Castle Hotel

Wonderful staff. Friendly, caring, kind, helpful in all areas of service. Nothing too much trouble. Hotel very homely. Location outstanding. Good breakfast.

Found it cold though there may have been a problem with heating. Would have liked more security - better lock on room door. Had a front room which was very noisy. Would ask for a rear room next time.

We did a lot of sight seeing through the dublin bus tour, people very friendly and helpful.

I did not like the location right next to a nightclub as i was woken @ 2 am every morning.

Service!

No WiFi in the Room

Very good clean hotel with friendly staff

The room was in a newly refurbished part of the hotel and so the decor, furnishings, carpets etc were up to date and very well kept. The room was generous in size as was the bathroom. The breakfast was very generous and set you up for the day. Staff were very pleasant as well. It was very good value for the money. Thoroughly enjoyed the stay there.

One small complaint and that was the room (no 126) over looked a bin area and an over flowing skip - needs to be seen to.

Location was good, hotel downstairs area was good. Enjoyed the Friday night irish band. Brekfastg was ok but it was pot luck. Sometimes had mushrooms sometimes not, although other guests had them.

Room was very basic with cracked tiles in bathroom, bath panel broken, bed not very comportable, dip in the middle. Very noisy even during the day with guests playing music very loudly which went unchecked even when complained. In the afternoon asked what time the bar was going to be open and was told in 15 minutes. Said we would wait in the piano room and let us know when it was open, this never happened so we retired to our room. Door knocked every afternoon by housekeeper asking if we where ok when trying to rest and displaying do not disturb.

The staff were great, very friendly and helpful. The entertainment on Friday night was superb and the barman excellent (he even remembered which gin I liked!)

very relaxed and friendly and attentive staff.

Staff were welcoming whn checkin in and out of the hotel. The rooms were kept nice and tidy during my stay. It had a great location been it was only a few minutes walk 2 O'Connell Street.

I thought the desk staff--'Suzanne' and Ms. Petch' in particular-- were wonderfully informative, good humoured and courteous. They made our stay, and our sense of the city, much richer than it could have been in this, ourt first visit to Dublin. We liked the quiet room, the friendly welcome at breakfast, and the overall atmosphere of the hotel.

We had one of the newly renovated rooms--325. While this was clean and comfortable, we thohght that the Hotel did not get its money's worth out of the contractor: the bathroom in particular was sloppily done, door moldings unsanded, tile grout not cleaned from the walls and so forth. We also wanted to know the names of staff: could they wear name tags at the front desk?? (I refer to 'Ms. Petch' above, as we never learned her first name, and I understand there are two Ms. Petch's'. I know Suzanne's name only because I asked.)

we had to leave our room 119 at 1 am as we were beside the main road and traffic, our 2 children could not settle until we were moved to room 219 at the rear

we would stay again if given room 219 or there abouts

Friendly open door hotel. Owner very friendly.

I would have preferred a bath in my room instead of a shower. The Dining Room has a cold feel to it with no table cloths on the table adding to this feeling.