The Vira Bali Hotel  

This hotel is not in the middle of the hustle and bustle, but conveniently located enough. I was also thankful for the upgrade to suite room by the front office staff, and the allowance to check in about half an hour earlier than the set time. I find the staff at front office was also very friendly and full of smiles at all times (especially Sherly). The suite room was clean and comfortable.

The breakfast was really bad. There were not many choices, and the quality was really below expectation. Not to mention the flies hovering the food with no cover at all.

We enjoyed staying at the Vira Bali Hotel as the staff were very friendly and helpful especially in the restaurant. They kindly helped me take breakfast to our room most mornings and were kind and very eager to please. The shuttle bus was an excellent idea. The security staff were very friendly and helpful and kindly assisted us when needing a taxi and crossing the road. We would consider rebooking again in the future.

The girls in the front reception area did not appear very friendly when we arrived early to check in. We did not feel welcome at all at first, we requested to change rooms which they did reluctanly and even though the room we were finally allocated was being cleaned at 11.30am when we arrived, they made us wait until 1.30pm with no appearance of trying to rush to accomodate us to enter the room early. As a traveller when you know the room can be made ready earlier and with no communication regarding our waiting time - the only time we were curtly given an update was when we asked and then we felt we were causing a huge inconvenience. The girls became more friendly as the days passed but our first impression was not positive.

The hotel is clean but the free wifi if weak. The breakfast spread at the cafe is good. Staff are friendly. Location is good. Walking distance to Discovery Mall and Waterbom Park. It's ideal if you want area that is away from the crowd but still considered near Kuta.

The service is very good,room is large,everything is Ok!

Accommodation is very comfortable,location of hotel is OK.

It is a haven amid the busy madness of Kuta. The staff are happy to accommodate any wish we have. Very good value for money.

We had nothing to complain about and all the other guests we met seemed equally as impressed.

Staff is really nice wifi nice food shuttle service was always nicely offered

Very satisfied with our choice - It was a relatively "small hotel" which enabled and gave a more personalised service by the staff, all of whom were very helpful and courteous. It was away from the crowded city noise, yet close enough to be able get to those areas after a short walk. We would be happy to stay there again ......

(1) The "Breakfast Toaster" - Did not "toast" the bread, just "warmed" the bread - Most hotels we've stayed at have this issue... (2) Some "noise" late at night with new incoming "guests" - Again, something that is really out of Vira's control...

The staff are extremely friendly and helpful, will definately be going back.

We had to wait to get into our rooms & didn't have hot water for the first 2 nights. The shower in one of the rooms didn't work properly and we didn't get the welcome fruit that was supposed to be in our rooms.

The tv channels.. The room.. The facilities

I dont like the atmosphere.. Make me afraid

The Vira Bali is at the end of a long dusty road, however, it is far enough away from the centre of the Kuta madness. Staff were very helpful, pool room was clean. I was there with a friend for a little quiet time and was disappointed at the number of families that chose this hotel - lots of children (not a bad thing but not what I was looking for), children should be and are noisy! Only other issue was the breakfast - could not get a decent cup of tea - do ask for a pot!

Comfortable hotel in central location. Good choice on the buffet breakfast, Clean rooms and pool. Free airport transport.

Excellent location, friendly and helpful staff, Rooms – clean, many TV channels, mini-bar-refrigerator, safe deposit box, housekeeping and laundry, and many others. Will recommend others to stay – who are looking for a good location for business, shopping or pleasure purposes.

Room Service from Restaurant – terrible –0 out of 5. Just no time describe more. Will recommend choosing other options outside the hotel for dinning.