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Jl. Hayam Wuruk No. 6, 60242 Surabaya, Indonesia – Show map
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107 properties in Surabaya
Including hotels, apartments, villas and more.
58 verified reviews
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TS Suites Surabaya's staff speaks: English
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Spa, Playground, Karaoke
Food & Drink
Wired internet is available in the hotel rooms and is free of charge.
WiFi is available in public areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, ATM on site, Laundry, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, VIP Room Facilities
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Elevator, Air Conditioning, Designated Smoking Area
2:00 PM - 12:00 AM
12:00 PM - 12:30 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 5 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 58 reviews
Value for money
Show reviews from:
Garden Palace Hotel is in central Surabaya, just over 1 mile from Tunjungan Mall. The hotel provides 5 dining options and easy access to the World Trade Centre.
Score from 220 reviews Good
Offering a direct access to Ciputra World Mall Surabaya,Hotel Ciputra World Surabaya offers modern and stylish accommodation with an outdoor swimming pool and free WiFi access throughout the entire...
Score from 9 reviews Very good
The Hotel Sahid Gunawangsa provides luxurious comfort with an outdoor pool and a gym, a 10-minute drive from Juanda International Airport.
Score from 169 reviews Good
Java Paragon Hotel & Residence is 4-star property just a 20-minute drive from the Juanda International Airport and a 15-minute drive from the Surabaya central business district.
Score from 81 reviews Good
Everything! Location, the room and facilities!
Quite upset with the massage service. No spa centre to do the massage. Have to call them to do the massage in your room. It was as if the masseuse has no experience at all. It was more like caressing than massaging. Didn't feel anything at all. And no swimming pool.
near shopping complex, multiple dining area, cinema complex and sport shop.
the lift didnt work on my 1st and 2nd time, the card not responding well, need to change the card for twice. after all, the services and rescue team much help and fast. thanks.
location near mall
breakfast no good
Rooms are large and well appointed. Great bathroom, good wifi. Breakfast is very good. Lot of good restaurants in the mall.
Rooms towards the mall are very noisy at night time due to music even sometimes live music. Not easy to sleep.
The room design is nice ,ilike it
Perfection from the area to having access to the gym, there's a variety of restaurants , bakery, supermarket and chill out areas.
The wifi was the best but that was a minimal problem.
Nice location, Access to Mall below (Sutos) and Ciputra World just 5 min drive away. Its quite happening during night time near the mall, lots of cafe. The room is spacious and nice modern design.
The lift is too slow and card reader for lift is unstable. Food for room service not as expected (local delicacies), able to improve more.
The staff, the cleanliness, good wifi, nice gym, location.
Ts Suites has an agreement with club Foreplay. This is a nightclub situated at the Surabaya Town Square very nearby ts Suites. Our son decided to go out and wanted to drink something in this club. Because he was an hotel guest his entrance was free but although he doesn't smoke. He was required to buy a pack of cigarettes and a beer. He had to tell his room number. He was alone and wanted to stay only for half an hour. When he got his beer, it tasted funny, a little bit salty. It was his first beer that evening, so he could taste it very good. Then he felt dizzy and weakened. He had only drunk two or three sips and he is very tall. So he asked the bouncer to bring him to his room and woke us. We were convinced that someone had put something in his obligatory drink. But who? All the time he was at his table. So we went to the hotelmanager because we thought that it was her duty to talk with the management of the club and that she should warn other hotel guests. She promised us to do so and inform us about this. We have never heard of her again. As worried parents we also went to the club to tell about this story. They told us that they would investigate the matter by looking at the films of the suspended cameras. I hope they did and found the one who was responsible for putting the drugs in the beer of our son. And if not...be careful if you are planning to visit this club.
Bathroom Desk for Office work Small Sofa in front of Television
No Swimming Pool
unable to control the pinlight. the light is too bright for comfort when you are sensitive to light when you sleep.
Nice room especially likes bath room
I stayed 3 nights and every night there was some sort of entertainment in the mall with loud music under my window which kept going until mid night . Not a place for relaxing and sleep
Location is great connected to foods mall with plenty of choices for lunch and dinner. Room is quite spacious and clean.
Only lift is a bit small. They have 2 lifts but one was under maintenence so not much convenient and took times to wait for.
I give 4 tumbz up 4 this hotel. Everything was excellent.
Amazingly friendly staff, perfect access to amenities, great room with a free mini bar, superb breakfast.
Cars booked from the hotel are a little on the expensive side; there was a cheaper car option to the one that was provided, but we were told that this was unavailable with no real explanation.
Location is good to move around
Breakfast variety need to be improved
The service rendered by the staff was very good, especially one receptionist who had visited Singapore before and was able to recommend and advise us on sights to visit and massage parlour to go to.
Wifi connection was abit spotty, especially in the room. Had to reconnect to different networks at different spots of the hotel.
The room is great in term of furniture positioning and cleanliness. Great bathroom & bathtub has clear view to the television. Free minibar is something unique compared to other hotels, nice!
Breakfast is really poor. Only several food varieties. Access from hotel is not direct, have to pass small part of the mall first. Would be nicer to put a partition.
1. Mini bar free 2. Big space. 3. TV programs 4. Big desk 5. Good wifi signal.
Linda on reception was exceptionally helpful and understanding on my arrival. The staff were all, without exception, absolutely first class.
The hotel's no-smoking policy is not made clear at the time of booking. The noise level in the dining area at breakfast time was very disturbing .... three TVs showing different channels and music blaring is a bit of a sensory overload.
No smoking rooms
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