Brook Lane Hotel  

Fabulous. The staff wonderful, the rooms spotless. Beds so comfy. Linen changed every day. No noise. Brilliant breakfast-cooked to order. Home baked bread, cakes and cookies------YUM. Restaurant food of the same high standard. I want to return soon. Ellen Dalton

The staff were exceptionally welcoming. Very helpful with day trip plans. Beds were very comfortable. Close walk to town. We didn't want to leave.

Staff were excellant and very friendly and helpfull. The breakfast was excellant.

Our room was next to the main road and was noisy. In the room when we arrived there was no tv remote, a light bulb was out over the window and the clock's battery was dead. The remote was replaced by the staff once I told them but I assumed housekeeping would change the bulb and battery the next morning but they didnt. There was no tea making facility in the room but apparently you must ring the front desk for tea. We were never told this by staff and found this out by reading reviews on this site after we arrived. In the bathroom there was no soap or showercap. Instead of soap a bottle of shampoo/bodywash was left on the counter to use.

i found it very plesant with the personal touch ,i liked the decor and layout and the cleanliness and would stay again,

i would have liked a tea making facility in room,i know you could order from service but i felt when it was late it was arkward .

Really friendly service, was made to feel at home as soon as I stepped in the door. I had tea in my room on demand in china cups! And with a truly delicious slice of home made cake. The bed was large and comfy [for me as a single traveller] and I could watch bbc tv. Free internet in my room So handy for the work I was there to do in Kenmare. Room was quiet and peaceful. Every member of staff I met was kind and friendly - makes such a good impression and gives the place a great atmosphere. For breakfast I always eat only fruit; your fresh fruit salad was delicious, so was the dried fruit salad, and the waitress brought me tea and coffee - a great start to my day. I will definitely be recommending you to friends, and next time I need a hotel in Kenmare I will come straight to you [I went to Kenmare Bay first, but they were closed] The meal I had in Caseys was also delicious. Thanks!

Maybe the lights in bedside lamps could have been stronger - not as young as I used to be, need more light to read by!

Staff were so nice. Food was really nice. Lovely relaxing place.

Very pleasant staff very informative would prefer drink-making facilities in room but staff provide drinks anytime of day or night including delicious biscuits or cake attractive decor reasonable evening meals

The staff and acommodations were outstanding. Very personable and could not do enough to ensure your stay was the best. Would recommend to all. The food was excellent and I can't wait to return.

The staff at the Brook Lane could not have been more helpful. Pat was especially helpful during our stay. There was a slight change to our reservation due to a previous tenant not being able to exist their room as planned. The hotel put us up in another high quality hotel for the night, and then upgraded our room for the remaining two nights to a deluxe suite. The room was fabulous. Modern with all the amenities and very comfortable. We also enjoyed the bar, the breakfast and the restaurant. The food was so good that we ate dinner there several nights. The breakfast selection and quality was also excellent. The stay in Kenmare at the Brook Lane was the highlight of our week in Ireland. Thank you again Pat, and also Uma Brennan.

Beautiful accomodation

Expensive

We missed our first night due to sickness and hotel still charged us. Not good if you are interested in repeat customers!!! Service in breakfast lounge was mediocre at best with long waits. Also we requested a quiet room and were given one facing main street. Not quiet! Awful feather covers on bed that poked and were scratchy.

We didn't need to worry about the room, food, parking, noise, or other things that can make a hotel stay uncomfortable. We had the buffet breakfasts with the cooked breakfast option included. The fresh fruits, Irish breakfast, breads, teapots filled & replenished. The food was excellent, the bar was cozy. The staff was very accommodating.