Sanno Hotel  

Reasonable price

Breakfast is terrible

In term of location , the hotel was good. Not too far from the airport and also from the city center (despite Jakarta's traffic jam).

Very disappointed service. Some of the hotel staff were very rude. The breakfast buffet was not good enough. Rooms were a bit smelly!

Cheap. The King size bed was nice for the price.

The hotel looks like it was once decent but it's not looking old and semi-run-down. The walls are discolored and cracking, the carpet super nasty looking, etc. Breakfast was standard affair for Indonesia, I guess (rice, egg, etc.)

Close to the airport if the taxi driver would now the way and if there is no traffic, than its just 15 Minutes.

The desription on the portal does not match the things you'll get. We book a deluxe room with certain things, and we didn't get it! Seems like a big fake. We asked for another room, and the refused to give us one, even online where still 4 rooms of this categorie available. The rooms are really old and not like on the pictures. The free coffe and tea is not even one per person it is just one coffee and one tea. There is no minibar. THe breakfast buffet is very poor in quality and not so much on it. If you come to early they donÄt even have averything ready. We were really disappointed and we can't recommend this!

.The staffs are friendly,the breakfast also very good

I stay in hotel 4 days , every day cannot open the door, go to reception and card reprogram then can open,really I sad about that situation.the hotel recommended blue bird taxi driver is actually blade.

1)The foods 2) Hospitality

1) The sorroundings 2) The room

The living room looks great.

1. The bath tube cannot be used. It has no cork stopper. 2. I was almost get charged for the Kratingdaeng beverage that either me or my mother never even open / drink it. How come this happen to us? 3. The security didn't want to help me to find a taxi. I wonder if he's not allowed or he was lazy to help me as their customer. 4. The shuttle bus is very expensive. It costs IDR 150,000 for one way trip to Muara Angke Fishing Port, while it only cost IDR 25,000 if I get there by taxi.

Only the cleanliness of the room but the food so bad. The services is not good.

We don't like food. The fish smell's bad. It is the properly cook.

The staff were more than helpfull despite lack of English. Meals and particulary breakfast was of a high standard. The dayshift porter was a really helpfull person and nothing was any problem.I Think it would be a great value hotel and should be promoted as such. Thank you for an enjoyable stay and would use you again in the future.

It is a shame that this hotel is not more tourist friendly as lack of english is a problem. The shops across the road were helpfull and after a couple of visits they could understand quite well. Isla travel had a good knowledge of english and made bookings to bali without any problems. Dissapointed with Bluebird Taxi as had no English and on one occasion asked Bluebird to take from West Jakarta to Sanno Hotel and ended up at Airport which was expensive.

Not good servcs never

Not good hotel igive for hotel 3 from 10

The staff is nice

The staff is nice but the level of english is really poor, and it becomes very difficult to deal with the staff!!! Also they do not have even a good wifi connection, and on 23 days I was able to use it only 1 good time!!! I complaign every day about it and they did nothing to improve it. The magnetic key of my room did not work and I had to change it every day! It is a poor hotel, in a very poor location. Good for 1 cheap night only

every stuff is approachable

rooms are a little smelly

Spacious room,buffet break fast was excellent-value for money

is the distance from the city.Whate ever you save on hotel rents will be spent on Taxi bills when one come in for bussiness