Castle Hotel

The staff were very helpful and the location was just right for our needs. A good breakfast was served.

It has a good location and the staff were very helpful.

There seemed to be two sides to this hotel. We had a good deal for 3 nights but the room was very noisy as we were next to a main road. There was no double glazing, erratic heating and an old fashioned TV. When water started to come through the ceiling on our last night, apparantly from the shower in the room above, we were immediately transferred to another room. This was quiet, double glazed, warm with a flat screen TV and altogether more comfortable.I feel they should update the rooms that need it as soon as possible to guarantee comfort and quiet for all.

The location of the Hotel and the staff were excellent.

The hotel was poorly ventilated and the hotel room was estremley hot even with the window open fully.

Service!

No WiFi in the Room

Very good clean hotel with friendly staff

The room was in a newly refurbished part of the hotel and so the decor, furnishings, carpets etc were up to date and very well kept. The room was generous in size as was the bathroom. The breakfast was very generous and set you up for the day. Staff were very pleasant as well. It was very good value for the money. Thoroughly enjoyed the stay there.

One small complaint and that was the room (no 126) over looked a bin area and an over flowing skip - needs to be seen to.

Location was good, hotel downstairs area was good. Enjoyed the Friday night irish band. Brekfastg was ok but it was pot luck. Sometimes had mushrooms sometimes not, although other guests had them.

Room was very basic with cracked tiles in bathroom, bath panel broken, bed not very comportable, dip in the middle. Very noisy even during the day with guests playing music very loudly which went unchecked even when complained. In the afternoon asked what time the bar was going to be open and was told in 15 minutes. Said we would wait in the piano room and let us know when it was open, this never happened so we retired to our room. Door knocked every afternoon by housekeeper asking if we where ok when trying to rest and displaying do not disturb.

The staff were great, very friendly and helpful. The entertainment on Friday night was superb and the barman excellent (he even remembered which gin I liked!)

very relaxed and friendly and attentive staff.

Staff were welcoming whn checkin in and out of the hotel. The rooms were kept nice and tidy during my stay. It had a great location been it was only a few minutes walk 2 O'Connell Street.

I thought the desk staff--'Suzanne' and Ms. Petch' in particular-- were wonderfully informative, good humoured and courteous. They made our stay, and our sense of the city, much richer than it could have been in this, ourt first visit to Dublin. We liked the quiet room, the friendly welcome at breakfast, and the overall atmosphere of the hotel.

We had one of the newly renovated rooms--325. While this was clean and comfortable, we thohght that the Hotel did not get its money's worth out of the contractor: the bathroom in particular was sloppily done, door moldings unsanded, tile grout not cleaned from the walls and so forth. We also wanted to know the names of staff: could they wear name tags at the front desk?? (I refer to 'Ms. Petch' above, as we never learned her first name, and I understand there are two Ms. Petch's'. I know Suzanne's name only because I asked.)

we had to leave our room 119 at 1 am as we were beside the main road and traffic, our 2 children could not settle until we were moved to room 219 at the rear

we would stay again if given room 219 or there abouts

Friendly open door hotel. Owner very friendly.

I would have preferred a bath in my room instead of a shower. The Dining Room has a cold feel to it with no table cloths on the table adding to this feeling.