinity swimming pool. . Spotlessly clean.

we enjoyed because located nearest the beach so we can reach the beach by walking.

the respond for cleaning the room quite slow.

Cosy room, cleanliness, swimming pool, overall hotel layout

Limited knowledge on west sumatra in sight, no road maps of west sumatra, guest swimming inside pool wearing casual dress ?

Breakfast , room . location , hall way

glass between bath room and bed room

Building=nice architecture Facilties=adequate Staff=very2 friendly and polite

Worst experience: Ordered Sirloin steak (medium)..served with well done and steak was sliced into two. Sent back and asked for a replacement..and was served again with well done steak (sliced again) When asked why still well done.. the Captain replied..fisrt one was 2.5 minutes and second one was 2 minutes... ( at least the steak was good) I believe they do not hv a Competent Chef...to know cooking rare..medium rare..medium and so on It was a pity with everything else Good to excellent and this steak bring down all to fair..

Kamar bersih dan dekat dengan pantai

Tidak ada pilihan untuk paket breakfast sehingga terjadi permasalahan dalam pemesanan

dekat pantai dan jalan utama dan fasilitas parkir dalam luas

- El trato profesional del personal - Las instalaciones nuevas y modernas

- La ubicacion del hotel

Front office tidak mengerti dgn Booking. Com. Hampir 25 menit hamya urusan check in. Sebamyak 5 pegawai berganti-ganti hanya untuk menanyakan kapan booking, kamar apa. Menggelikan

lokasi yang strategis dan luas kamar yang comfortable

tidak ada

Reception desk sempat salah menempatkan kami di kamar yang pool view, padahal kami book untuk beach view. tapi kemudian langsung diperbaiki dengan mengupgrade kamar kami menjadi junior suite.

breakfastnya

it's new...and it might be one of the only reasonnable and decent hotel in town!

Well, as every new hotel, some stuff are already getting spoiled, like the shower...not well done!

Walking distance to the beach.

The kratengdaeng in the refrigerator was opened and filled with tap water. Housekeeping should check. Big drain facing the view to the beach hence the eyesore. Other than that, it's ok.

view laut, kebersihan, funiture dan fasilitas hotel + restoran

pintu kamar kurang kuat, dan menggema jika kamar bersebelahan menutup pintu mereka, jadi kurang nyaman terasa,.pintunya juga tidak otomatis tertutup,harus manual untuk meyakinkan benar2 tertutup rapat.

인터넷 (무선, 유선) 다 안됨 호텔에 공항 가는 차랼 가능 차량 한 대도 없음 목욕 가운 비치되지 않아 따로 요청 했음

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