Carlton Atlantic Coast Hotel  

Sauna, steam room and pool facilites were very good. The bar entertainment on Saturday night was excellent.

Reception was not at all welcoming when we arrived, we didn't actually feel like staying but we had driven a long way. The selection of tv channels was very poor and the main satellite channel was not available in our room. The wifi was only free for the first 30 minutes, so I felt the "free wifi" advertised very misleading. The whole experience was not what we expected from a 4 star hotel.

The pool, sauna and steam room. The fireplace and comfortable chairs in reception

We didn't get clean bath towels in the three nights we stayed.

The staff were very friendly and helpfull. The hotel was out of the way of the busy town however it was less than a five minute ride in suprisingly cheap taxis. The hotel was good value for money and also was fifty metres from a bar called the Helm which provided live music and very good, reasonably priced, fresh food.

The hotel advertised free wifi, however on arrival we were only entitled to a half an hour of wifi for free per day and anytime after that had to be paid for. This false advertising was annoying.

the upstairs restaurant was closed on the first night of our stay but nobody told us about it or why? Then the other restaurant/bar had a very limited menu as a very apologetic member of staff informed us that various items were no longer available although the hotel itself and this restaurant were not busy. Simply not 4 star service and not up to standard.

Great place to stay & for a great price. Pool was lovely too, room service excellent & staff very friendly. Problems getting food in restaurant after 9.30pm in the hotel or locally but otherwise the Guinness is good in the Quays pub down the road!

Vaule for money

The food in the bar was excellent and not overpriced.

There is no shower beside the steam room to wash off. This is pretty bad and would be a reason not to return as when booking te steam room and swimming pool were high on the list. The buffet breakfast could have a better choice of fresh juices and not the concentrated juices which we all lnow are bad for our health. We have moved on. Its now 2012 please get rid of juice concentrates. Also where is porridge? It cant be that hard to have porridge on the menu and some boiled eggs instead of fried eggs. There wasnt much choice for coeliacs in breakfast. Why cant you guys get spelt bread and have it as an option.

Friendliness of staff, location and good value

Great location, very clean, friendly staff

Scenic location,plenty of boat trips and fishing,small golf course,food was excellent but not a great variety of choice,although the hotel its self was quite comfortable the bar was not comfortable to enjoy a leisurley drink in,overall we enjoyrd the break especially the spa and pool,definately go back for another holiday

The location and the professionalism and friendliness of the staff.

I feel this hotel should not be rated as a four star establishment. The bedrooms and bathrooms whilst clean and comfortable need updating.

Food in the bar was very good.

Very poor mobile/smart phone service. Lnternet access is not free.

Played golf and sightsee local area.

Tv was very poor, no sky tv in bedroom and no mini bar