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Jalan Mertasari, P.O Box 3476, 80034 Sanur, Indonesia – Show map
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224 properties in Sanur
Including hotels, apartments, villas and more.
263 verified reviews
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Mercure Resort Sanur's staff speaks: Indonesian
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WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Malaika's Secret Garden (0 miles) Pandawa Restaurant (0 miles)
Breeze Bar (0 miles)
Indian Ocean (0 miles)
2:00 PM - 11:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
The maximum number of extra beds in a room is 1.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 262 reviews
Value for money
Show reviews from:
Providing free Wi-Fi access throughout its premises, Swiss-Belresort Watu Jimbar features a tropical oasis 320 yards from Sanur Beach.
Score from 522 reviews Excellent
Located right on the sandy shores of Sanur Beach, Prama Sanur Beach Bali boasts 2 outdoor pools, tennis courts and 24-hour room service.
Score from 407 reviews Very good
Griya Santrian, a Beach Resort is on the white, sandy beach of Sanur. It features an outdoor pool, well-furnished spa and elegant rooms with balconies. Guests receive free parking and Wi-Fi.
Score from 266 reviews Excellent
Located along the shores of Sanur Beach, the Besakih Beach Hotel features a private beach area. In tropical gardens, it features an outdoor pool and provides massage services.
Score from 288 reviews Good
May 16, 2015
The areas around the pool need a really good sweep/tidy up.
May 15, 2015
Food,cocktails,yoga centre power of now,, everything was perfect really happy with everything :)
Friendly staff beautiful and happy people always smiling which makes me smile,,
May 14, 2015
We were looking forward to eating at the Malaika restaurant on site but it seemed to be buffet dinner only. The a la carte menu we saw online was not available.
We loved the location in south Sanur and the free shuttle bus to Hardy's department store. The hotel was clean, quiet and a bargain.
May 10, 2015
Walls are a bit thin so you can hear the neighbours. The bathrooms need an upgrade.
Rooms are comfortable enough and it is really good value.
April 30, 2015
Everything except the restaurant
April 28, 2015
nothing that is to be mentioend
The area is qiet to enjoy
April 27, 2015
cannot fault anything.
location on the beach. loved the rooms. very clean and tidy
April 21, 2015
Only problem we had was that the hot water wasn't very hot. It was good enough to shower but not really hot. Other guests said that their was fantastic, so maybe it was just our room.
Location was really great. Shuttle service ran every day on the half hour to and from Hardys. Staff were very helpful and always smiling and very friendly. Resort was very quiet (noise wise) and beach was clean as were the swimming pools. Food prices were excellent considering its a resort. Normally you find that they are ridiculously expensive but they were reasonable. Bike hire service was also very cheap and a great way to have a good look around Sanur.
April 1, 2015
Easy to get lost. Very spread out. Needs more signage
Proximity to the beach. Very quiet. Lovely garden setting.
March 29, 2015
Restaurant isn't consistent Hotel Bus service isn't frequent enough Tennis facility and equipment rentals need to be improved
Strolling relaxing by the beach
March 23, 2015
Room including bathroom needs updating
staff friendliness and beach location
March 21, 2015
I would rather have a sheet on the bed than a doona [personal choice]
The beach and the pools
March 8, 2015
Disappointed with bathrooms they were well set out but a bit outdated and showers had a bit of mould.
Rooms were nice and spacious and well set out
March 7, 2015
February 22, 2015
We perceived that the hotel was trying to save money , needed maintenance, lights were not put on in breakfast area, no life guard by pool and lots of leaves around pool often due to staff not being around, no service around the pool without going to bar, we were short of towels in our room on several occasions. My wife got very sick ( food poisoning), we called reception for a Doctor, they said they would organise and call back, they didnt call back so after half an hour with my wife really sick I rang reception. Nobody took responsibility for forgetting to call a Doctor. The Doctor finally came and was very good. We of course do not know how my wife got so sick but we mainly ate in the Hotel. We got a call later from reception asking how my wife was and offering some water. When I gave feedback to the hotel that they requested I gave the same feedback as this. They should have done what good businesses do and sent my wife some flowers or some form of gift or something for their ineptitude and the manager should have contacted us.instead they sent me a PATRONISING ducking and diving writingf a lot but doing nothing email. There was so much they could have done especially as my wife could well have got sick from the Hotel - we will never know.
Staff pleasant, peaceful,, good location. room was good and so was bed.
February 19, 2015
It was clear that the hotel is low on funds and as a result the maintenance is not being taken care of and the staff appear to be lacking in good spirit which I feel is essential to a holiday destination hotel. The general atmosphere is that the management and staff are doing the best they can with a bad situation.
The grounds are magnificent and in line with what in my opinion one of best reasons to choose to stay at this hotel in Bali.
February 13, 2015
Location, access to beach, shade, room service, staff.
February 10, 2015
Breakfast gets stingier. Improve wine list as only Bali wines are avail. Hotel is quite ethnic and in competition with other hotels they would need a major "fresh-up" or more modern styling. However, it should not result in higher cost. They could start with the dining/breakfast place
Location, Greenery, Quietness, Fresh Air, Cooler due to constant wind.
February 8, 2015
Did not receive room as booked, room was not cleaned to a high enough standard, bathroom mouldy
February 5, 2015
No complimentary airport pickup/drop off Beds are really quite firm
Great Location Fantastic breakfast included Lovely staff
January 27, 2015
Long walk from room to pool areas if you happen to be in the front of the resort.
Rooms were good size, staff very friendly and grounds well maintained. Loved the amount of mature trees and beautiful gardens. Overall a large resort but as rooms set apart felt quite intimate. Would definately stay again as long as prices stay resonable.
January 20, 2015
It was dated. Front entrance was untidy and old. Buffet breakfast was limited.
The location. Gardens were picturesque.
January 19, 2015
Location was fabulous. Hotel provides a regular shuttle service into heart of Sanur - but also a pleasant walk either along the beach or street. Lots of nearby restaurant choices - all great. Hotel itself is very comfortable and relaxing - options for lazing around include two pool areas and large grass area with lounge chairs overlooking the beach. Rooms also large and comfortable.
January 18, 2015
Everything - pleasantly surprised as it's a large resort - liked the sun lounges on the beach.
January 13, 2015
The worst hotel I have ever stayed in!! The check in receptionist did not greet, acknowledge me or made any eye contact. Complained to the duty manager. I booked for three nights but only stayed for one night. Cancelled my last night because of the appalling customer service.
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