Pery's Best Western

I liked the friendly ladies at reception. They were the first and last connection with your hotel so it made our stay that bit more special.

I didnt like the smell on some of the hallways. I stayed on level 3 and had to pass a few doors and experienced a dampish musty smell along with walls a little dirty.

Location was excellent for our needs -couldn't fault it on that - tremendous having car parking facilities.

Our one moan was the temperature of the cooked food. Invariably it was only luke warm

a brilliant and lovely hotel to stay in . staff were excellent. especially the female receptionist who was on duty saturday morning went out of her way to be so helpfull. top marks .definitely i will be back

Great location, friendly & helpful staff, free parking

i liked the staff and the food was great and the hotel is beautiful

there was no spare towels in the room,and i asked for a smoking room there was no ashtray

Front desk staff when we checked in was excellent, very helpful and asked how trip was etc. Room excellent, clean and comfortable.

Parking was a bit of an issue - limited amount of spaces when we arrived meant we had to use a car park until a space became availible

The location was fantastic. Two minutes walk from train station and about 3 to 3 minutes from city centre. Would stay there again

A minor gripe. It was a bit confusing trying to find your room after a night on the tiles due to the make up of the hotel and extensions and not just after a night out. We got lost coming out of our room also and struggled to find the lift.

Staff were very helpful and location ideal.

walls toooo thin!!! no insulation/noise barrier between rooms ,area old/congested.

I crashed overnight, not much to report

The rooms were a little on the small side

I found a cheap deal. It is conveniently situated near the train and bus station in the city centre.

Could not sleep until 2 am Friday and Sat because of the terrible noise coming from birthday parties downstairs (I was on the top floor, far away from the party hall!). I asked for a solution and was not helped, they just shrugged. On Thursday the neighbour started shouting angrily at his wife, and the porter did stop him. I asked to print my train ticket from my laptop and was told I had to use their computer at a fee. No fridge in the room. The elevator quit working two days out of four, causing a queue of elderly people trying to go down the stairs with their luggage and canes. There are at least 10 very heavy fire doors on every floor and you have to go through all of them with your luggage, etc. Other clients had problems: parking cars

its location. and the warmth of the staff. frindly and inviting

Very welcoming and for price paid excellent value for money. Free car park across street and within 200 metres of railway/bus station. City Centre location.

Noise from a function in Ballroom could have been an issue for someone going to bed early.