Choose your preferred language. We speak English (US) and 41 other languages.
Most often used by people in the United States
Jl. Pahlawan Seribu,CBD Lot VII B, Teraskota Entertainment Center, 15321 Serpong, Indonesia – Show map
No booking fees • Save money! Best price guarantee — enter dates to see these prices!
13 properties in Serpong
Including hotels, apartments, villas and more.
75 verified reviews
The staff speaks English
Hotel Santika BSD City-Serpong's staff speaks: Indonesian, English
Booking is safe
When you book with us your details are protected by a secure connection.
Wireless Internet Hotspot is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 3 years stay free of charge when using existing beds.
One older child or adult is charged IDR 222645 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
There is no capacity for cribs in the room.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 74 reviews
Value for money
Show reviews from:
Featuring 2 dining options and an outdoor swimming pool, the 4-star Grand Zuri BSD City features free Wi-Fi in public areas.
Score from 219 reviews Good
Located in Bintaro, Santika Premiere Bintaro offers outdoor swimming pool, a fitness centre and free WiFi accessible throughout the entire property.
Score from 130 reviews Good
Atria Hotel and Conference Gading Serpong is located in Serpong's Central Business Distrcit, a 5-minute walk from shopping at Serpong Mall.
Score from 60 reviews Good
Offering a spa and wellness centre and a restaurant, Pranaya Suites is located in Serpong. Wi-Fi access is available. Rooms here will provide you with a flat-screen tv and air conditioning.
Score from 26 reviews Good
May 22, 2015
the band playing almost every night. Could not have a relax time in the room watching tv or so.So loud and annoying noise from down stair.
adjacent to the shoping center
May 19, 2015
The front desk is too slow, not to mention when we were about to check in, they claimed the system was down. When we were about to check out, the front desk is still slow and as the previous front desk did not cross check with us if the card is debit or credit, thus it caused us trouble with bank who publish the card. They somehow did not anticipate that most of people watch Katy Perry's concert would stay in their hotel, thus the supply of food for breakfast was not sufficient and people started to complain about the availability of food for breakfast.
The location was near to our Katy Perry's concert (ICE) at BSD and located in the mall
May 12, 2015
Food quality is so so, to crowded and food is not enough.
Lot of choice
May 5, 2015
Lamaaa bgtt klo di resepsionis. bbrpa staff menyebalkan kasih info salah. suruh check out pindah kamar. Udh beres2 taunya gak jdi pindah kamar dan gak ada info.
Ada 1 staff yg ramah.
April 28, 2015
Loud music until 3 am from the mall (which unfortunately, the hotel staff can't do anything about). Ants in the bed, stains on bedsheets/shower curtains and worms in the breakfast fruit. I've had a severe case of food poisoning for the last two days from what I ate here. Awful.
The staff are sweet and the location next to the mall is convenient. Laundry is cheap.
April 25, 2015
Parking a bit crowded
March 29, 2015
Check in procesa too long
March 22, 2015
Location, service from the staff, room facility
March 18, 2015
My room is facing morning sun...hot.
Close to shopping mall
March 9, 2015
near shopping mall
March 2, 2015
The wifi is horribly slow and there's no gym. There is one in the mall next door but there's no deal or agreement between the hotel to let guests use it.
The location of the hotel is good - it is next to a mall. It is also one of the handful of hotels in BSD - you'd stay there if you have anything to do in BSD rather than staying in the city.
February 24, 2015
Breakfast so so, service of staff moderate and the english capabilities are low
Fresh rooms, balcony, not too far from commuter train
February 20, 2015
- value for money - location is near mall
February 19, 2015
The hotel charge me more than the dealed rate and they just informed me right before check out. This is very unfair. Also the geometric of the access gate is very poor so it damage my car.
February 12, 2015
Small room (for queen bed) and bathroom - no space for toiletries; have to do make-up at room mirror. Credit card deposit pre-charge is one-third more than one-night room rate.
Generous supply of bottled water and big buffet for breakfast. Easy wifi connection throughout. Convenient location - next to Teraskota Mall and 10 minutes' walk to another mall with Giant and attractive retail sale in atrium when I visited.
February 12, 2015
The staff call in bahasa, and when i dont understand they hung the phone down. Cant use online booking without payment, problem with the web booking Dont have much non smoking room
Variety of food In one location with the mall Easy to shop (food, clothes, drink, book, gadget)
January 30, 2015
I booked for a non smoking floor & room, but it turns out that they placed me on a smoking floor AND a smoking room. We couldn't sleep all night because of the smoke from next rooms. Plus, loud music from the mall beside the hotel, so noisy. They played until 2am in the morning, and it was weekday. So uncomfortable :(
The staffs are friendly, but you have to make sure your preferences of the room, because it turns out they don't read them. The breakfast are nice, with wide range of choices.
December 6, 2014
It was so noisy because there was a music performance in the hall of the mall beside-down my room untill 1 am !
The food and the staffs.
December 5, 2014
I like all the facilities
November 28, 2014
The size of the room
November 14, 2014
Staff were not really service oriented. You had to ask for everything and even then it appeared to be a real chore.
While I wouldn't rave about the hotel it is ok for short stay but nothing more. Facilities are basic at best.
November 12, 2014
Room is too small
The hotel location is next to shopping mall. Very good if you want to go shopping, eat, or watch movies in cinema
October 20, 2014
September 6, 2014
Just a bit disappointed with services, when i was checked out..i brought heavy suitcase but no one helped so that i put to the baggage by myself.
I like the breakfast which is potatoes and sausages.
August 28, 2014
could hear the band playing at the mall from our room, and they played till late night cz its on sat night
easy access to terakota mall, free wifi, variety foods at buffet breakfast
We've negotiated with thousands of hotels to get the very best deals. We call them Secret Deals and they only last for a limited time.
You can get these deals for free by subscribing to our newsletters. You can even choose your favorite destinations to receive personalized deals.
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!
Don't worry – your email address is safe with us. We'll never share your private information and you can unsubscribe at any time.